DYOPATH

FREE ADVANCED WEBINAR: The Importance of Culture Change in Cybersecurity: Trust & Verify Join us for a free advanced cybersecurity webinar on Tuesday, October 22nd at 12:30 PM Eastern Register now to secure your seat 👉 https://lnkd.in/gm3xD_Db Hosted by DYOPATH’s Director of Cybersecurity Services Sam Bourgeois and Symbol Security’s VP of Sales & Channels Eric Anderson, this webinar will give you actionable insights and information on: 🔍 The shift from outdated cybersecurity practices to a proactive culture of "Trust but Verify" 🔍 Bridging the gap between personal and work device security 🔍 Actionable solutions for creating security-focused policies that people actually follow Seats are limited, so reserve yours here 👉 https://lnkd.in/gm3xD_Db

On World Mental Health Day 🌍, we acknowledge the importance of breaking the stigma surrounding mental health issues. Yes, unfortunately, there is still a stigma in 2024. Many people still face shame or embarrassment due to societal attitudes, which can make it difficult to seek help or talk about their struggles. DYOPATH wants to join the global efforts to normalize conversations about mental health and reinforce that it’s okay to seek support. Let’s use this day to open dialogue, support one another, and promote a culture in which mental health is treated with the same importance as physical health. How are you helping to normalize conversations about mental health?

Focus on exceptional customer support and gain a competitive advantage 👀 In an era where customer loyalty hinges on timely, effective service, your help desk ticketing system should be set up to make every interaction a memorable one. To truly stand out, your system must do more than manage requests. It needs to be an extension of your team – delivering around-the-clock support that treats your customers like the humans they are. Our last post covered the first three features required for a successful help desk system. Today, we’re giving you the next three features to elevate your customer support experience: 1️⃣ Software Compatibility with your payment gateways, customer communication tools and everything in between. 2️⃣ 24/7 Availability to provide support, even if it’s via AI-driven chatbots, so your customers are never left waiting. 3️⃣ Advanced Reporting Capabilities that allow you to measure customer satisfaction and identify trends through metrics like Customer Lifetime Value (CLV) and Net Promoter Score (NPS). Explore how these features can transform your customer support by checking out the full blog: https://lnkd.in/gwJSMDe4

Is your help desk ticketing system equipped to handle the demands of a large organization? 🆘 Providing efficient, responsive customer support becomes even more challenging as your business scales. To keep up, your help desk ticketing system must have the right features to streamline operations and ensure customer satisfaction. Here are three essential features your system should include: 1️⃣ Automation & AI to speed up processes and handle routine inquiries. 2️⃣ Multi-Language Ticketing System to ensure all customers can receive support in their native language. 3️⃣ Built-in Security Measures like multi-factor authentication, strong encryption, and role-based access controls. A well-equipped help desk system does more than manage requests – it helps build trust and keeps your business running smoothly. Stay tuned for part 2, where we’ll cover three more critical features every large company needs in their ticketing system or read more in our blog: https://lnkd.in/gwJSMDe4

When it comes to cybersecurity, protecting your own systems is your highest priority, naturally. But what about the complex web of suppliers, vendors, and partners you rely on? Your supply chain could be the weakest link, exposing your organization to resource-consuming risks. The threats targeting supply chains are becoming more sophisticated by leveraging AI, deepfake technology, and other advanced tactics to infiltrate networks. We want to support your efforts to secure every link in your supply chain. Join us on October 10th for our upcoming webinar: Cybersecurity Strategies for the SMB Battleground Register here: https://lnkd.in/gj2FQtra

DYOPATH is Great Place To Work-certified! What does this mean? According to Great Place To Work, “a great workplace is defined by four qualities: Employees trust the people they work for; take genuine pride in their work; enjoy collaborating with their colleagues; and experience a consistent workplace atmosphere, irrespective of their role, identity, or position within the organization.” We’re truly honored that 79% of our employees believe DYOPATH is a great place to work. #worklifebalance #gptw #livingourvalueseveryday

📢 We're excited to announce our partnership with Symbol Security! 📢 Fact: The biggest cybersecurity threat to your company is employee ignorance. That’s why the experts at Symbol Security make sure you’re protected by reducing your human cyber risk while empowering employees with immersive simulations and gamification, enhancing cyber awareness and security. Now, in partnership with Symbol Security, every single DYOGUARD customer will receive cybersecurity awareness training! Together, we’re committed to keeping your staff informed and well-trained on how to spot and avoid the most dangerous cybersecurity threats that employees fall for every day. DYOGUARD, our strategic cybersecurity service, is designed to ensure the safety and security of everything you’ve worked so hard to build – and that starts with the human element in every organization. We invite you to join us to learn more during our webinar on October 22nd! https://lnkd.in/guE8VUSD

ADVANCED LIVESTREAM: Digital Battleground Strategies for… A Must-Attend for: – CEOs & CFOs: Understand how cyber risks impact business continuity and financial stability – CISOs & CIOs: Shift focus to addressing core issues like visibility, trust, and resilience with strategic cybersecurity planning – IT Directors: Align cybersecurity with broader organizational goals for better protection Join us on Thursday, October 10th at 12:00 PM Eastern for this free advanced cybersecurity livestream. Register now to secure your seat 👉 https://lnkd.in/gXA-unZz

Our FIVE must-haves for Infrastructure as a Service (IaaS) 📋 IaaS can revolutionize your organization by streamlining operations and boosting efficiency. However, without the right provider, you might find your operations becoming clunky, efficiency slipping through the cracks, and you’re left wondering, “Why did we do this again?” 🙃 Here are the five must-haves for an IaaS strategy you won’t regret: 🎯 Strong technical foundation in network, security, and compute resources. 🎯 Comprehensive and intentional use of automation for maximum IaaS efficiency. 🎯 A serious approach to security, including backup and disaster recovery, traffic monitoring, endpoint detection, and multifactor authentication. 🎯 A supportive partner that wants to grow with you and has the capability to support you as your organization grows. 🎯 A future-proof culture for resilience and sustainability. Focus on these five elements and you’ll build a strong, secure, and scalable IaaS foundation that supports your business’s growth and future ambitions. Check out the full blog for an in-depth look at these must-haves: https://lnkd.in/g9xDYzHd

FREE ADVANCED WEBINAR: Cybersecurity Strategies for the SMB Battleground Join us for a free advanced cyber security webinar on Thursday, October 10th at 12:00 PM Eastern. Register now to secure your seat 👉 https://lnkd.in/gXA-unZz Hosted by DYOPATH’s Director of Cybersecurity Services, Sam Bourgeois, and Black Kite’s Senior VP, Jeffrey Wheatman, this webinar will give you actionable insights and information on: ❗Prioritize real threats over trendy cyber threats. ❗Learn strategies to protect and recover your supply chain from cyber risks. ❗Stop relying on tools by adopting big-picture strategies. ❗Stay ahead of regulatory requirements and protect your organization. Seats are limited, so reserve yours here 👉 https://lnkd.in/gXA-unZz