E Source

🎈 Happy #CXDay! 🎈 Utilities work hard every day to create excellent experiences for their customers and provide a supportive and engaging workplace for their employees. And we look forward to honoring their efforts at the E Source Utility Awards Ceremony at E Source Forum 2024 next week! During the ceremony, we'll announce this year's E Source Achievements in Customer and Employee Experience winners along with our annual Website Benchmark and Utility Ad Awards. We're also excited about our special guest performer, 🔌 AY Young. AY isn’t just making music—he’s making a difference. With over 950 concerts powered by 100% renewable energy, AY proves that clean energy can rock the stage and the world. The E Source Forum is the leading event for utility professionals in North America, emphasizing data-driven solutions that enhance utility programs, achieve equitable and sustainable results, and build customer trust. Register today: https://lnkd.in/gB8R223n #ESForum2024 #utilityconference

A big hello to everyone at Edison Electric Institute's Transmission Distribution, Metering, and Mutual Assistance conference this week! When you’re on the #TDMMA20024 expo floor, make sure you meet the E Source data science team at our booth and learn how to improve your utility's storm management using data analytics. 📆 You can even schedule an on-site demo with our team: https://lnkd.in/geYfJNHi #utilityconference #ESDS

🚨 There's just 2 weeks until the E Source Forum! 🚨 We're excited to introduce our keynote speakers for the Forum opening plenary, "Keeping customers at the heart of the transition to grid flexibility.” Utibe Bassey, Vice President of Customer Experience, from Dominion Energy, and Peter Kelly-Detwiler, Principal, from NorthBridge Energy Partners, will share how they’re working to revolutionize the utility-customer relationship while balancing the foundational values of safety, reliability, resiliency, and cost-effectiveness. Read our latest blog to learn more about the inspiring session and get to know our keynote speakers: Keeping customers at the heart of the transition to grid flexibility: https://lnkd.in/gXCk46vz The E Source Forum is the leading event for utility professionals in North America, emphasizing data-driven solutions that enhance utility programs, achieve equitable and sustainable results, and build customer trust. Register today: www.esource.com/forum2024 #ESForum2024 #utilityconference

💧 We're exhibiting at the Smart Water Summit next week. 💧 Visit the E Source booth at #SWS24 next week to learn how you can make better data-driven decisions with our capabilities across technology consulting, vendor assessment, program management, and change management. You can also speak with E Source experts Kody Salem, Senior VP of Business Development, Don Rankin, Manager of Technical Consulting, and Rick Hitzemann, Program Manager and Business Transformation Practice Lead, and get answers to all your AMI and technology implementation questions. Get a sneak peek at what we’re sharing:  https://lnkd.in/gHEAqA5e #waterloss #utilityconference

What can editors in a corporate setting do to promote company style, help writers grow, or save time as they edit a better-prepared first draft? We're excited to see E Source’s Christina Bryson, Editorial Manager, and Andy Read, Senior Editor, answer this question at the ACES: The Society for Editing virtual conference next week! 👏 You can tune into their session "Before the edit: Developing corporate editorial resources," on Wednesday, September 25 at 11:00 a.m. ET to learn how the E Source editorial team: ✏️ Develops editorial training and resources to help E Source employees work more efficiently and learn our editorial style ✏️ Promotes these resources to get organizational buy-in Register for the event: https://lnkd.in/gbTUxQfq #ACESVCON24

Large businesses have complex and growing energy needs, and utilities struggle to keep up. E Source's Chad Garrett, Managing Director of Customer Engagement, is addressing this topic in a panel discussion at Colorado Rural Electric Assn.'s 18th Rocky Mountain Utility Exchange (RMUE) next week. If you'll be at #RMUE, join the "Evolving Account Management to Proactive Customer Solutions" panel on Monday, September 23 at 2:00 p.m. MT to: 🤝 Understand internal processes that better serve and partner with key accounts 🤝 Explore design thinking techniques to identify new solutions 🤝 Learn consultative approaches to building relationships and customer value Register for the event: https://lnkd.in/gnQC4ekG

E Source Forum 2024 is in a month! 😲 Every year, we bring you the latest breakthroughs and trends in the utility sector—along with a healthy dose of fun—and this year is no different. So, what can you expect from this year’s event? Everything you need to know is in our latest blog: https://lnkd.in/gC_PGRVr -- The E Source Forum is the leading event for utility professionals in North America, emphasizing data-driven solutions that enhance utility programs, achieve equitable and sustainable results, and build customer trust. Register today: www.esource.com/forum2024 #ESForum2024 #utilityconference

The E Source Electric Asset Best Practice Consortium conference connects utilities worldwide to share data, technology, and expertise, addressing effective strategies in electric utilities through learning and collaboration. This year's event will take place October 28-30 in San Ramon, California—will we see you there? Why you should attend: 🔌 Network with professionals across the utility sector 🔌 Learn from hands-on sessions, case studies, and expert panel discussions 🔌 Experience an exclusive tour of Pacific Gas and Electric Company’s state-of-the-art substation training center We're just over one month from the event! Reserve your spot today:  https://lnkd.in/gSfxnz6y #Esource #utilityconference

Improving revenue management and meter-to-cash functions can feel like an impossible challenge. We can help. 🤝 It’s what we did for a large West Coast municipal utility experiencing issues with a CIS implementation. Through our customized collection strategies, the utility: - Recovered $44.7 million in direct revenue - Reduced arrears by 25% Learn how we did it: https://lnkd.in/g2Nqmxh2 #metertocash #revenuemanagement

When you care about growing, learning never stops, and we have an excellent example on our consulting team.    Penny Tootle, PhD, E Source Director of Consulting Program Execution, has earned her PhD in Industrial and Organizational Psychology! Penny's dissertation investigates the barriers to promotion experienced by Black women in US business environments, addressing their significant underrepresentation in leadership roles. Congratulations, Dr. Tootle! A PhD sure looks good on you! 👏