David French Music

David French Music is a family owned and operated company that offers a welcoming, fun, and positive company culture. We provide high quality musical instrument rentals and service to communities and school systems across New England. We support music in these communities by making regular school visits, having an in-house repair department, providing private music lessons, in addition to sales of musical instruments and accessories, all at our Westborough, MA office location. We are seeking a full-time experienced Band Instrument Repair Technician to join our amazing team! Your primary responsibilities will include (but not limited to the following): - Repair stock, rental and customer owned band instruments - Provide complete diagnosis and estimates for repair jobs - Check and test inventory - Prep rental inventory, as needed - Log and update repair tickets in computer system; - Ability to communicate with customers as needed on repairs (phone, email, and in-person) Able to communicate clearly with service reps and other technicians Knowledge / Skills: - Ability to play test woodwind instruments - Ability to communicate and work effectively in a team setting - Ability to communicate effectively with customers - Ability to follow established processes and procedures - Ability to work with small machinery and power tools Requirements: - High School Diploma or equivalent;  - Must be 18 years of age or older - Able to lift 30 pounds - Able to carry multiple instruments at once - Able to climb stairs, ladders or step stools while carrying instruments - Working knowledge of computers

We're #hiring a new Customer Service Representative in Westborough, Massachusetts. Apply today or share this post with your network.