Exato.ai

🌟 Thank You, Mitel, for an Inspiring Event at Anantara Kalutara Resort, Sri Lanka! Three days of insightful conversations, open discussions, and strategic alignment have added immense value to our journey together. The level of transparency and trust shared among partners reaffirmed the strength of Mitel’s collaborative network, driving forward the shared vision for innovation and growth. Here’s to many more successful partnerships and shared milestones! Dr. Appuorv K Sinha Gopinath Bailur Piyush joshi Paritosh Kumar Narayan G. Simon Skellon Mark Duff Pankaj Arora Sharad Babanne, Rahul Kulkarni Sumaiya Muhammad Sameeksha Srivastava Pratik Shah🇮🇳 #BusinessPartnerships #collaboration #Enterprisecommunication ##APACMENAPartnerCongregation

#CXleaders, As per PwC's Voice of the Consumer Survey 2024, consistently delivering personalized experiences across all platforms is a game-changer for many companies. How is your #business leveraging customer-centric strategies for a competitive edge? 👇 Share your thoughts or strategies in the comments! Marc Giroux- Metro Inc. Let's Connect! Exato.ai #CustomerExperience #CX #CustomerCentric #CXaaS #AI

American Express showcases how real-time #customer feedback can drive exceptional customer service in the financial industry. By leveraging #data from their 'Experience Management Program', they connect insights across all levels of the organization, adjusting processes swiftly to meet customer needs. This agile approach is reshaping how they deliver customer experiences. At Exato.ai, we empower companies to achieve similar results with our AI-driven #CXaaS solutions. Ready to elevate your customer experience? Let’s connect! #CXaaS #CustomerExperience #Banking #CXInnovation #finance #BusinessTransformation Source: Renascence Consulting

#Polloftheweek Nobel Prize-winning economist Paul Michael Romer stated that #India’s digital revolution is different from other countries because it benefits all sections of society, not just the select few. Which area do you believe has seen the most inclusive growth? Cast your #vote and share your thoughts in the #comments! Exato.ai #LinkedinMembers #LinkedIngroups #pollforthegroup #polltime

Stay at the forefront and explore the potential of the future #tech landscape with Exato.ai's technological insights and updates!💡 Amazon Google #India #AiIndia #weeklyInsights #technews #technology #generativeai #artificialintelligence #ai #Linkedinnews #businessinnovation

Great insights from Bernard Marr recognizing #CX as the king of the coming year in his article “5 𝐁𝐢𝐠𝐠𝐞𝐬𝐭 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐫𝐞𝐧𝐝𝐬 𝐅𝐨𝐫 2025 𝐄𝐯𝐞𝐫𝐲𝐨𝐧𝐞 𝐌𝐮𝐬𝐭 𝐁𝐞 𝐑𝐞𝐚𝐝𝐲 𝐅𝐨𝐫 𝐍𝐨𝐰.” Companies prioritizing excellent customer experiences will not only meet but exceed customer expectations, will establish new benchmarks for industry excellence. As part of this evolution, leading businesses will 𝐞𝐦𝐛𝐫𝐚𝐜𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐟𝐨𝐫 𝐂𝐗 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: - Businesses will increasingly leverage 𝐀𝐈 𝐚𝐧𝐝 𝐝𝐚𝐭𝐚 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 to gain deeper insights into customer preferences and behaviors, enabling “hyper-personalization at scale,” which drives deeper engagement and lasting value. - Companies will also develop more sophisticated 𝐎𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, ensuring a seamless transition between online and offline experiences, creating a unified brand presence that resonates with customers across all touchpoints. - Companies will commit to 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬: Aligning with Marr’s vision, Exato.ai emphasizes the importance of putting customer experience at the core of business strategies. Organizations dedicated to enhancing customer interactions are well-positioned to rise above competitors in 2025. Resonating with Bernard Marr’s perspective that “organizations must evolve from merely competing on product quality and price to prioritizing the holistic customer journey” at Exato.ai, we strive to equip businesses with the tools necessary to meet their customers where they are, ensuring that each interaction feels tailored and valued.

#CXProfessionals, your expertise shapes incredible customer experiences! What’s your unique ‘CX superpower’ that drives your business's success and delivers outstanding customer outcomes? 🌟 Whether it’s designing seamless digital journeys, mastering customer journey mapping, driving omnichannel experiences, or leveraging customer feedback, we want to hear about the skills that elevate the customer experience. Join the conversation, share your expertise in the comment, and inspire others in the #CXCommunity! #CXaas #Contactcentres #CXFOEvents #CXMorningBrew #CustomerExperience #customersupport #cxleaders #customerservicemanager

Recent advancements in Artificial Intelligence are significantly shaping modern call center technology. AI-powered tools and automation solutions are enhancing agent workflows by automating call summarization and various other operations. This allows agents to dedicate more time to delivering personalized customer service. Here are five 5 key AI use cases transforming call centers! Ready to elevate your call center with AI-driven solutions? Exato.ai’s CXaaS platform is designed to optimize your customer service operations. Connect with us today to learn more! #AICX #Contactcentres #ai #CustomerExperience #conversationalai #customersupport #cxleaders #customerservicemanager

#Linkedin Members, Share how you showcase your personal brand and gain insights from others who are equally focused on growing their professional presence. Vote and inspire!

As #AI reshapes industries, #businesses are adapting their #strategies to stay competitive. This #poll explores which AI-driven focus areas are gaining the most priority. Whether it's enhancing customer support, refining data analytics, driving innovations, or fostering team collaboration, your input will highlight where companies are investing their AI efforts. Share your thoughts and join the conversation! #artificialintelligence #cio #cxo #businessgrowth #cxstrategy #CX #Contactcentres