Fivebase

With over twenty years of experience, Fivebase has established itself as a leading expert in optimizing EHRs for not-for-profit mental health organizations. We’ve helped clients with a wide range of services and have honed our skills in implementing and optimizing the billing/revenue cycle system. When set up correctly, most EHRs offer the potential for complete system automation. Fivebase specializes in: ✔️ Insurance/Guarantor Setup (contract and non-contracts) ✔️ Insurance/Guarantor templates and secondary payers ✔️ Code management, write-off codes, insurance billing codes, etc. ✔️ Claim Formats, UB04, CSM1500, 837I’s, and Ps, and custom claims ✔️ Clearinghouse integration and benefits verification 270/271 ✔️ Credentialing processes and reporting ✔️ Medicaid, County invoices, self-pay statements, and finance reporting ✔️ Billing and revenue recognition reporting and widgets ✔️ Accounting & Financial system interfacing Fivebase is your partner for revenue cycle process optimization. With a strong focus on integration and database reporting solutions, Fivebase aims to connect customers to their clients and data through innovative technology solutions. #electronichealthrecord #revenuecycle #technologyoptimization #medicaid #statereporting

A Root Cause Analysis (RCA) in healthcare is a process for identifying the essential or causal factors that underlie variation in performance, including the occurrence or possible occurrence of a sentinel event. ✔️ Event Description: Description of the event, what happened, and who was affected. ✔️ Immediate Actions Taken: What actions were taken immediately after the event was discovered? ✔️ Timeline of Events: A timeline leading up to the problem. ✔️ Findings: Detailed findings of the investigation. ✔️ Root Causes: The identified root causes of the event. Why did this happen? ✔️ Corrective Actions: What actions will be taken to prevent the event from happening again? ✔️ Follow-Up: How effective are the corrective actions? The goal of a Root Cause Analysis is to identify the underlying cause of a problem. This is crucial in preventing the issue from recurring in the future and is a vital tool in healthcare for improving patient safety. A software system for Root Cause Analysis (RCA) should include several essential functions to effectively identify and address the underlying causes of issues. Here are some essential features: 💡 Data Collection and Integration 💡 Visualization Tools 💡 Collaboration Features 💡 Incident Tracking 💡 Reporting and Documentation 💡 Action Plan Management 💡 Root Cause Identification Techniques 💡 User Training and Support 💡 Compliance and Audit Trails Fivebase is your partner for clinical process optimization. With a strong focus on integration and database reporting solutions, Fivebase aims to connect customers to their clients and data through innovative technology solutions. #RootCauseAnalysis #BehavioralHealthEHR #MentalHealthTech #DigitalHealthRecords #BehavioralHealthIT #EHRIntegration #CuresAct #EHRinteroperability Joint Commission - patient-safety 2024 Report

"Are You Prepared for Your Electronic Health Record Upgrade?" Upgrading to a new version of an EHR (Electronic Health Record) software application is a significant task that requires careful planning and execution. Here are some best practices that Fivebase employs to ensure a smooth transition: ✔️ Understand Benefits: The organization must complete all due diligence on the upgrade and its benefits for clinical, revenue cycle, frontline, quality, and administrative leadership. This will give all team members an elevator pitch of the system's top “X” improvements. ✔️ Define and Prioritize Goals: Clear leadership and governance are crucial to aligning the upgrade with your organization's strategic goals. Defining the exact future state will keep the team focused on the end goal, ensuring a successful upgrade aligned with the organization's strategic direction. ✔️ Understand Current System: Document your current EHR workflows and core reports. You want to make sure you can discuss and review any updates that will be happening and let the team know the benefits of moving forward. This understanding will prepare you for the changes and make you feel more comfortable and knowledgeable about the process. ✔️ Review Project Plans: Your EHR vendor will provide a project plan for every implementation. Your team must thoroughly understand all timelines and their interconnections, especially if other projects are running in parallel. This understanding will ensure smooth coordination and successful implementation. ✔️ Review Upgrade Team: Software vendors constantly add and train new staff. This is core for any company. The main thing to focus on is coordination and training. You must have senior staff on the team to help and direct any upgrade. It’s okay to ask what type of experience people have regarding your upgrade. By following these best practices, you can minimize disruptions and maximize the benefits of your electronic health record system. The goal is to reduce electronic health record frustration and maximize quality time with clients. Fivebase is your partner for clinical process optimization. With a strong focus on integration and database reporting solutions, Fivebase aims to connect customers to their clients and data through innovative technology solutions. Let's connect today! #BehavioralHealthEHR #MentalHealthTech #DigitalHealthRecords #BehavioralHealthIT #EHRIntegration #CuresAct #EHRinteroperability

FIVEBASE EXTENSIONS Electronic Health Records are great for capturing data, but some need help connecting with clients when they are outside of their four walls. The Fivebase electronic signature framework allows clients, guardians, or outside providers to sign and download confidential client documentation anywhere on any approved device. Our signature tracking platform replaces solutions, such as DocuSign, and allows signature requests to be transmitted directly from the EHR via text/SMS or email. The client is provided a link within the message that guides them to the document requiring a signature. Once processed, the document is returned to the EHR/client's chart without staff intervention.   E-Signature Framework Automation Improvements: ✔️ Speed: Enhance efficiency by accelerating the signing process and reducing turnaround times. ✔️ Security: Safeguard your documents with encrypted signatures to maintain their integrity. ✔️ Compliance: Adhere to legal and regulatory standards with electronic signatures. ✔️ Real-Time Updates: Receive notifications when documents are opened, signed, or modified. ✔️ Audit Trails: Comprehensive record of all document interactions to ensure accountability. ✔️ Automated Reminders: Set automatic email reminders to prompt timely actions. ✔️ Search and Filter: Find documents by status, date, or other criteria. ✔️ Flexibility: The ability to add as many documents as necessary. ✔️ Expansion: The ability to expand the core functionality with more patient portal functionality like assessments, appointment reminders, request refills, demographic updates, and bill payments. E-Signature Framework Core Functionality: ✔️ Secure integration with your EHR. ✔️ The ability to create and share the required paperwork and consent via the portal for the client to complete and electronically sign. ✔️ The ability for the client to “download” signed documents. ✔️ The ability to sign all documents, meaning consent or treatment plans. ✔️ Signed treatment plans via the portal pushed back to your EHR. Fivebase comprises a team of electronic health record experts. Founded in 2009 by Michael Petrie, the team spent years crafting web-based solutions to address many tasks, including medical billing, accounting, client management, database management, analytics and reporting, system integration and interoperability, and electronic health/medical charting. Let's connect today and start connecting care! #webservices #interoperability #ccbhc #esignatures #ehrextensions #ehroptimization

See you next week in Chicago! Fivebase - your partner for connected care

IS YOUR LEGACY PATIENT INFORMATION EASILY ACCESSIBLE? Electronic Health Records contain thousands if not millions, of client document snapshots that must be accessible for seven to ten years in most states. The challenge is maintaining access to those files as the product nears its end of life. Fivebase works with various provider types, including County and State Agencies that require these services. Fivebase has designed a process for extracting documents and metadata into a searchable archive. The archive is accessible via the Fivebase provided web application using any browser. If you want to manage better and deliver seamless access to legacy patient/client data, let’s connect and review your document retention strategies. #calmhsa #floridabha #omhnygov #txcouncil #vacsb #rcpa #openminds #mhca #cbha #dbhddgeorgia

🚨 We’re Hiring a Director of Quality Management! 🚨 Operation PAR is looking for a dedicated and experienced leader to join our team as Director of Quality Management. If you have a passion for ensuring the highest standards in care and service delivery within the substance use and mental health fields, this could be the perfect role for you! As QM Director, you’ll play a crucial role in advancing the quality of our programs, impacting lives across the west coast of Florida. 🌟 If you're ready to make a meaningful difference, apply today! 🔗 Check out the job listing in the post below! #Hiring #QualityImprovement #SubstanceUseTreatment #MentalHealthCare #JoinOurTeam #OperationPAR #CommunityImpact #CareerOpportunity

The 21st Century Cures Act mandates standardized APIs to enhance interoperability and patient/client/guardian access to health information. Here are some key standardized APIs required by the Cures Act: ⚠ HL7® Fast Healthcare Interoperability Resources (FHIR®): This is the foundational standard for APIs under the Cures Act. FHIR APIs enable secure access to client health information and support single-client and population-level data services. ⚠ US Core Data for Interoperability (USCDI): This standard defines a set of data classes and elements essential for nationwide, interoperable health information exchange. The USCDI is required for the standardized API for client and population services. ⚠ SMART on FHIR: This framework leverages FHIR standards to enable third-party applications to integrate with EHR systems securely. It allows the client to use apps to access their health data and share it with providers. ⚠ OAuth 2.0: This authorization standard allows third-party applications to access user data without exposing user credentials. It is commonly used with FHIR APIs to ensure secure data access. These APIs and standards are designed to facilitate seamless data exchange, improve patient/client/guardian access to health information, and enhance overall interoperability in the healthcare system. Would you like more detailed information on any of these APIs or how they are implemented? Let's connect today. Fivebase is a dynamic software consulting and development company. We offer various services, including web and portal design, custom web/mobile applications, and commercial software configuration. With a strong focus on integration and database reporting solutions, Fivebase aims to connect customers to their clients and data through innovative technology solutions.

A big thank you to Jodie Klus, Gaudenzia's Division Director of Outpatient Services, for highlighting the importance of seeking help and resources available for those struggling with substance use disorder and mental health challenges. And thank you NAMI of Erie County for presenting a great podcast on such an important subject!

Tracking electronic signatures is not just about compliance; it’s about enhancing the overall efficiency of healthcare service delivery. Here’s why tracking is essential: 🌞 Ensuring Timely Reimbursements 🌞 Enhancing Data Security 🌞 Improving Client Care 🌞 Facilitating Legal Adherence 🌞 Enhancing Workflow Efficiency Tracking e-signatures integrates seamlessly with electronic health records (EHR) systems, improving workflow efficiency. Automated reminders for pending signatures and real-time tracking ensure no document is overlooked, enhancing overall operational efficiency. Fivebase offers various services, including custom web/mobile applications, EHR software configuration, and automation. With a strong focus on integration and database reporting solutions, Fivebase aims to connect customers to their clients and data through innovative technology solutions.