Emergency Restoration Xperts (ERX)

Carolina weather can change in an instant! While the foothills are still fairly warm and the mountains are just above freezing temps this week, we all know that colder weather is ahead. With dropping temps, pipes can freeze and burst, leading to serious water damage. If you spot any wet areas on walls or floors, don’t wait! Addressing water issues early can prevent costly repairs down the line—and keep mold at bay. PRO TIP: Look out for signs of trouble, like no water flow, unusual odors from sinks, or frost on exposed pipes. Stay vigilant and keep your home or business protected! #frozenpipes #preventwaterdamage #restorationservices #ncweather

Sean Gist, our VP of Sales & Operations, leading by example and stepping in to help our NE Florida Team with an emergency board-up after a burglary in Jacksonville. TEAMWORK makes all the difference! From storm damage and fire emergencies to securing properties after unexpected events, our team is always ready to respond. No matter the disaster, ERX has got you covered! #damagerestoration #restorationservices #restorationexperts #nefl

When a tree fell on this North Wilkesboro home, causing major structural damage, our Contents Team stepped in right away to pack and clean the homeowner's belongings. From inventorying to careful cleaning and safe storage, we ensure your personal items are protected until your home is fully restored. Great work, team! 🙌🏼 #contentsrestoration #propertyrecovery #cleaningandrestoration

Here’s a glimpse into our recent Live Burn event in Lexington, NC. We teamed up with Southmont Fire Department and John Bull (CIFI, IAAI-CFI, IAAI-CI, IAAI-FIT, SCLA) to host an invaluable CE course for adjusters and fire investigators. These hands-on experiences are crucial, providing our insurance industry partners with practical knowledge and skills to manage fire incidents better. Huge thanks to everyone who participated and made this event both educational and impactful! #liveburn #fireservices #firerestoration #firedamagerestoration #firedamage #fireinsurance #smokedamage #smokedamagemitigation #insuranceadjuster #fireeducation

This Veterans Day, we pause to honor and thank the brave men and women who have selflessly served our country. Your courage, sacrifice, and unwavering dedication continue to shape the freedoms we hold dear. We are deeply grateful for your service, today and every day. Happy Veterans Day! 🇺🇸🙏🎖️ #veteransday #honoringheroes #thankyouveterans

Life may throw curveballs, but our team shows up ready—not just with top-notch service you can trust but with smiles, too! Huge thanks to every ERX crew member, from our office staff to the field teams, for bringing positivity and dedication to everything you do. You’re the heart of our company. Happy Friday, friends! #fridayvibes #bestteamever #teamappreciation

This beautiful home in Linville, NC, faced serious damage when Hurricane Helene tore off the roof, leaving rainwater to soak through multiple floors. Our ERX team is hard at work handling the water mitigation and restoration process, ensuring that every affected area is dried, cleaned, and fully restored. From extracting water to structural repairs, we’re here to make sure your home is brought back to its best. We are so proud to be part of the recovery and restoration process for our Western North Carolina Communities! #hurricanehelene #westernncstrong #restorationservices #waterdamage #communityfirst

Ah, the coziness of a good fire (or the joy of roasting s’mores over it)! But whether you’re enjoying a crackling fire inside or gathering around an outdoor firepit, it’s important to keep safety top of mind. Here are essential fire safety tips for fireplaces and firepits: 1️⃣ Safe Setup: Make sure your fireplace or firepit is set up on a stable, non-flammable surface and away from structures or overhanging branches. 2️⃣ Clear Surroundings: Maintain a 10-foot clearance around your firepit, free from flammable materials like dry leaves or paper. 3️⃣ Supervision is Key: Always supervise fires, and never leave children or pets unattended near open flames. 4️⃣ Proper Extinguishing: Fully extinguish fires before leaving—use water or sand to ensure the flames are completely out. 5️⃣ Chimney Maintenance: Regularly inspect and clean your chimney to avoid dangerous chimney fires. Enjoy the warmth, and stay safe this season! 🔥 #fireprevention #firesafety #firedamagerestoration #homesafety

Our hearts go out to the family affected by this unimaginable and emotional situation. After a fire was set in a suicide attempt, causing severe fire and smoke damage throughout the home, our ERX team has been working tirelessly to restore this home to its original condition. The restoration process involves securing the property, mitigating smoke damage, removing soot and odors, and completing necessary repairs. Our team is continuously trained and certified in the latest fire restoration techniques and safety protocols, ensuring we approach every project with both care and expertise. We stand with this family during their recovery, committed to bringing their home back to life. 💔 #firedamage #firerestoration #homerecovery #firedamagerestoration

We still have all the feels over the not one, but TWO amazing honors received in October: being named Charlotte’s Best Restoration Services (in 2 categories) and Charlotte's Top Workplace! This recognition truly reflects the dedication of our incredible team, strong leadership, and the amazing community we serve. We’re beyond grateful! Here’s to over a decade of service in the Charlotte region—and many more years to come! 💪 Pictured Here: Sean Gist (VP of Sales & Operations) and Casey Moss (Marketing Manager)