Design Research Collective

Design Research Collective

Research Services

St. Paul, MN 1,069 followers

The power of insight + the magic of design™

About us

DRC is an innovation research, design, and training agency based in Minneapolis-St. Paul. We harness compassion and creativity to reveal opportunities for bold solutions that help companies grow. We are dedicated to making a positive impact through empathy-driven innovation. // We guide clients from uncertainty, to opportunity // Every project is unique, and we have the capabilities to support clients wherever they are in the journey. We take the time to understand your goals and constraints, adapting our approach to fit your needs (not the other way around). // We believe compassion + creativity, we can change the world. // We are researchers, designers, strategists and storytellers, each bringing our unique skill set to the practice of human-centered design. Our collective breadth of expertise allows us to remain uniquely efficient and innovative, bringing the right minds to the right problems for each project. // Research // We use curiosity & compassion to discover opportunities and catalyze solutions: Ethnographic Research, Needs Assessment, Qualitative Voice of Customer (VOC), Hybrid Qualitative, Shop-Alongs & Intercepts, and more. // Design // We use a human-centered approach to design exceptional products, services, and spaces: User Experience (UX), Service Design, Product Design, Workflow & Space Planning, Public Art & Events, and more. // Training // We empower organizations to leverage and evolve their internal design capabilities: Human-Centered Design I (Foundations), Human-Centered Design II (Advanced), Rapid Voice of Customer (VOC), Journey Mapping, In-person, Remote & Hybrid, and more.

Industry
Research Services
Company size
2-10 employees
Headquarters
St. Paul, MN
Type
Partnership
Founded
2017
Specialties
Innovation, Ethnography, Qualitative Research, Provocative Storytelling, Insights 2 Action, Design Research, Marketing, Product Design, Market Research, Customer Insight, CX Customer Experience, UX Useability, Human Factors, Voice of Customer, Lean Prototyping, Marketing Strategy, Logo & Branding, Training & Workshops, and Focus Groups

Locations

Employees at Design Research Collective

Updates

  • Data is important, but it's only half the story. Insight is what turns data into something actionable. What do you think of the cartoon? Can AI replace human insight?

    View profile for Sara Frailich, graphic

    CEO I Speaker I Anthropologist I UX, HCD, CX, Design Research Leader I xTarget I x3M I Patent Holder

    Design Research Collective is getting really excited about the power of Artificial Intelligence #AI fueled by the curiosity, compassion and creativity of Human Intelligence #HI. Do you agree with the below cartoon? Can 'AI' replace 'HI' when it comes to insight? The future is now.

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  • In our results-driven world, we often fall into the trap of thinking we already know the answers. But sometimes, what’s holding us back isn’t the complexity of the problem—it’s our assumptions and preconceptions. When we approach challenges with a 𝗕𝗲𝗴𝗶𝗻𝗻𝗲𝗿’𝘀 𝗠𝗶𝗻𝗱, we set aside our ego and open ourselves up to new perspectives. Here’s why that matters: 𝗙𝗿𝗲𝘀𝗵 𝗣𝗲𝗿𝘀𝗽𝗲𝗰𝘁𝗶𝘃𝗲: A beginner isn’t burdened by biases and constraints, but rather open to possibility and new information. They ask the “obvious” questions others might overlook—often leading to breakthrough insights. 𝗘𝘃𝗲𝗿𝘆 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗯𝗲𝗴𝗶𝗻𝘀 𝘄𝗶𝘁𝗵 𝗮 “𝗪𝗛𝗬”: When you’re curious, you’re constantly learning. This curiosity allows you to explore solutions outside of the usual playbook. 𝗡𝗼 𝗪𝗿𝗼𝗻𝗴 𝗔𝗻𝘀𝘄𝗲𝗿𝘀: Beginners are less afraid to make mistakes. This freedom helps uncover creative solutions that an expert mind—focused on avoiding failure—might miss. What methods have you tried to set your expertise aside and approach a problem with a true beginners mind? #leadership #problemSolving #beginnersmind

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  • One practice we find essential in all brainstorm or ideation sessions is asking collaborators to include a simple drawing with their idea. Why? Even a simple visual representation will: 1. Clarify the Concept: Sometimes words alone can be misleading. A quick sketch can bridge that gap and ensure that everyone is on the same page. 2. Stimulate Creativity: Drawing encourages participants to think outside the box. It’s a low-pressure way to express ideas and can spark new angles and perspectives. 3. Make the Idea Sticky: It’s important to be able to come back to an idea a few days, weeks or even a month later. A simple sketch can go a long way. 4. Boost Engagement: Adding a creative element like drawing makes the session more dynamic and interactive, and who doesn’t want to have a little bit of fun in their work day? Next time - grab a Sharpie and show people what you’re talking about!

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  • View profile for Sara Frailich, graphic

    CEO I Speaker I Anthropologist I UX, HCD, CX, Design Research Leader I xTarget I x3M I Patent Holder

    Today is kickoff for a new batch of research. Its mainly digital but I still get the same butterflies right before we start our first interview. Who are the strangers we get to meet? Will our discussion guide work? Will we figure this all out? We are ready for lift off! #HereWeGo #PreResearchButterflies 📷 : Storied Life Pictures

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  • Understanding your customer need is just the start. Walking away with an actionable toolkit guiding you forward is key to making great change. Let us guide your team with an actionable toolkit for change. At Design Research Collective, along with being practitioners of the work, we train teams to work with a human-centered design mindset. 3-hour and Custom trainings are available for booking this fall.

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  • Don't take it from us...listen to what clients are saying about Design Research Collective: "DRC has a secret sauce that somehow unlocks deep learnings from our customers, engages a variety of leaders within our company, and ultimately delivers clear insights and potential actions for our team. And their immersion with our customer shows through in their clear and impactful storytelling." -Insights & Innovation Leader

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