Decipher AI (YC W24) reposted this
I was speaking with a customer who was STRUGGLING to extract value from Fullstory's session replays. I get it. While Fullstory attempts to highlight interesting moments such as dead clicks, its pre-LLM design means the detection is quite naive. As a result, you still need to watch each replay manually to identify actual issues. Just look at this example from Fullstory (on our user sessions): 95% of the dead clicks it highlights are false positives. Same with rage clicks and other signals. But this doesn't have to be the case. Next-generation session replay platforms like Decipher AI (YC W24) use vision language model agents to truly understand what's happening in your sessions and automate key workflows, such as finding issues and analyzing customer behavior. There's simply no reason to pay a session replay platform six figures just to store replays you rarely watch. The next generation is here.