Forbes Travel Guide Learning & Development

When thinking about guest comfort and convenience, we should consider how we can make the guest feel taken care of. A welcome amenity demonstrates that the hotel team is excited for guests to be here while also making them feel comfortable in their room and throughout their stay. Welcome amenities could be a range of different gifts, including a fruit plate, a reusable water bottle, a beverage that is special to your hotel or even a lovely display of afternoon treats, like this one presented by Paradox Hotel Vancouver. The Forbes Travel Guide Recommended hotel offered a delightful welcome to its guests and allowed them to feel the comforts of home away from home. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

The St. Regis Astana redefines the essence of luxury with its bespoke service, elegant design and attention to detail. Nestled along the tranquil banks of the Ishim River, the hotel seamlessly incorporates local history and culture into every aspect, from the stunning architecture and interior design to the genuine Kazakh hospitality embodied by the staff. This harmonious combination gives guests an unforgettable experience. "At The St. Regis Astana, luxury transcends opulence; it is about creating an intimate and unforgettable experience that reflects the rich cultural heritage of Kazakhstan,” said Ekaterina Sowa, interim general manager. “We blend timeless elegance with local traditions, ensuring that every guest is not only enveloped in comfort but also immersed in the authentic spirit of our city and Kazakhstan. True luxury, for us, is about personalized service and a deep connection to the distinctive history and culture that define both the St. Regis brand and Kazakhstan." #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

Serviceware should be of excellent quality and cohesive in appearance. At Forbes Travel Guide Five-Star The Ritz-Carlton, Grand Cayman, the attention to serviceware detail at Seven is notable. Guests can select their choice of knife when dining at the Caribbean-influenced steakhouse that features Niman Ranch all-natural beef. Make sure to check out its wine list and save room for dessert. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

Imagine getting back to your room after a long day of work, finally being able to take a bath and pamper yourself in your luxurious marble bathroom. At The Berkeley in London, you can add to the experience with your very own in-room spa treatment, as the Forbes Travel Guide Five-Star hotel’s minibars are filled with energizing 111SKIN eye masks. You need to just pop them on, order in-room dining and you are all set for that well-deserved self-care evening. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

Forbes Travel Guide revealed its first Verified Air Travel Awards to celebrate the finest airline and airport experiences. See who soared to the top in categories like Best Airlines, Best In-Flight Cocktail Lounge, Best Airport Wellness Experience and Best Airport Lounges: https://lnkd.in/gCHSa774 #ForbesTravelGuide #VerifiedAirTravelAwards #LuxuryTravel #TravelIndustry

Surrenne, the new members-only concept of The Berkeley and The Emory in London, goes beyond a regular spa. Sitting at the intersection of modern innovation and timeless wonder, Surrenne curates a transformative journey for all the senses, setting a new paradigm for wellbeing. Along with the various body and facial treatments, Surrenne offers health services such as hyperbaric oxygen therapy, which treats wounds and other medical conditions by supplying you with 100% oxygen inside a special chamber. It heals damaged tissue by helping your body grow new skin, blood vessels and connective tissue. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

When it comes to in-room dining service, it is crucial that frozen items are firm at the time of consumption. FIVE LUXE JBR in Dubai accepted the challenge and came up with a creative way of presenting its highly requested ice cream scoops. The block of ice keeps the ice cream at the desired temperature for around 20 to 30 minutes, depending on the room temperature. The unique presentation also serves as another reason to post that Instagram moment. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

Our team enjoyed working with Visit Los Cabos to bring training to hospitality workers all over the region. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters

I brought some photo highlights from the Forbes Travel Guide Learning & Development training in St. Regis Hotels & Resorts in Kuwait. Thanks to the committed Hosts under the leadership of Mr. Fahed Abushaar, Mr. Mazen Mhanna and Ms. Icy De Jesus we had exciting and inspiring training days with many valuable takeaways for myself as well. ✨ Talented photographer 📸 : Jinanjalee Attygalle Forbes Travel Guide

A coaster is more than simply something upon which to place your beverage. It is another way to add a small touch of luxury. The coaster needs to not only hold up to the heat or condensation of a drink, it should be distinctive in design and serve as way for the guest to remember where in the world they are. Forbes Travel Guide Five-Star The Ranch at Rock Creek in Montana uses its identity of a luxury working dude ranch and incorporates animal print with leather work in its coaster design. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters