Fundamento

Fundamento

Software Development

San Francisco, CA 29,249 followers

AI voice bot for financial contact centers

About us

Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and are working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost. Our clients benefit from: - Up to 60% cost reduction in just 12 months - Unprecedented improvement in sales funnel optimization - Remarkable decrease in AHT ⁠- Unwavering focus on CSAT and CX How? Our virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Our system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn. Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle: - Customer service - Lead qualification - Funnel management - Collections - Data Validation

Website
https://fundamento.ai
Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, CA
Type
Privately Held
Founded
2020
Specialties
AI, contact centre automation, customer experience, Machine Learning, conversational intelligence, generative ai, voice bot, and ai voice bot

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Funding

Fundamento 3 total rounds

Last Round

Seed
See more info on crunchbase