Crave Retail

Fitting rooms are a retail goldmine. As consumers return to physical stores, more apparel retailers are elevating the try-on experience with smart fitting rooms.     In this post, Paula Rosenblum, Managing Partner, RSR Research (Retail Systems Research), and Matthew Cyr, CEO, Crave Retail examine how smart fitting rooms: 🛍 Personalize the customer experience 💪 Empower store associates to serve shoppers productively 📊 Yield in-store data insights that retailers have never accessed before Benefits include: ⭐ 10% increase in fitting room conversions ⭐ >25% increase in average basket size ⭐ 40% decrease in returns among fitting room shoppers Learn directly from Paula and Matthew how, by bringing the best of digital to physical stores, smart fitting rooms satisfy shoppers and drive conversions. #retail #apparel #fittingrooms #tech Daniel O'Sullivan Sarah Breneman Dan Dyer Neil Saunders Liza Amlani Jeff Sward

Why is RFID in vogue? Apparel retailers invest in radio frequency identification (RFID) technology to identify individual items for superior: 👚 Inventory management 👕 Personalization, including product recommendations 👗 Customer experiences, including frictionless shopping Crave Retail transforms physical stores into intelligent, data-driven environments by acting as the "brain of the store." We integrate advanced AI technology with retailers’ existing RFID infrastructure, providing real-time, actionable insights to elevate customer experiences and optimize operations. Ask us how we can help you. #retail #apparel #rfid #fittingrooms Matthew Cyr Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer

Today (Oct. 24) is Fight Retail Crime Day. The National Retail Federation (NRF) designated this day in response to growing retail theft. We know retail theft weighs on retailers’ minds. That’s why we’re proud Crave's smart fitting room technology can help apparel retailers minimize theft. When suspicious activity is detected in the fitting rooms, our technology provides real-time monitoring and alerts. Apparel retailers gain superior processes for: ⭐ Risk mitigation ⭐ Loss prevention ⭐ Store security Ask us for details. #retail #apparel #fittingrooms #theft #RFID Matthew Cyr Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer Read Hayes, PhD Ted McCaffrey - Omnichannel Champion

What's in store in the future? Technology for a superior experience. Crave Retail Founder and CEO and recent 40 Under 40 winner, Matthew Cyr sees customer-centric design and digitization on the horizon. 👚 He estimates there are about 10 million fitting rooms globally and many have become antiquated as the world becomes more connected. 👗 As retail processes become increasingly automated to serve shoppers better, why would the fitting room experience remain archaic? 👖 "There’s just no chance that in the next 5 to 10 years those fitting rooms are going to just be these dull empty spaces with no access to service,” he said. See Matthew's quote and more in this insightful RFID Journal feature by Claire Swedberg. #retail #ecommerce #fittingrooms #technology Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer

😍 Check out River Island's latest makeover in Leeds, UK! "The latest of River Island’s fleet to be part of its optimisation plan, the refurbished store will offer 14,000 square feet of design-led fashion set across three floors, promising a fully integrated shopping experience; combining physical and digital, with interactive fitting rooms and seamless self-checkouts for a seamless customer experience." Thank you to Yorkshire Evening Post and Geha Pandey for covering this beautiful store refresh, which includes Crave's smart fitting rooms. 🛍 We love to collaborate with our friends at River Island to delight customers by blending the best of digital and physical retail. #retail #apparel #fittingrooms #technology Matthew Cyr Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer

Congratulations to the River Island team on their new Leeds Trinity store. It provides one of the most unique physical spaces among high street retailers with innovative store design, amazing new product and technology that delivers customer experience like no other on the high street! We are honored to be your Smart Fitting Room Partner! #retail #apparel #fittingroom #technology Matthew Cyr Sarah Breneman Kate C.. Daniel O'Sullivan Dan Dyer

Why do customers try on clothes ... then leave without buying? Apparel retailers want to know why items get left behind.   They're turning to Crave smart fitting rooms, which provide valuable insights on customers’ try-on experience that retailers have never accessed before. Retailers gain visibility and actionable insights on how to: 👩🏽 Personalize the store experience 👖 Help customers find the right fit 🛍 Drive conversions and satisfaction Ask us how we can optimize your merchandise strategy and satisfy customers so fewer items get left behind. #retail #apparel #fittingroom #technology Matthew Cyr Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer

Fitting rooms. Oh so ripe for disruption.     According to Crave Retail, #shoppers convert 7x higher in a fitting room and 85% of shoppers leave fitting rooms and abandon an attempted purchase due to lack of prompt assistance. Adding technology to the #fittingroom solves that. Thank Crave Retail. It allows the customer to request different sizes from the associate and interact with the store website for better product info. The experience is highly rated and removes most of the awkwardness in these encounters.  And retailers get some #analytics about customer behavior.   Matthew Cyr, call us store nerds too! Since 2013 Future Stores has been bringing together this #storeexperience community each year. Next up, June 3-5, 2025 in LA. The shopper is everywhere.

What do Gen Zs want? Convenient store experiences. 🛍 TECH: Over two-thirds are more inclined to shop at physical stores with technology-enhanced shopping experiences. 🛍 EASY PRODUCT DISCOVERY: Gen Zs also don’t like searching for products and they want tech that can streamline the process. 🛍 PHYSICAL STORES RULE: About two-thirds prefer shopping at brick-and-mortar stores when trying out new things. Fortunately, Crave's smart fitting room technology: ✅ Brings the best of digital retail to physical stores ✅ Provides personalized product recommendations ✅ Elevates the try-on experience by catering to customers' needs Ask us how we can help. Full Forbes article: https://lnkd.in/g5wQkKSv #retail #apparel #fittingroom #technology Matthew Cyr Daniel O'Sullivan Sarah Breneman Kate C. Dan Dyer

💪🏼 Empower your store teams. To boost store associates' productivity, more apparel retailers are turning to enabling technologies like smart fitting rooms. Crave's smart fitting rooms help retailers strengthen their store teams with insights that improve: 🛍 CX ⭐ Upselling 🛍 Conversions & growth ⭐ Operational efficiencies 🛍 Personalized store engagements We'll help your store teams get even stronger. #retail #apparel #fittingrooms #technology Matthew Cyr Sarah Breneman Kate C. Daniel O'Sullivan Dan Dyer