Insightful message from our CEO, Dharmesh Trivedi, on the new 'Click-to-Cancel' rule and what it means for subscribers. This is a big step toward empowering consumers, and we're excited to support it through our Cancellation Save Solution—helping brands build loyalty and add value beyond the subscription. Check out the video to learn more about how DXFactor is shaping the future of customer engagement. #customerexperience #consumerrights #retentioninnovation #dxfactor
In a time when consumers deserve more control over their subscriptions, the FTC’s new 'Click-to-Cancel' rule is a huge step forward. This message is for all subscribers navigating a world of recurring services—it’s about your right to choose, to trust, and to stay engaged on your own terms. In this video, I share my thoughts on how the landscape is changing and why transparency is key to building long-lasting relationships. At DXFactor, we’re proud to be part of this movement with tools like our Cancellation Save Solution designed to add value, efficiency, and flexibility to our clients and their customers. Take a moment to watch and see how the future of subscription services is shaping up—for you. #consumerrights #ftc #memberexperience #customerexperience #transparency #dxfactor