CSE Federal Credit Union

It’s time for another round of – employee highlights 🌟 First, we’d like to welcome two new staff members to the team. Richard L. who is new in our Lending Contact Center, as well as Julie N. who you can soon see as a Teller at our North Canton branch! Next, we have a big congrats to Brittany R., who has been a loan officer here at CSE for many years, and her passion for helping members has moved her up to center loan underwriting. As well as Mikayla D. who has begun a role as a teller mentor at our Lake Cable branch! Finally, there’s Michael D. who has transitioned from being face-to-face at the Meyers Lake help desk to now serving members by phone in our contact center. Congrats to our awesome team on their new roles!

This afternoon, members of CSE’s team and the Ohio Credit Union League, had the pleasure of meeting with Fred Moore, a staff assistant for Congressman Michael Rulli's office. Between catching up on what CSE is doing in the community and hearing what the Congressman is working on in DC, we had an excellent chance to advocate for legislation that enables credit unions like CSE to continue to serve our members with fair, affordable and relevant financial products and services. Thank you, Fred and Congressman Rulli, for taking some time to have positive conversations about our community.

📚 We're excited to share our latest round-up of financial education blogs! At CSE, we take pride in offering a wealth of free resources designed to improve financial literacy for all ages and stages of life. From breaking down financial terms for kids, to tips on meal planning, assisting elderly parents with their finances, and exploring the latest in AI and fraud prevention, our blogs cover a wide range of essential topics. Dive into our blog library and discover how we’re helping people lead financially secure lives. 💡🔍 Explore our latest posts here, https://lnkd.in/ghUNaUxp

We’re thrilled to welcome some fantastic new faces to the CSE family! Please join us in giving a warm hello to Anais, Lynsi, Madi, Melissa, Nikki, Sarah, and Tanisha! Whether they’re starting as tellers, contact center reps, loan officers, or greeting you with a smile at our Meyers Lake welcome desk, these awesome new hires are ready to make your CSE experience even better. We can’t wait for you to meet them! 🌟 And let’s not forget Emily! While she’s not new, she’s on the move, taking her expertise from the Member Contact Center to the Lending Contact Center as our newest loan officer. Go, Emily! Here’s to new beginnings and exciting journeys ahead!

Don't let the unknown keep you from a flourishing future. Thinking about investing and retirement can seem overwhelming. It's a lot to learn, but anyone can do it. Our Banzai Financial Education Collection on investing & retirement can give you insights into topics like; how to begin investing, building a portfolio, planning and saving for retirement, and even estate planning. Check it out, here: https://lnkd.in/gqrr52kz

Are you ready to improve your credit score and make the most of your money? Join us for our Virtual Workshop: Building Your Credit on Thursday, July 25th from 12:00 – 1:00 PM Your credit report is like your adult report card and affects your life more than ever before. Don't miss this opportunity to join us virtually while our certified financial counselor discusses topics to help you build your credit to reach your full credit score potential. We will discuss topics like: • Factors influencing credit scores. • Strategies to improve credit scores. • Tips for responsible use of credit and avoiding common pitfalls. • Resources for monitoring credit scores and accessing credit reports. Register today for this event, and we will send you complete details and a reminder for the event! Register here: https://lnkd.in/gFyAuqnt

Exciting News – It’s time for another employee highlight post! We’re thrilled to announce the promotions of some outstanding members of our team here at CSE Federal Credit Union. First, we have Candice, who has been a Loan Officer at our Market Ave. branch and is now working on mortgages as one of our mortgage lenders! Next, Denise is enjoying a bump up from the Assistant Manager in our Solutions Department to the Head Manager! We will have two new loan officers at our Canton office, Holly who was recently in our member contact center, and Kami who was recently a teller at that branch. Finally, Sarah will take her experience with working with members over the phone in the contact center to our solutions department as a collector. With a knack for hard work and a passion for the credit union, these employees are ready to take on these new roles and help our members!

In our newest #CSEBlog 📝 we asked ChatGPT “What are younger generations looking for in a financial institution?” It gave us the following response… Read more on our blog: https://lnkd.in/gCUU6mb2

Congrats are in order! We’re happy to announce a few new opportunities for some outstanding members of our team here at CSE! Angela F. will now be our Assistant Manager at our North Canton Branch after years of experience in different roles here at the credit union. Jamie O. will be headed into the new role of Human Resources Assistant. She will be a great addition to helping serve our employees to the fullest. Deanna F. moves from our Member Contact Center to our Card Services team as a Cards Specialist. She’s consistently shown exceptional member service. Emily R. is excited to try out the over-the-phone side of things when assisting members as she moves from Teller at North Canton to a Member Contact Representative in our Contact Center. These movements reflect the hard work that makes our staff so special. Join us in congratulating them on their new roles!

Spring is rolling out, and Summer is rolling in! These last few months our staff members have been busy not only in the branches but also out in the community! Check out a recap of some of the things CSE’s been up to lately. Financial Education Efforts: In just one month of having our financial counselor certified, we’ve started helping over 20 members on their journey to financial freedom! We held our first virtual workshop where we discussed getting out of debt. We held financial education presentations for students at Crenshaw Middle School, and Washington High School in Massillon, and partnered with CommQuest to teach budgeting workshops for their outpatient program. Community Events: In April staff volunteered a few hours on a gorgeous day on CSE’s adopted trail for Stark Parks. We handed out sunglasses at Perry's Exception Olympics Event. We held a coin drive that helped CSE donate over 7,000 meals to the food bank thanks to our generous members! We attended Perry High School’s second Career Exploration Fair. We supported Hartford Middle School teachers with some gift cards for their Teacher Appreciation Week festivities and we sponsored the TomTod Ideas Feast of Ideas event which supports their programming and encourages big ideas from middle-schoolers. Here's to a Summer just as busy as the Spring we’ve had!