Detroit Labs

We recently hosted an internal hackathon in collaboration with Google to introduce our team and clients to Google's Search and Agent AI tech. AI is a vast field, but the hackathon provided a fun and collaborative environment for everyone to explore these tools and envision the potential for our clients. It was wonderful to see everyone in person, getting creative, and sharing the results of their work. A huge shout out to those that made this event possible, especially Nikki Evelyn and Nicole Minaudo for their exceptional handling of every aspect of it! Some project highlights include: - Utilizing Google's Place API to optimize EV roadtrip routing based on charge station data, including nearby options to pass the time while charging. - A chat agent capable of guiding customers through the not-so-simple task of placing a large catering order. - A virtual bartender that suggests drink recipes and makes on-the-fly adjustments based on the ingredients available. Curious about AI for your business? So are we. Let's talk about it! 📷 Photos by: Nicole Minaudo

How can we use AI to help our clients surface insights, deliver a superior experience to their customers, or innovate in other new and creative ways? It all starts with an understanding of the technology. Last week, our entire team gathered in the office to connect and learn from Google, whose AI tools and services will power our upcoming company AI hackathon. We're excited to share our work with you once the dust settles 😄 📷: Nicole Minaudo Daniel Kaspo Paul Glomski Dan Ward Nathan Hughes Vikeena (Viki) Wolfe, Esq.Tyler Z. Khalikyar, PMP, CSM, CF-APMP

#GoogleCloudNext '24 wrapped up last week and revealed a major focus on 'Agents', AI-powered entities designed to streamline tasks, automate processes, and enhance both customer and employee experiences. Here's what you need to know: 👉 The Rise of AI Agents Google envisions a future where every business has a suite of AI agents providing seamless interactions for customers and employees, leading to greater efficiency and satisfaction. 👉 Vertex AI Agent Builder Google's new Agent building tool simplifies the creation of these powerful customer-facing AI agents through a three-step process -- build, test, and deploy agents -- that doesn't require extensive coding. Agents will understand customer intent and provide relevant and helpful responses, even managing large volumes of customer interactions with ease. 👉 AI Agents for Employees Google is extending the power of agents to the internal workforce. Gemini for Google Workspace brings AI agents to Gmail, Docs, Sheets, Slides, and more to aid in retrieving information from different company resources, automating repetitive tasks, and fostering better collaboration within teams. Why do these Agents matter for your business? AI agents stand to benefit your business in three key ways: better customer experience, improved operational efficiency, and enhanced employee productivity. The potential impact is immense – from transforming customer interactions to revolutionizing the way employees work. Now is the time to start thinking about how AI agents can fit into your strategic initiatives.

The team is fired up for next week's #GoogleCloudNext. On the agenda are AI insights from Alaska Airlines, Best Buy, Ford Motor Company, Whirlpool Corporation, and other innovative brands building what's next 🔮 We'll see you inside the sessions and around Mandalay Bay Resort and Casino https://hubs.li/Q02rPYRX0 Dan Ward Paul Glomski Tyler Z. Khalikyar, PMP, CSM, CF-APMP Bryan Kelly #GoogleNext #Next24 #GoogleCloud #GoogleCloudPartner

Google Cloud Next Is on the Horizon — Are You In? We are. And we’re not just attending: we’re looking to connect, collaborate, and create. As a proud Google Cloud Partner and digital pioneer, we’d like to extend an invite to all ambitious tech leaders. Whether you’re reshaping your company with the latest cloud technologies, breaking down buzzwords to find genuine solutions, or simply want to share a coffee and discuss the state of digital, we’ll be there for you. Find the Detroit Labs team at Google Cloud Next: https://hubs.li/Q02qJPWp0 Dan Ward Paul Glomski Tyler Z. Khalikyar, PMP, CSM, CF-APMP Bryan Kelly #GoogleCloudNext

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📓 See our notes on generative AI. Short on time? Here are the highlights: ➡️ Generative AI is a transformative AI technology that creates new content, from written text to images, music, and synthetic data models, using complex algorithms and vast data. ➡️ Generative AI revolutionizes industries by transforming customer service, content creation, product design, personalization, and strategic decision-making. ➡️ Key risks associated with generative AI include lack of transparency, accuracy concerns, inherent biases, intellectual property issues, cybersecurity threats, and sustainability implications. ➡️ Businesses can harness generative AI's value by leveraging it for product development, exploring new revenue channels, augmenting workers, optimizing talent, improving processes, and mitigating risks. Dig in for more detail.

🧠 Looking to get up to speed on generative AI? We made this just for you. What it is, its risks, value to business, and how to get started.

The Detroit Labs team will be at Google Cloud Next '24, April 9-11 in Las Vegas to listen, learn, and discuss how our digital innovation studio can help tackle the challenges you're facing. Will we see you there? Get in touch with the DL team: Dan Ward Paul Glomski Tyler Z. Khalikyar, PMP, CSM, CF-APMP Bryan Kelly #GooglePartner #GoogleCloudNext #InnovateTogether

AI is reshaping the business landscape, sparking innovation and reinventing routine tasks. But as companies like yours navigate the new terrain, they encounter a variety of challenges. What's been your experience?