Frontline Performance Group

🎉 Hear It Straight from the Winners! 🎉 Marco Pedna, General Manager at Baia Di Chia Resort, Sardinia, Curio Collection by Hilton won the award for ‘Top Incremental Revenue Performance 2024 - EU.’ Here he shares how our partnership has driven impressive incremental revenue growth.   “We've been working with FPG for the last three years. It's been a great experience for the team. We've got incremental revenue growth, especially on rooms revenue but also on other areas such as spa - that has really helped our performance!”  Discover the strategies behind their success and see how impactful our collaboration has been in achieving their goals. Want to see similar results? 📈  👉 Explore more at: www.frontlinepg.com  📧 Contact us at: discover@frontlinepg.com Don’t forget to share this success story! #RevenueGrowth #Hospitality #FPGSuccess #IncrementalRevenue #Hilton #BaiaDiChiaResort #Testimonial #GrowthStory Hilton #CustomerFeedback #CustomerSuccess

FPG was thrilled to sponsor and attend the Hilton 2024 EMEA Leadership and Commercial Conference (ELCC) in Dubai last week, as well as host our very first Awards Ceremony!! 🏆 The ceremony recognized two of our top-performing Hilton client hotels and their teams— DoubleTree by Hilton Doha - Old Town (MEA region) and Baia di Chia Resort Sardinia, Curio Collection by Hilton (EU region)—for their impressive incremental revenue growth and frontline excellence. We could not be more thankful for the opportunity to network with top minds and share the impressive benefits our program brings with leaders and change-makers in the field. Thank you to everyone who stopped by our booth and connected with us at the event! Did you know that multiple Hilton properties globally use FPG to generate over $125 million in incremental revenue per annum? Our partnership has driven an average 2.5% RevPAR uplift, with some properties achieving as much as 8%. The top 25% performing properties achieve over 5% RevPAR impact with our performance management app, IN-Gauge. Ready to be part of our next awards ceremony and see significant revenue growth and guest service success through FPG? Email us at discover@frontlinepg.com or book a demo at www.frontlinepg.com Paul McLoughlin Nick Harwood Stephen Levins #FPG #Hilton #Hospitality #RevenueManagement #CustomerSatisfaction #FPGevents #hotelawardceremony #revenuegrowth

🌟 A Big Thank You to the Hilton Corporate Front Desk Team at last week's Hilton EMEA Leadership Conference! 🌟 With multiple Hilton properties worldwide and $125 million+ in incremental revenue generated through our front desk programs, none of this would be possible without the incredible collaboration and belief from the Hilton Corporate Front Desk team. We want to express our heartfelt appreciation to Jimmy Santostefano Francouis Kroukamp and Marielle den Hertog for their unwavering support and trust in driving FPG and our IN-Gauge technology across multiple regions. Your dedication has played a key role in our success! Kudos to you all! 🙌 Let’s keep this momentum going and continue driving growth together! 🚀 #Hilton #FrontDesk #Partnership #RevenueGrowth #TeamAppreciation #TogetherWeGrow #FPG #FPGevents #HiltonEMEA #OurTeamOurTime #HiltonForTheStay

🌟CONGRATULATIONS! 🌟 We are delighted to announce Marco Pedna and the entire team at Baia di Chia Resort Sardinia, Curio Collection by Hilton as the Winner of the FPG Golden Circle Award for Top Incremental Revenue Performance 2024 – EU region! 🏆🎉 With a remarkable 4.7% IDR YTD, the property has demonstrated consistent success in driving ancillary revenue growth across the EU region. Their dedication to excellence has set a high benchmark! A special thanks to Nicola Lickfold, VP Commercial Director Europe, for her continuous support and trust in FPG, helping drive growth across Hilton properties in the EU region. 🙌 Want to achieve similar results and be next year’s winner? 🌟 Discover how we can help your property unlock its full revenue potential! 👉 Explore more at: www.frontlinepg.com 📧 Contact us at: discover@frontlinepg.com #Hospitality #RevenueGrowth #FPGGoldenCircle #Hilton #HotelAwards #RevenuePerformance #HiltonEMEA #OurTeamOurTime #HiltonForTheStay

🌟 EXCITING NEWS! 🌟 We are thrilled to announce DoubleTree by Hilton Doha - Old Town as the Winner of the Inaugural FPG Golden Circle Award for Top Incremental Revenue Performance 2024 – MEA region! 🏆🎉 With an impressive 7.1% IDR YTD, this recognition goes to Mahmoud Hegazy and the incredible team for their outstanding achievement! 👏 Their dedication to driving revenue growth is nothing short of phenomenal. The award was proudly presented by our President, Paul McLoughlin, at the Hilton 2024 EMEA Leadership & Commercial Conference last week! Want your property to be next? 🌟 Discover how we can help you achieve similar results and set your sights on the 2025 award! 👉 Explore more at: www.frontlinepg.com 📧 Reach out to us at: discover@frontlinepg.com #Hospitality #RevenueGrowth #FPGGoldenCircle #Hilton #HotelAwards #RevenuePerformance #HiltonEMEA #OurTeamOurTime #HiltonForTheStay

Every interaction matters—especially the first one 🛎 FPG equips front desk teams with the tools to engage guests through personalized, impactful dialogue that transforms their stay, from the moment they check-in to when they leave for their room. Present thoughtful opportunities to your guests ➡ Generate additional revenue ➡ Build long-time loyalty. Ready to find out how? Book a Demo with us at https://lnkd.in/eHqDuA7T or Contact Us at discover@frontlinepg.com #Hospitality #frontdesk #service #upselling #boostrevenue #enhanceguestsatisfaction #guestdialogue #FPG

We love receiving a testimonial from a valued customer in the Americas! 🌟 Our partnership with hotels is nothing without FPG's dedicated Customer Success Teams who provide top-tier support to our clients. Equipped with our performance management, app, IN-Gauge, front desk management and staff are empowered to succeed from every angle! Ready to see what impact you can make on your front desk performance through FPG? Visit us at www.frontlinepg.com or Connect with us at discover@frontlinepg.com #testimonial #FPGtestimonial #hospitality #frontdeskservice #boostrevenue #enhanceguestexperience #customersuccess #upselling #FPG

Engagement, Practice, Teamwork, and Commitment 🚀 💪 — These are just a few of the strategies our luxury hotel partner in Thailand used to achieve ฿10 Million in year-to-date revenue, boasting a remarkable 6.09% room upsell conversion, the highest in the country! At FPG, we have the blueprint to enable hotels to boost their revenue and enhance guest service at the front desk. Don't miss out! Partner with us for your own Success Story! Request A Demo ➡ https://lnkd.in/eHqDuA7T or Contact Us at discover@frontlinepg.com #successstory #hospitality #thailand #frontdeskservice #frontdesksales #hospitalitysuccessstory #boostrevenue #enhanceguestservice #luxuryhotel #luxuryhotelThailand #FPG

📣 Exciting News! Our team members, Nick Harwood and Chris Paton will be attending the Independent Hotel Show London at Olympia London on 15-16 October 2024! 🏨 ✨ Looking to unlock new revenue streams and optimize guest experiences? We would love to meet and discuss how FPG can elevate your hotel’s performance. Don’t miss the chance to connect with us! 🚀 #IHS24 #IndependentHotelShow #Hoteliers #HospitalityEvent #LondonEvents #HotelIndustry #Networking #Innovation

FPG's presence at the Singapore Hotel Association (SHA) Hospitality Exchange this week was nothing short of insightful. This event at Hilton Singapore Orchard brought together 300 industry leaders, exhibitors, and pioneering speakers to discuss the future of tech and sustainability in enhancing guest experience, operations, and wellness in the Singapore hospitality market. Thank you Dhiraj Tulsiani and Benjamin Seelos for attending and being part of the conversation! #FPG #GlobalEvents #Hospitality #HospitalityTech #HospitalityFuture #EnhanceGuestExperience #SHAHEX