Feedtrail

Feedtrail

Hospitals and Health Care

Raleigh, NC 4,336 followers

Healthcare Experience Management Reimagined - Transform the patient journey with personalized, real time engagement.

About us

With Feedtrail's Best in KLAS platform, healthcare organizations have real-time engagement tools and in-the-moment analytics powered by AI to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 6,000 sites across 40 countries.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Raleigh, NC
Type
Privately Held
Founded
2015
Specialties
Experience Management, Patient Experience, Employee Engagement, Analytics, Real-time insights, and Surveys

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