We help our clients get the most out of technology by truly understanding their business and surfacing the best strategies for results. We sweat the details, move fast, and deliver with pride. White-glove service, blue-collar grit.
External link for Decise
200 W. Adams St. Suite 2950
Chicago, Illinois 60606, US
CONGRATULATIONS to Pieology for winning the top award for Technology and Trends! Thanks for letting us be your technology partner!
Congratulations to Pieology Pizzeria, who took home Platinum in the Technology and Trends category! Special shoutout to their awards speaker, Kirsten Starmer. Well done! #rewards #cx #loyalty #awards
We launched SALEx Voice at MURTEC in Start-Up Alley! That’s right, full ordering capabilities with voice only - the easiest way to order your favorite meals on kiosk, drive-thru, phone, and even your own phone! SALEx.ai #DECISE #SALEX #MURTEC2024 #restauranttechnology
Reward Programs: The Recipe for Success in the Food Industry 🍽️ In an era where customer loyalty is the cornerstone of success, reward programs have emerged as the secret ingredient for food brands. These programs not only drive customer engagement but also foster a deeper connection between brands and their patrons. 🔍 Why do they work? 👉 Enhanced Customer Retention: Reward programs entice customers to return for more, fostering loyalty and reducing the likelihood of them exploring competitors. 👉 Personalized Experience: Tailored rewards create a sense of exclusivity and personal connection, making customers feel seen and appreciated. 👉 Amplified Brand Advocacy: Satisfied customers are more likely to spread the word, becoming enthusiastic brand ambassadors and attracting new clientele. 👉 Data-Driven Insights: Gathering information through these programs helps brands understand customer preferences, enabling them to refine offerings and marketing strategies. In a competitive market, these programs propel food brands forward. ✉️ hello@decise.io 🖥️ decise.io/restaurants
We have been featured by Fast Casual for developing Pitmaster for City Barbeque! 🤩 Learn more about the digital experience we have created: https://lnkd.in/g4QFDCYe
📈 We've got exciting news to share! In the past 5 months, we've boosted our client's online orders by a whopping 24%! 📊💥 How did we do it? Here are 3 key steps to building and cultivating a successful online loyalty program: 1️⃣ Segment Your Audience: We started by understanding our client's customer base. We segmented them into different groups based on their preferences and behaviors. This allowed us to tailor rewards and incentives that resonated with each segment, making our loyalty program more effective. 2️⃣ Effective Rewards: We underwent a multi-week series of "A/B testing" to discover customer preferences in rewards type within each customer segment. We used multiple data points to determine the most effective and desired rewards within each segment and then designed recurring campaigns for those segments. 3️⃣ Engagement and Communication: Building a loyal customer base requires ongoing engagement. We regularly communicated with our customers through emails, social media, and in-app notifications. We shared exclusive offers, and updates, and even gave customers options they could select! This two-way communication strengthened the bond between our client and their customers. The results speak for themselves - a 24% increase in online orders! 📈📦
Empower your sales strategy with SALEx, the AI-driven solution revolutionizing customer interactions. 🤖 Seamlessly engaging in conversations, offering tailored insights, and driving sales growth. Explore how SALEx elevates your customer experience: https://www.salex.ai/ #AI #CustomerEngagement #AISales
Decise is a semi-finalist for Startup Alley at MURTEC! 🙌 We will be showcasing SALEx and how it brings the future of tech to restaurants and their customers! Come check it out, but hurry to avoid our implementation wait list! www.salex.ai https://lnkd.in/gMbEe2GY @Restaurant Technology Network, @Angela Diffy, @Christopher Barry, @Tammy Hanson, Keela Davis , Kyle Pott , Graham Naquin , Fahmid Uddin #MURTEC #customerexperience #restaurants #hospitality #innovation #technology #restaurantindustry #restauranttech #RestaurantTechnology #RTN #Hospitalitytech #MURTECSummit #AI #Loyalty
Why SMS is a Must for Food Brands! 🍔📢 In the fast-paced world of food marketing, every bite-sized opportunity counts. 🌮 That's where SMS Marketing steps in as the unsung hero, offering a delectable array of benefits for food brands. Here's why it's a game-changer: -- Instant Gratification: SMS delivers your message directly into your audience's pockets, providing instant access to your promotions, deals, and mouthwatering offers. 📲 -- High Open Rates: Unlike emails that often get lost in crowded inboxes, SMS boasts sky-high open rates. Most text messages are read within minutes, ensuring your brand stays top-of-mind. 🚀 -- Personalized Engagement: SMS allows you to craft personalized messages tailored to individual preferences. Send personalized recommendations, birthday treats, and exclusive offers that truly resonate with your customers. 🎂 -- Time-Sensitive Offers: Food brands thrive on limited-time deals. SMS is the perfect platform to create urgency and drive action, whether it's a flash sale, happy hour, or weekend special. -- Customer Loyalty: Nurture customer loyalty by keeping your audience informed about new menu items, loyalty rewards, and upcoming events. SMS helps build a community of loyal food enthusiasts. -- Feedback Loop: Use SMS to gather valuable feedback from your customers. Encourage them to share their thoughts, reviews, and suggestions, helping you fine-tune your offerings. -- Geo-Targeting: Reach customers based on their location. Send SMS alerts to nearby customers, enticing them to visit your restaurant or order for delivery when they're in the neighborhood. Ready to spice up your marketing strategy? Let's chat about how SMS can supercharge your food brand's success! ✉️ hello@decise.io