Generative AI is transforming customer service, and leadership is crucial in navigating this change. As AI reshapes customer interactions with advanced chatbots and automation, leaders must embrace these technologies confidently. Independent grocers can learn valuable lessons on leveraging AI to enhance efficiency and customer satisfaction. Discover how to lead your team through this AI-driven evolution: https://lnkd.in/dr2J4pJ7 #CustomerService #AI #Leadership #IndependentGrocers #RetailInnovation
About us
At CresLane, we take immense pride in offering independent grocery stores state-of-the-art Point of Sale (POS) solutions. Our commitment to excellence is rooted in our comprehensive understanding of the grocery industry, backed by over 30 years of experience. We deliver a tailored platform designed by grocers for grocers. It’s not about having the best POS solution for grocery stores. It’s about having the best POS solution for Your grocery stores.
- Website
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www.creslane.com
External link for CresLane
- Industry
- Retail Office Equipment
- Company size
- 2-10 employees
- Headquarters
- San Antonio, Texas
- Type
- Public Company
Locations
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Primary
425 Soledad St, Suite #500
San Antonio, Texas 78205, US
Employees at CresLane
Updates
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🚀 **Exciting News!** 🚀 CresLane partners with nData Services and The Coupon Bureau to revolutionize retail with AI (8112) Universal Coupons. This collaboration will integrate cutting-edge digital coupon technology into our advanced POS systems, enhancing efficiency and customer satisfaction. Read more about how this partnership is set to transform the retail experience: https://lnkd.in/dircTF9i #RetailInnovation #DigitalCoupons #POS #CresLane #nData #TheCouponBureau
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🚀 New Blog Alert! 🚀 Independent grocers face unique supply chain challenges, but there are innovative strategies to navigate these hurdles effectively. Our latest blog delves into key approaches such as diversifying suppliers, embracing technology, and prioritizing local and fresh products. Discover how these strategies can help independent grocers enhance resilience, improve profitability, and thrive in a competitive market. Read the full article here: https://lnkd.in/dwWAqFMW #SupplyChain #IndependentGrocers #RetailInnovation #BusinessStrategy #AltrioConsulting #CresLane #GroceryIndustry
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🛒 Combating Theft in Grocery Stores Kroger, Giant Food, and Safeway are rolling out new measures to fight theft, including receipt checks, bag size limits, and even removing self-checkout stations. Read more about these innovative strategies: https://lnkd.in/dwKKgTnt #GroceryIndustry #RetailInnovation #LossPrevention #ShrinkManagement #GroceryNews
How grocers are getting creative in their battle against theft
grocerydive.com
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As the retail landscape evolves, major retailers are increasingly creating their own advertising platforms, transforming themselves into powerful ad platforms. This shift, led by giants like Amazon, is expected to add $1.3 trillion to enterprise values in the U.S. by 2026. Independent retailers can learn from this trend to find new growth opportunities and enhance their marketing strategies. Discover how this transformation could impact your business: https://lnkd.in/eakq8UaT #IndependentRetailers #RetailMedia #MarketingStrategy #GrowthOpportunities #RetailTrends
How Retailers Became Ad Platforms
hbr.org
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As consumers continue to feel the pinch of inflation, discount retail chains are thriving by capturing shoppers who are trading down from department stores. The rise of discount stores showcases a shift in consumer behavior that independent grocers can learn from to adapt and grow in this challenging economic environment. Discover more about this trend and what it means for your business: https://lnkd.in/dB7Yb3xT #IndependentGrocers #RetailTrends #DiscountRetail #ConsumerBehavior #InflationImpact
Discount Retail Chains Are on a Roll as Consumers Trade Down
social-www.forbes.com
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The entry of dollar stores significantly impacts rural independent grocery stores, with rural areas facing greater challenges compared to urban ones. Research shows that dollar stores' presence increases the likelihood of independent grocers exiting the market, reduces employment, and lowers sales, especially in rural census tracts. Independent grocers, take note of these findings and explore strategies to adapt and thrive in this changing landscape: https://lnkd.in/gNysSYsv #IndependentGrocers #RuralRetail #DollarStores #GroceryIndustry #RetailTrends
USDA ERS - Dollar Store Entry Affects Rural Grocery Stores More Than Urban
ers.usda.gov
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Forbes and Walmart are launching the first Creator Upfront event this October in Los Angeles, providing a unique opportunity for creators to pitch brands and agency executives. This event highlights the growing importance of influencer marketing, which saw $34 billion in spend in 2023. Independent grocers can gain valuable insights on leveraging creator partnerships to boost their marketing strategies. Learn more about this innovative event: https://lnkd.in/dksRyAtf #IndependentGrocers #InfluencerMarketing #RetailTrends #Forbes #Walmart #CreatorEconomy
Forbes Launches First Creator Upfront With Walmart
adweek.com
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🛒 Calling All Retailers! 🌟 Check out this insightful article on how leading store brands are leveraging in-store technology and expanding their footprints. From optimizing layouts to enhancing customer experiences, there’s valuable knowledge to gain. 💡 Read more: https://lnkd.in/diEceGiZ #IndependentRetailers #RetailTech #BusinessGrowth #Grocery #Grocer #RetailTrends
Grocers' Tech Adoption Helps Drive Store Expansion