At FCP Euro, we believe that exceptional customer satisfaction drives everything we do – from our quality European car parts with a lifetime warranty to our innovative approach to fulfillment. That's why we partnered with StreamTech Engineering and implemented a Print and Apply system to revolutionize our shipping process. This automation isn’t about reducing jobs; it’s about empowering our team. Many of our shipping and fulfillment employees have transitioned into new roles across the company, finding new ways to better the customer experience. With StreamTech’s solution, we’ve seen massive improvements in throughput, order accuracy, and transit based service selection. Automation at FCP Euro isn’t just a tool, it's a part of our commitment to growth and our long-term goal: same-day shipping to every state in the country. Here’s to a future of continued innovation, customer satisfaction, and growth, powered by teamwork and cutting-edge technology! Link to cast study here: https://lnkd.in/eAH6RZkh #FCPEuro #Automation #CustomerFirst #StreamTech #Innovation #eCommerce #EuropeanCarParts #Inc5000
📽 🏎 Watch our latest case study: FCP Euro! We sat down with William Guida to hear how fulfillment automation impacted their operation. FCP Euro's dedication to their company culture and passion for serving their customers with excellence was obvious here. They were able to elevate all of their employees to new roles and increase customer satisfaction as they move toward their goal of reaching every customer in the country in the same day! This company was so much fun to highlight, we really got a sense of their passion for cars, their people, and their customers. We look forward to continuing to work with FCP Euro as they grow and expand.