About us

Welcome to FCM, the alternative corporate travel company. What makes us the alternative? We're built to do things differently. We give you the best of both worlds: exceptional support from industry legends plus game-changing technology designed to help you manage and optimize your program with ease.

Industry
Travel Arrangements
Company size
5,001-10,000 employees
Headquarters
New York
Type
Public Company
Specialties
Travel Management Company, Meetings, Incentives, Conferences & Events, Global travel, Travel cost containment, compliance and innovation, Travel reporting and analytics, Vendor negotiations, and Business Travel

Locations

Employees at FCM Travel USA

Updates

  • View organization page for FCM Travel USA, graphic

    12,335 followers

    The world is our stage...and yours. 💃 Explore FCM's Meetings & Events side of things; whether we’re helping you host a networking happy hour, manage an annual conference for thousands, or organize a small global team meeting, we blend expertise, technology, and knowledge to deliver a return on investment and engagement. 👇 #FCMTravel #FCMMeetingsAndEvents #MeetingsAndEvents

    Say hello to FCM Meetings & Events – where your event dreams take center stage! From boardrooms to gala dinners and product launches to unforgettable celebrations, we ensure every detail shines while keeping your budget in check. Ready to elevate your next event? Let’s make it extraordinary, with business goals and delegate needs always in focus. Explore more magic at: https://lnkd.in/eHRHAZ7N

  • View organization page for FCM Travel USA, graphic

    12,335 followers

    🌟 Karly Ash Wins 'Top Female Mentor' Award! 🌟 At last night’s GBTA WINiT Gala, hosted by the GBTA Foundation to celebrate industry leaders, Karly Ash, Head of Global Account Management, earned the prestigious ‘Top Female Mentor’ award. “Karly embodies the true essence of mentorship,” said Billy McDonough, FCM President, Americas. “Her passion and advocacy have been instrumental in fostering the next generation of women leaders.” Congratulations, Karly, on this well-deserved achievement! Read the full press release here: https://okt.to/HQlDK6 #GBTA #WINiTGala #GBTAFoundation #BusinessTravel #WomenInBusiness

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  • View organization page for FCM Travel USA, graphic

    12,335 followers

    An Australian freight and logistics company faced challenges of regional accommodation restraints, non-compliant bookings, and diminishing competitive rates with a former TMC. This led to obscuring the true visibility of program costs, and they needed to implement a solution quickly and efficiently. Discover how strategy, data, and industry connections got them to the finish line: https://okt.to/1fxRg0 #FCMTravel #CaseStudy #TMC #Consulting

  • View organization page for FCM Travel USA, graphic

    12,335 followers

    Rey Garcia, VP of AI Strategy at FCM Travel, is revolutionizing corporate travel through AI-powered automation and personalization. With over a decade of experience, Rey’s work focuses on building AI systems that enhance customer service. Spoiler alert: AI’s not all that new – and there's a lot to learn and share on its ever-evolving capabilities. 👉 Read the full article to dive deeper into Rey’s insights and the exciting future of AI here: https://okt.to/aKidRc #AI #Technology #Travel #TravelTrends #CorporateTravel #FCMExtension #FCMTravel

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  • View organization page for FCM Travel USA, graphic

    12,335 followers

    It's World Mental Health Day, and we're spotlighting how to support travelers with flight anxiety. It's important to acknowledge how anxiety manifests in everyday situations—especially when traveling. Did you know up to 40% of people experience flight anxiety, and for some, it’s much more than just "nerves"? Here are some quick tips to help travelers with flight anxiety: ✈ Opt for non-stop flights & business class: More comfort, less stress. 📢 Clear communication: Keep travelers informed to reduce uncertainty. 🤸♀️ Incorporate bleisure: Allow recovery time before and after flights. 🧠 Check-in on mental health: Use wellness reporting to track how travelers are coping. Read more about how you can support anxious travelers here: https://okt.to/kYiul3 #MentalHealth #FlightAnxiety #CorporateTravel #Wellness #TravelSupport #FCMTravel

    Tips for Supporting Travelers with Flight Anxiety

    Tips for Supporting Travelers with Flight Anxiety

    fcmtravel.com

  • View organization page for FCM Travel USA, graphic

    12,335 followers

    We have another GBTA WINiT Top 50 Winner! Congratulations to Charlene Leiss, President of Flight Centre Travel Group, The Americas, for being recognized in the ‘FollowHer: Legends and Mentors’ category, which recognizes exemplary leaders who champion women in the business travel industry. Throughout her nearly 30-year career, Charlene has been a trailblazer, driving positive change and fostering the advancement of women at all stages of their careers. Read more about her recognition in the full press release here: https://okt.to/7gCakn #Leadership #GBTA #WINiTTop50 #WomenInTravel #BusinessTravelInnovation

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  • View organization page for FCM Travel USA, graphic

    12,335 followers

    Hot off the press! 📢 FCM Travel's Chief Product Officer Sandra García Espada has been named to the prestigious GBTA WINiT Top 50 for 2024. She is recognized for her innovative work in transforming the business travel industry. 🏆 She was honored in the "Women Innovating the Way We Travel" category for her leadership and visionary product development. Read the full press release here: https://okt.to/kxupXZ #WomenInLeadership #BusinessTravel #Innovation #WINiTAwards #GBTA

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  • View organization page for FCM Travel USA, graphic

    12,335 followers

    Chief Experience Officer for Flight Centre Travel Group, The Americas, John Morhous, recently spoke at the BTN Group Tech Talk - Boston event. Here are some major takeaways from the panel called, "Retooling Tech to Support Modern Airline Retailing." ✈Adoption of NDC (New Distribution Capability) in the business travel industry has been slow, similar to the transportation industry's transition to electric vehicles. 🧳NDC is currently more prevalent in leisure travel, while TMCs (Travel Management Companies) are still adapting; despite progress in NDC integrations, historical processes remain a challenge. 👩💻Airlines are building their own tech solutions for modern retailing, with no universal API for NDC and unique approaches by each airline. 💲Continuous pricing is the only consistent element in NDC implementation; there is no standard reporting method for NDC. ✅Personalization through tailored bundles will be key, as travelers prioritize the best offer over NDC specifics. 📞Servicing will be critical, especially since 40-50% of corporate bookings change before the trip. 💢For content-driven customers, there are solutions, but complex needs will require a long-term collaborative approach, as highlighted by co-panelists. Read his full recap below👇 #BTN #BTNTechTalk #Travel #TravelTrends #NDC #TravelTech

    The business travel industry’s adoption of #NDC has been much like the transportation industry’s slow transition to electric vehicles: Some strategies have come across as an attempt to rip out all the gas stations before the charging infrastructure is ready. 🔌 As I reflect on the panel I recently joined at BTN Group Tech Talk in Boston, it’s clear that every part of the industry still has a long way to go to support modern airline retailing. Most NDC uptake today is in the leisure space, and we TMCs are the new entrants to this game. While our NDC integrations have become a lot more mature even in just the last few months, unfortunately we still have a lot of historical processes to contend with.  The shift to modern retailing means that the airlines are now building their own tech, or partnering with third parties to take commercial control. As my co-panelist Jason Kramer noted, there’s no universal API for NDC, and each airline is building a unique solution. From my perspective, the only constant seems to be the way they’re implementing continuous pricing. There’s not even a standard way to report on NDC in the industry now. So, until things become more consistent, we have to be cognizant of all the little ways to boost NDC adoption. In general, individual travelers don’t care if they are booking an NDC fare; they just want the best offer -- so #personalization will come into play in the form of tailored bundles. And since 40-50% of corporate bookings change before a trip, servicing will always be a critical component. We also must remember that a business trip involves much more than just a flight, so we have to consider the other elements. For customers looking for content as the lead driver to a buying experience, we have solutions to that end. But many customers require highly complex solutions and, as my co-panelist Rachel Pang suggested, it’s going to be a long process. We have to move together to move forward.  

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