Electric Air

One year into launching Electric Air focused on providing affordable heat pumps, here are key lessons we've learned 🚀 w/ Chris Mui. 1️⃣ Market Understanding: Tech Clean California data shows most HVAC installations are overpriced. We’ve positioned ourselves to beat 90% of them in pricing. Pricing is pivotal. 2️⃣ Tech Integration: Automating quoting, communication, and incentives processing has enhanced efficiency and customer satisfaction. 3️⃣ Trust Building: Educating clients on equipment and processes fosters transparency and nurtures long-term relationships. Creating a family environment within the install teams increases work satisfaction and improves retention. Referrals are vital, and public reviews are earned. #HeatPumps #Electrification #HVAC

How to Hire HVAC Technicians? Don’t! w/ Chris Mui Just never let the good ones leave. Here’s how we’ve been doing it at Electric Air: 😓 Don’t overload them with too much work. Sure, they’ll hustle in the short term, but they get tired and frustrated over time. And that isn’t good for everyone—techs, customers, and quality. It’s better to rest and regroup if you're stretched too thin. 🗯 Create accountability. In our industry, tough love is necessary. If there are no consequences for poor performance or lateness, others on the team will notice, and morale will dip. Standards will drop. ⏳ Don’t throw them into impossible projects. Let them voice concerns about a job before it starts so they take ownership. Hold them accountable for their estimates. Trust breaks down when you hold them to your account, and they can’t meet it. 🔥 Repeat important information. HVAC work can be physically demanding; after a long, hot day, it’s easy to miss details. Be patient, repeat instructions, and don’t mind doing it! 🏠 Understand their life goals. Your company could play a big role in their future. Support their ambitions, and they’ll reward you with loyalty. We’re constantly learning to do this better, but these steps have helped us at Electric Air— is a picture of sales briefing technicians for upcoming jobs. #heatpumps #decarb #electrification #HVAC

Electric Air is thrilled to share that our heat pump and thermostat have won a Best of the Best Red Dot Design Award. Thank you BLOND for the thoughtful design.