Dr. Mary Tilak & Associates

One of the biggest challenges healthcare in general will face as we become compelled to incorporate automation and AI into chronic disease management to create increased efficiencies and better outcomes will be the acceptance of AI and automation in both the provider and the consumer space. This inevitable change is catalyzed by the resource consumption that current processes require and the need for human capital that healthcare is unable to catch up with, leading to inefficiencies and less-than-optimal patient experience and clinical outcomes. And this transformative change requires transformative leadership: 🧵 Telling the “why” behind efforts to incorporate automation and  AI into chronic disease management—a critical first step in achieving buy in 💡 Preparing your entire team for the transition to answer one of their biggest questions when it comes to incorporating any change and certainly incorporating AI supported models in care: “Will we be trained and how?” 🔦 Strengthening organizational capacity through ongoing skills development and process standardization, creating transparent model cards like the nutritional labels on consumer products ✨ Incessantly measuring and optimizing the key metrics in the AI-supported algorithms and continuing the process of evaluation and recalibration even after execution In our practice, team members understand the value of team-based and tech-enabled care management in chronic disease management and are included in the conversations regarding the innovative changes that incorporate automation and AI in clinical decision support. We’ve started with a monthly skills assessment to gauge where team members would benefit from instruction on how to use new technologies as we undergo this transition. We back up our vision for innovation with KPIs and standardized processes to establish consistency—the bridge between goals and execution. And all along, we emphasize the continued need for a human touch in chronic disease management.  “The fusion of technology and human connection in healthcare is a delicate balance. For Dr. Mary Tilak and Associates, technology is an enabler, enriching the patient provider relationship,” an article on our practice from CIO Applications states. “It is a quintessential example of how a healthcare practice can blend traditional empathy with contemporary technology, setting new standards in value-based care.”  Read the article: https://lnkd.in/gsHGEufC #healthcare #AI #automation #chronicdisease #leadership #primarycare #healthtech #HLTH #HLTH2024

“It used to be all about ability. And now, in a changing world, I think what we should be looking for is agility,” says Adam Grant, a professor at The Wharton School who studies how people find motivation and meaning. In the rapidly transforming healthcare landscape, I think what we should be looking for is agility and adaptability. Grant is one of my favorite leadership experts. I appreciate this quote and this video of his so much, I sent it to each of the providers in our practice. For me, Grant’s testimony is a reminder: ✨ We need to be agile as a company. The primary care practices that will succeed will be able to anticipate the trends that will impact care not just in the next 10 years, but in the next two to five years. They will embrace new workflows and technology-enabled care and care management because it’s the right thing to do. ✨ We must combine empathy with accountability for agility to take hold. When care becomes an assembly line plagued by the “the moral hazard” in healthcare, no amount of AI or technology enablers can transform outcomes. Value-driven healthcare should be founded on empathy for the patient and driven by patient-centered workflows and algorithms that all stakeholders take accountability in. I want to be able to predict before things can go wrong with my patient's clinical course and deploy appropriate resources to intervene and stop the progression of chronic diseases towards bad outcomes and end organ damage. It is that passion for patients’ health and well-being that makes one a good doctor. ✨ Healthcare providers must “own” and manage the patient’s health risks collectively with the patient. This means taking pride in acting as a “primary care quarterback” to lead cross-functional collaboration in care. It means listening and communicating with the patient to uncover the patient’s medical “story” and using a full physical exam along with data analytics to pinpoint where to focus. And it certainly means taking on the role of “medical detective” when the answers aren’t easy to come by—and maintaining the same level of energy from the start of the discovery process until the point when an answer is found. How are you incorporating agility in your physician practice or organization? Mary Tilak MD, MBA #healthcare #leadership #primarycare #healthtech #innovation #chronicdisease #dataanalytics #AI

No one with chronic disease should be left to navigate a complex healthcare landscape without a primary care quarterback. Compelling testimony from Mary Tilak MD, MBA, who received this bouquet of red coxcomb from a patient undergoing treatment for metastatic ovarian cancer.

Very excited to share this article on our practice and the impact we're making for primary care in Northwest Indiana through a patient-centered, tech-enabled approach. "We envision patient-centered and technology-enabled primary care delivery that is readily accessible to everyone, eliminating inequity in healthcare and creating families and communities that live longer and healthier lives," says Mary Tilak MD, MBA. Read the article: https://lnkd.in/gsHGEufC #healthcare #healthtech #CIO #primarycare #chronicdisease #innovation

"Physicians remain vital to the ability to connect the dots in medicine, even in an increasingly AI-powered world. But we will struggle to do so without a platform that facilitates better interoperability and better interface of data": Mary Tilak MD, MBA Find out more, including a personal example of what happens when primary care physicians must search through 3 different hospital systems to find the information they need, even when all these hospitals are on the same EHR. #healthcare #AI #primarycare #chronicdisease #datainteroperability

I’ve been thinking a lot lately about the role of obesity in the prevalence of chronic disease—both mental health and physical health—in our communities. Even in areas well-served by primary care physicians, rates of liver disease are rising, especially among women and younger people. So are rates of Type 2 diabetes. As a physician community, we’re struggling to handle the large numbers of patients who come to us with advanced chronic disease. Meanwhile, a recent study shows we’re seeing decreased deaths from ischemic heart disease and heart failure/cardiomyopathy, but a significant rise in obesity-related deaths. Is this an access problem, or are we failing to risk stratify early and deliver the right types of interventions before end organ damage or preventable cancers have been established? I believe the answer lies closer to the need for a lifestyle-based approach to chronic disease management that is powered by predictive analytics and timely intervention. A patient with Type 2 diabetes who also suffers from obesity and depression won’t be successful in improving health outcomes if the focus of treatment is on managing diabetes alone. Instead, medication management must be delivered in combination with lifestyle support to promote changes in behaviors that support healthy outcomes for the long term. This will ultimately require: ⚡ Technology that includes a platform powered by automation and generative AI that can capture data from wearables and home monitoring devices, integrate with EMR-based vitals, labs and demographic data, risk stratify and predict patterns around health trends, and provide support to patients to engage them in making the changes needed for better health. ⚡ A primary care quarterback to synthesize and deliver timely and patient-centered care as well as coordinate resources. How is your organization thinking about its approach to population-based obesity-related care? What is working, and what are you learning along the way?   Read the articles below for more information around the stats shared above: - https://lnkd.in/gHN8WKRA via STAT - https://lnkd.in/g4FqxSAJ via Cardiovascular Business #healthcare #healthtech #chronicdisease #primarycare #obesity #AI #caremanagement

In the journey toward better health through chronic disease management, who's being left behind? In this commentary from Mary Tilak MD, MBA, she explores the power of a primary care quarterback model in coordinating chronic disease management & the potential for generative AI to drive early recognition of disease progression and timely intervention. #healthcare #AI #chronicdisease #genAI #generativeAI #primarycare

We’re reimagining primary care’s approach to chronic disease management with the help of AI. At Dr. Mary Tilak & Associates, we've created the groundwork for high-touch primary care workflows and are ready to leverage #AI for more effective management of chronic and complex disease states to fill the unmet need of early recognition of chronic disease progression and intervention, thus creating value for our patients and communities. Our current tech-enabled and data-driven workflows incorporate lifestyle and medication management through dietitians, physical therapists, and medical assistants who are trained in care navigation and support under the supervision of MDs, NPs and mental health providers to deliver the care patients need, faster. The truth is, AI can detect patterns that point to emerging disease or a decline in health faster than a human workforce is able to do. And if we’ve built in automation to alert clinical teams to changes in a patient's health, we’ll be able to diagnose conditions earlier and respond faster with interventions that make a difference, delivered by a cross-functional team. It’s one reason why Dr. Mary Tilak MD, MBA, is taking a course through Harvard Medical School, “AI in Healthcare: From Strategy to Implementation,” where her capstone project will be to strengthen our model for AI-enabled chronic disease management. We’re excited for the advancements in care we’ll be able to bring to the Northwest Indiana community by learning how to apply AI-powered processes for chronic disease management more effectively. How is your practice stepping up its approach to primary care management? How are you using AI to inform your work, and what technologies have you incorporated to support your efforts? Let’s start a conversation … #healthcare #primarycare #chronicdisease #AI #generativeAI #value

There’s no question that AI is reshaping primary care, from driving faster treatment decisions to strengthening patient support in between visits. But as primary care practices explore the role of AI in care, we believe AI’s true power is in enhancing frontline interactions between clinicians and patients, not replacing them. Primary care is evolving with the introduction of new technologies. At a time when the U.S. faces a critical shortage of primary care physicians, we’re reaching a point where physician practice leaders will be less focused on attracting new practitioners to their practice and more focused on how to leverage AI’s capabilities to provide the right support faster. For instance: - Where medical assistants are being trained to look at data coming into the practice from remote patient monitoring devices and react, AI can do it faster and better. - Where nurse practitioners are integrated to make diagnoses and titrate medications, AI can do it faster and better. To be sure, there are still nuances and complexities that need to be resolved as primary care explores AI’s potential more fully. But the unanswered question is, how is the consumer going to engage with a machine versus a human? It’s an important question given that patients and physicians feel both excitement and apprehension around the use of AI in care, according to a Bain and Company report. “As more applications come to market, it will be important to balance their use with the need to treat patients with compassion, tune into their concerns and emotions, and deliver high quality, individualized care,” a practice leader for Bain & Company says. In our view, primary care practices will find the most value in plugging AI  behind top-tier physicians to make decisions and deliver interventions faster while ensuring patients still have the one-to-one human interactions they crave. This is where we want our practice to be, and the evolution toward this state is happening faster than we may think. What are your thoughts on the role of AI in primary care, and what questions do you have as you explore its impact? Read the Bain & Company survey: https://lnkd.in/g3TiFzzg Mary Tilak MD, MBA #healthcare #AI #primarycare #value #chronicdisease #physicians #nursepractitioners

"A shift to value-based care transformation needs to start by empowering primary care," says Mary Tilak MD, MBA. Here, she describes the importance of a "primary care quarterback" in: 🩺 Driving a preventative strategy for patient care 🧭 Helping patients navigate the complex healthcare landscape 💡 Spearheading shared decision-making among physicians of varied skills and experience in a patient-centered manner Together, these actions drive value. They help patients manage their care while delivering interventions with speed and skill. How are you working to promote the value of primary care? #healthcare #primarycare #value #ptexp #patientexperience #healthtech