Ditto

Team meetup: Mountains edition 🏔️ ✨ Our team got together in person last week for some brainstorms, hackathons, strategy sessions... and of course, some fun too (bouldering in Boulder, anyone?). We love our fully remote culture, but there's nothing like some good ol' fashioned face to face working time to get the creative juices flowing. We can't wait to show you all what's coming out of it!

New week, new Ditto teammate! We're so excited to welcome Marla Hoggard to the Engineering team 👏 Marla has a wealth of experience working with startups. She comes to Ditto after 3 and a half years as an early engineer at Switchboard, but she comes with a wealth of experiences across broadcasting platforms, a public transit systems, analytics tools, and more. A resident of Durham, NC, she is a season ticket holder for the Broadway touring series. She also loves trying new restaurants and recipes (including making fresh pasta with her husband!), attending sporting events, and taking her dog, Franklin, to the Eno River. Welcome, Marla! 🤗

Another week, another exciting announcement: Help us welcome Morris Huang to the Ditto team! Morris has spent years building products at early-stage startups where he led product development, user experience strategy, and customer support. He is excited to bring his expertise to build out Ditto’s support function and build bridges between Ditto and its users, to create an even better product for you. Outside of work, Morris loves cooking new recipes, swimming, and traveling. He’s been to over 20 countries in the past 2 years! 🌎

Our friends over at UX Content Collective recently released an awesome new report outlining the biggest challenges facing UX content experts 🧑🏫 Over here at Ditto, we’re all too familiar with the struggles — and opportunities — of content design. So we decided to break down some of these struggles, and how a tool like Ditto can help you overcome them. Give it a read and let us know what you think! 🤝

Everyone show some love to the newest Ditto team member, Tim McDonough ⛵ Tim has worked in customer success and account management for over 10 years, where he has developed a passion for building strong relationships as the basis for driving value and ensuring an optimal customer experience. Now, he's excited to bring those learnings to Ditto to make you, our customers, wildly successful. Tim lives in Brooklyn with his wife and cat, and outside of work you'll find him sailing, making music, attending concerts, or reading non-fiction. Welcome Tim, we're so excited to have you!

We talk a lot about building a system around your product text... but what does that actually mean? 🤔 A "product text system" is just your tool to manage all the words in your product in a way that’s scalable, consistent, and efficient. We break down exactly what that requires in the newest blog, give it a read:

Want to know a secret? 🙊 All those stakeholder opinions you're juggling when writing product copy? They're actually a good thing. Creating great product text is a team effort. It involves input from writers, product managers, marketers, engineers, designers, and even legal and compliance teams. At first glance, getting all these opinions might sound like a recipe for chaos. But with the right system, this collaboration can lead to seriously better outcomes for your business. Check out our newest blog to learn how to manage all these opinions, and use it to write better product copy:

"So tell me about Ditto." An important question, now with a sleek, succinct answer: Check out our new product video! 🤩 We wanted to capture the power of product text and the "why" behind Ditto in one short, beautiful overview... how do you think we did? (and shoutout to our amazing partners over at Innovatemap for helping this come to life 🤝)

Give a big, warm welcome to the newest addition to Ditto's engineering team: Jerome White! Jerome has a range of experience working in both B2B startups and large tech companies like Amazon. His career highlights include shipping code at scale that impacted millions of users at Amazon and delivering major customer-impacting features in fast-paced startup environments. He’s excited to bring his diverse skill set in crafting user-centric software to Ditto. Outside of work, you’ll find Jerome running, swimming or playing piano. Welcome Jerome! 🙌

Do you know someone that: ... is excited about working directly with designers, writers, and product teams? 🎨 ... loves learning about new tools and workflows? 🛠 ... is passionate about educating others? 👩🏻🏫 We'd love to get in touch! 👋 We've just opened a new role at Ditto: Technical Product Specialist. As our customer base grows, this role will be a crucial resource to our self-serve customers in helping them find success both 1:1 and at scale. And, if you're a Ditto user already, that would be a great bonus! 💪 Reach out to careers@dittowords.com 💌