Easy Ice

Shout out to Christopher Angelos, our Service Delivery Coordinator in Marquette, for all he's done to earn an I.C.E. Award nomination this month! Chris was nominated for his relentless resourcefulness and productivity, which is highlighted well in this submissions from one of his teammates:    “First of all, Chris always has a great attitude, which certainly helps during the dog days of summer. He has a unique ability to turn any situation into humor. He's stepped up immensely this summer, taking on new responsibilities as an Install Coordinator, while still being an awesome Service Team member. He steps up without asking, and he always has a great ideas to bring to the table. Stay groovy, Christopher!”   Chris, it's easy to put actions like that into writing, but to actually make the effort day in and day out to lift up your teammates while performing your job with excellence takes something special. And you have that! Thank you so much for all you do, and congrats on your nomination. Stay groovy, indeed! 

Congratulations to Renee Padilla, our LA Branch's Operations Administrator, for earning an I.C.E. Award nomination this month! Renee was nominated for her can-do attitude, which has been crucial in maintaining trust with our customers in the area.    Check out this submission from one of her colleagues:   "Renee constantly exhibits positive customer relations. As an Install Coordinator, she's not only been very successful with sourcing equipment, but she earns the trust of every customer—always keeping them in the loop with every step of becoming an Easy Ice partner. She's definitely the 'right arm' of the LA and San Diego branches! Renee constantly makes herself available beyond office hours to ensure a positive installation, every time!”   Renee, we can't thank you enough for all you're doing to keep things running smoothly in such an important market. We're lucky to have you on our team! 

Shout out to Rick Baker, one of our Sales Coordinators in North Charleston, for earning an I.C.E. Award nomination! Rick was nominated for his colleagues for being an unsung hero who's always working to make things happen behind the scenes. This submission from his colleague is just one of many examples of that!    “Any time I need help, Rick is there. He not only helps me, but also some of the new people who are still learning. He has consistently been a great resource for them. Anything that is asked of him, he does. He's a great asset to the team and a go-to person for a lot of us.”   Rick, thank you for all you do to help your teammates out and keep things running smoothly in Sales. We're lucky to have you—keep up the great work! 

BRANCH SPOTLIGHT 🔦🧊 This is the Denver branch in Colorado. This is a special branch with a ton of passion and great people 🤝 We appreciate the effort they put in and the excellence they demonstrate

Congratulations to Brian Spring, one of our Field Service Technicians in Lenexa, for winning this month's I.C.E. Award!! 🧊🏆   Brian earned this award for his collaboration, mentorship, and leadership. Here's what his colleagues had to say about all he's done to earn this recognition: “In his short time with Easy Ice, Brian has shown accountability for his own productivity and job satisfaction to the point where more opportunities have been handed his way. Of late, Brian has been helping with several training opportunities with newer technicians, demonstrating the faith our service management team has in his abilities. Brian has become one of our go-to technicians in the Lenexa Service Team for getting new team members acclimated and operating at a level to best serve our customers. ” “Brian has quickly become one of the go-to service techs for KC. He is constantly trying to improve and expand his knowledge. He's now one of the mentors and trainers for our new techs that are joining the team, and he is truly a valuable asset!”   Brian, in a short time you've made it clear that your talent and enthusiasm for your role are a huge asset for our team, and we're so thankful you're on board! One more time, congratulations on your I.C.E. Award. You've earned it!

We had a great time at the Cheba Hut "Toasted" Subs AFM! It was great meeting people and creating new connections. 🌴🤝🧊 Thank you to everyone who came by our booth and played some Plinko! We will see you next year! Travis Rieken

Shout out to Chris Timony, Sr. Corp Account Manager in Marquette, for his September I.C.E. Award Nomination! Chris was nominated for always promoting positive morale through his actions and spirit. Check out this submission from one of his colleagues:   “It has been a long summer and we've been extremely busy, but Chris has always made a point to stay positive. Anytime I start to feel down or overwhelmed with the workload, he cracks a joke and makes it seem not so bad. I don't know what I would do without him.”   Chris, it's the little things like a joke, smile, or little bit of friendly advice that can make all the difference when we go through our daily responsibilities. We're so thankful you're here to lift our spirits! Congrats on your nomination, and keep being you!

A big thank you to Dominic Florio, our Service Delivery Coordinator in Marquette, for all he's done to earn an I.C.E. Award Nomination this month! These kind words from one of his colleagues are a perfect example of what he brings to his role: “Dominic handles all 3rd-party maintenance trades on top of service coordinating, answering phones, helping on the weekends, and opening the phones up everyday at 6:00am. He's always on top of getting the maintenance trades scheduled with the providers and works hard at making sure the customers are happy in the meantime. His calm and cool demeanor makes him one of the best at keeping customers happy while he's working on getting their machines traded.” Dominic, thanks again for all you do in Marquette—we appreciate you!

A big shout out to Dustin Robinson, a member of our IT Service Desk out of Marquette, for earning an I.C.E. Award nomination this month! Dustin was nominated for making things happen with relentless resourcefulness, as well as going above and beyond by modeling superior service. “Dustin is an exceptional IT professional who embodies the spirit of helpfulness and expertise. No matter the issue, he's always quick to respond with a smile, and ready to tackle any computer challenge. His deep knowledge and calm demeanor make even the most complex problems seem manageable. Whether it's a minor glitch or a major technical hurdle, Dustin's dedication to helping others ensures that everyone feels supported and confident in their tech needs. His presence is not just valuable—it's a source of comfort and reliability for all of us!” “Dustin is always on top of any IT help desk ticket that comes in. His response time, helpfulness, and dedication to finding a solution is unmatched." Dustin, thanks for always being there for us when we need you (which is quite often), and being such a pleasure to work with! We're lucky to have you and your technical wizardry! 

Congratulations to Anna Massaro, one of our Service Delivery Coordinators in Marquette, for winning this month’s I.C.E. Award! 🧊🏆 These submissions from her teammates highlight just how much she’s done to earn this award in such a short time with Easy Ice: "Anna has taken on more and more in her role since she started at Easy Ice with nothing but a smile on her face. She is eager to learn and continue growing. She works in our weekend rotation to help answer phones, coordinates a large amount of service work orders, and always has a positive attitude. Anna is a team player, and we can usually count on her to have some sort of funny story to contribute to the team discussion."   "Anna has been with us a short time, but is such a quick learner. She's diligent in the work she does and her positive attitude makes her such a joy to work with. She's always on top of things and is willing to lend a hand whenever. Her work does not go unappreciated and I am excited to see her continue to thrive."   "Anna joined the Easy Ice team only this year, but she is already off to the races. She consistently takes things on without being asked, has helped across multiple departments, and she is a joy to have in the office. Her enthusiasm and ambition shine through when you talk to her and we are so excited to see where she’ll go in the future with Easy Ice. Glad to have you on the team, Anna!" Anna, we appreciate all that you’ve brought to your role and we’re so excited to have you on the team! Once again, congratulations on winning this month’s award!