Foqal

🥓Sysdig's Secret to World-Class Customer Support: Slack Integration!🥓 Join us Nov 6 at 10:00AM PDT for an eye-opening webinar. Learn how Sysdig revolutionized its customer support, creating a world-class operation by seamlessly integrating Slack into their processes with Anthony Field, Director of Service Operations at Sysdig REGISTER NOW: https://hubs.li/Q02SpJ6f0 Discover: 🥓 How Slack integration elevated Sysdig's support to exceptional levels 🥓 Strategies for automating and streamlining customer interactions 🥓 Techniques for rapid issue resolution in complex environments 🥓 The power of connecting Slack, Salesforce, and other tools Ideal for: ✅ Customer Support Leaders ✅ IT and Operations Managers ✅ SaaS Professionals ✅ Customer Success Managers Don't miss this chance to transform your support into a competitive advantage! REGISTER NOW: https://hubs.li/Q02SpJ6f0

💻 Is Slack Transforming Your IT Operations? Discover the benefits and challenges of relying on Slack for IT support in our latest blog! Explore how Slack helps: Centralize communication 🗣️ Automate workflows ⚙️ Integrate ticketing systems 📝 But beware of potential pitfalls like shadow IT and communication overload! Learn best practices to ensure success. 👉 Read the full blog now! https://hubs.li/Q02Wc-qn0

Looking to elevate your #CustomerSupport in today's fast-paced digital world? Join us on November 6, 2024, at 10:00 AM PST for an exclusive webinar featuring Anthony Field, Director of Service Operations at Sysdig, and Vlad Shlosberg, CEO of Foqal. Learn how Sysdig transformed their support by integrating #Slack channels with #Salesforce, creating a seamless, automated system that delivers exceptional customer experiences. 🔑 Key Takeaways: ● Overcome enterprise support challenges ● Automate ticketing and streamline operations ● Rapid issue resolution in distributed environments Register now to revolutionize your customer support! https://hubs.li/Q02Wd4z80

Foqal booth @TSIA #Envision super busy. Come catch the wave of efficient, high touch #CustomerSupport in #Slack and #MicrosoftTeams, find us in Startup Alley K3

Learn how to build your own Slack app! Join the San Francisco Slack User Community for our Q4 event on Nov 19, 5:00–7:00 PM in downtown SF 🔗 Whether you’re a developer, product manager, or founder, this is your chance to learn from top experts about designing, scaling, and integrating Slack apps. Plus, you'll get exclusive insights from panelists like Vlad Shlosberg (Foqal, @Stephen Cook (Tightknit, and Serge Gusev (Approveit | Techstars '23), moderated by @Gillian Bruce from Slack 🎯 Don’t miss the networking, discussions, and actionable strategies! Signup here: https://hubs.li/Q02VLnCm0

Is your team using Slack or Microsoft Teams for #CustomerSupport but struggling to measure performance? 📊 Don’t let valuable insights slip away! Tracking key metrics like response times, ticket volumes, and CSAT in #Slack & #MicrosoftTeams can elevate your support game. 💪 Learn how integrating the right analytics tools can boost your team's efficiency, improve customer satisfaction, and streamline your workflows. Check out our latest blog: "Using Analytics in Slack & Teams to Improve Customer Support Performance" and start optimizing your support process today! https://hubs.li/Q02VLcYD0

Streamline #Slack-powered #IT #HR & #CustomerSupport with Foqal's AI helpdesk agent. Boost efficiency & user experience. Try free: https://hubs.li/Q02VLbW00

🚨 Overwhelmed by support tickets but lacking the resources for more staff? Automating your customer support workflows in #Slack & #MicrosoftTeams could be the solution you need! From automatic ticket creation to smart routing and real-time updates, workflows can free up your team to focus on the toughest issues while routine tasks get handled automatically. 💡 👉 Learn how to boost efficiency, speed up response times, and deliver consistent #CustomerSupport without adding headcount. Check out our latest blog: "Leveraging Slack & Microsoft Teams Workflows for Customer Support Automation" https://hubs.li/Q02VLnb80

#TSIAWorld #Envision guess the meaning of our rebus and win a Starbucks card @ the Foqal booth Startup Alley #K3 Find Vlad Shlosberg or Michael Linton to discover how to scale #CustomerSupport in Slack or MS Teams!

Looking to elevate your #CustomerSupport in today's fast-paced digital world? Join us on November 6, 2024, at 10:00 AM PST for an exclusive webinar featuring Anthony Field, Director of Service Operations at Sysdig, and Vlad Shlosberg, CEO of Foqal. Learn how Sysdig transformed their support by integrating #Slack channels with #Salesforce, creating a seamless, automated system that delivers exceptional customer experiences. 🔑 Key Takeaways: ● Overcome enterprise support challenges ● Automate ticketing and streamline operations ● Rapid issue resolution in distributed environments Register now to revolutionize your customer support! https://hubs.li/Q02Vw0Fh0