CPaaS Acceleration Alliance

📶 The Future of Communication Unveiled at #CASA24: 5G Meets AI The next evolution in communication technology is here, and it’s driven by the power of 5G and AI. At #CASA24, Adnan Saleem highlighted how conversational intelligence and generative AI are reshaping industries—from real-time support in contact centers to breakthroughs in healthcare and insurance. With 5G’s speed and AI’s adaptability, businesses can now deliver smarter, more responsive interactions that feel seamless and personalized, regardless of size or industry. 🎥 Watch to see how these innovations are setting the stage for the next era of real-time communication. #5G #AI #ConversationalIntelligence #GenerativeAI #FutureOfCommunications #DigitalTransformation

📶 Unifying 5G: Making Open Networks Work for Everyone How do you make a 5G feature truly valuable? At #CASA24, industry leaders shared the surprising answer: it’s not just about tech—it’s about collaboration. In a lively discussion moderated by Ferry C. Grijpink from McKinsey & Company, panelists Ivan Ostojic from Infobip, Adnan Saleem from Radisys, Henry Calvert from GSMA, and Jacob Groote from KPN revealed the challenge of launching a feature across all operators to ensure full, seamless coverage. Customers demand more than piecemeal access, and by joining forces, telcos are delivering reliable 5G experiences that work for everyone, everywhere. This synchronized rollout shows the true power of open networks in the 5G era. 🎥 Curious how they pulled it off? Watch the snippet to see how collaboration is transforming 5G. #CASA24 #5G #OpenNetworks #TelecomCollaboration #DigitalInnovation #FutureOfTelecom #CustomerFirst #Seamless5G

🌟 Wishing You a Bright and Joyous Diwali! As we light up our lives with the spirit of Diwali, CPaaSAA celebrates the power of connection and innovation that fuels our journey. May this festival bring prosperity, success, and brighter connections for all. Happy Diwali to our CPaaSAA community and partners! ✨🎉 #HappyDiwali #Diwali2024 #CPaaS #ConnectionPowered #FestivalOfLights

🔍 Beyond the Feature: Crafting Solutions Customers Truly Need At #CASA24, an essential question was raised: What if developing the right product means not jumping to a solution? In a thought-provoking session moderated by Robert Galop, Ralph Page from Radisys, Marc Wesselink from venturerock, Dan Jenkins from Nimble Ape Ltd, and Sabeeh Hameed from Sabrhub explored how slowing down, asking better questions, and understanding the root of customer needs can lead to truly impactful products. It’s about going deeper than a quick API match—building products that solve the real problem. 🎥 Watch the snippet to discover how asking “why” can transform your approach to product development. #CASA24 #CPaaS #CustomerInsight #ProductInnovation #AskWhy #ProblemSolving #TechStrategy #CustomerFocus

🎤 Verticals: The Ultimate Key to Success At #CASA24, John Common from Intelligent Demand didn't hold back: "If you’re not doing industry-level personalization in your go-to-market, it’s borderline malpractice." In a session moderated by Robert Galop with insights from Michael Brandenburg from RingCentral and Thomas McCarthy-Howe from Strolid, Inc., the panel discussed the importance of truly understanding customer pain points. For customers, it’s all about relevance. They don’t care about your strategy—they care about solutions that speak directly to the challenges in their industry. 🎥 Watch the snippet to dive into why vertical-specific marketing isn’t just a trend—it’s a necessity. #CASA24 #CPaaS #VerticalMarketing #CustomerFocus #IndustryInsights #GoToMarket #Personalization #TechLeadership

🚀 Cracking the Code: Building Products Customers Actually Want At #CASA24, a crucial challenge was raised: How can companies built for large-scale operations keep their products personal and customer-focused? In this engaging discussion, Robert Galop spoke with Ralph Page from Radisys, Marc Wesselink from venturerock, Dan Jenkins from Nimble Ape Ltd, and Sabeeh Hameed from Sabrhub to explore the strategies that really work. Ralph tackled the tough question head-on, reminding us that simply building APIs and hoping customers will come isn’t enough. The key? Start by understanding and solving real customer problems—it’s the only way to stand out and succeed. 🎥 Watch the snippet for insights into how to develop products that customers will love—and buy! #CASA24 #CPaaS #ProductDevelopment #CustomerFocus #Innovation #BusinessGrowth #TechLeadership #CustomerFirst #ScalingSmart

🚀 CPaaSAA Proudly Sponsors #UGM2024 & Codefest 2024! As a Gold Sponsor of this year’s #UGM2024 by NetSapiens a Crexendo Company we're thrilled to support Codefest 2024—the ultimate platform for creativity, APIs, and innovation. 🎉 With a record number of entries, this year’s Codefest showcases the best in innovative solutions from the communications and APIs community. We’re excited to see the cutting-edge projects that will emerge! 💡 If you’re in Nashville, make sure to reach out to the CPaaSAA team—we’d love to connect! Best of luck to all the participants—together, we’re shaping the future of communication technology! 💡 Robert Galop Kevin Nethercott #Codefest2024 #Netsapiens #CPaaSAA #APIInnovation #CommunicationSolutions #Hackathon #TechInnovation #Crexendo

🌐 Calling All CPaaSAA Members: Shape the Future of Telecom and AI We’re excited to invite our CPaaSAA members to two essential working group sessions this October. These exclusive member-only sessions offer a space to collaborate, innovate, and influence the future of telecom and AI. 🔧 Telco API Working Group   📅 Date: Tuesday 22nd October 2024   💡 Join fellow members to discus how Telco APIs can drive business innovation and create new opportunities in telecom.   🔗 RSVP for the Telco API Session - https://lnkd.in/gnm9keCt 🤖 AI & Data Working Group   📅 Date: Tuesday 23rd October 2024   💡 Learn from industry peers about how AI and data are reshaping communications, while tackling ethical and technological challenges. This is your chance to be part of critical discussions about the future of AI in our industry.   🔗 Join the AI & Data Session - https://lnkd.in/gyAp8M5r 💼 These sessions are for members only, providing an intimate and highly-focused environment where your ideas and expertise help shape the future of CPaaS. We look forward to your participation—together, we’ll push the boundaries of telecom and AI innovation. #TelecomInnovation #AI #CPaaS #TelcoAPI #CPaaSAA #WorkingGroups #DataScience #TechLeadership

🚀 CPaaSAA at Crexendo UGM 2024! We’re thrilled to be a Gold sponsor at this year’s Crexendo UGM by NetSapiens a Crexendo Company! 🎉 📍 Our team will be on-site, ready to have exciting conversations about the future of the CPaaS industry, strategic partnerships, and best practices for driving growth. Whether you're looking to innovate, collaborate, or explore new opportunities, we’re here to help accelerate your success. Robert Galop Kevin Nethercott #CPaaS #CrexendoUGM #CommunicationsPlatforms #IndustryGrowth #Innovation

🌟 Women in CPaaS: Driving Innovation & Change in Communication Technologies At #CASA24, Gwen Lafage 🐝 from Sinch kicked off a powerful panel, spotlighting women who are not only breaking barriers but leading innovation in CPaaS. These industry leaders— Jordan Rupar from Q Advisors, Divya Ghai Wakankar from BICS, Mary Patterson Clark from Numeracle, and Åsa Larsson from Infobip—are at the forefront of transforming the way we communicate, showcasing the incredible talent driving change in both technology and leadership. The opportunity for women to lead in CPaaS has never been greater, and this panel is proof of that. If you’re a woman making strides in CPaaS, reach out to Ashley Mbuthia to be part of a community that highlights and supports trailblazing women in the industry. 💡 Learn more and get involved: [https://lnkd.in/dZHkYmFv) #WomenInTech #CPaaS #CASA24 #WomenInLeadership #TechInnovation #WomenInCPaaS #DiversityInTech #FutureOfCommunications #WomenDrivingInnovation