The Garam Group’s cover photo
The Garam Group

The Garam Group

Information Technology & Services

East Syracuse, New York 775 followers

We "Make IT Happen" for Central New York businesses through IT Support & VoIP Phone Solutions.

About us

The Garam Group is an Information Technology managed services firm providing IT support and phone solutions. We've earned an unmatched reputation for quality, integrity, and client service. We provide technology consulting and support for cloud solutions, data backups, disaster recovery, Microsoft Office 365, Security and Compliance, HIPAA Compliance, server, and workstation monitoring and help desk support. We provide a cloud hosted VoIP phone system that improves your business communications. We are passionate about providing our clients with the highest level of customer service! If you are interested in network assessment, please reach out to us!

Industry
Information Technology & Services
Company size
11-50 employees
Headquarters
East Syracuse, New York
Type
Privately Held
Founded
2002
Specialties
Managed Technology, Strategic Services, Project Managment, IT Consulting, Cloud Solutions, Security Assessments, HIPAA Compliance Consulting, Customer Service, Customer Support, cloud voice, VoIP, and Hosted PBX

Locations

Employees at The Garam Group

Updates

  • There are plenty of myths floating around about managed IT service providers. Trust us, we’ve heard them all. 🧐 So, today, we’re here to bust some of the most common MSP myths and set the record straight.  𝗠𝘆𝘁𝗵 #𝟭: 𝗠𝗦𝗣𝘀 𝗔𝗿𝗲 𝗢𝗻𝗹𝘆 𝗳𝗼𝗿 𝗕𝗶𝗴 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀. ✅ 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵: Small businesses benefit just as much—if not more—from MSPs. Outsourcing IT support allows smaller teams to stay secure, compliant, and competitive without breaking the bank. 𝗠𝘆𝘁𝗵 #𝟮: 𝗠𝗦𝗣𝘀 𝗝𝘂𝘀𝘁 𝗙𝗶𝘅 𝗧𝗵𝗶𝗻𝗴𝘀 𝗪𝗵𝗲𝗻 𝗧𝗵𝗲𝘆 𝗕𝗿𝗲𝗮𝗸. ✅ 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵: Modern MSPs are proactive, not reactive. They monitor, maintain, and prevent IT issues before they disrupt your business. Think of it like regular health checkups for your technology.  𝗠𝘆𝘁𝗵 #𝟯: 𝗠𝗦𝗣𝘀 𝗧𝗮𝗸𝗲 𝗔𝘄𝗮𝘆 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 𝗳𝗿𝗼𝗺 𝗬𝗼𝘂𝗿 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗧𝗲𝗮𝗺. ✅ 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵: A good MSP works as an extension of your team, not a replacement. They provide expertise, tools, and support while allowing your business to maintain control over IT decisions. 𝗠𝘆𝘁𝗵 #𝟰: 𝗠𝗦𝗣𝘀 𝗔𝗿𝗲 𝗧𝗼𝗼 𝗘𝘅𝗽𝗲𝗻𝘀𝗶𝘃𝗲. ✅ 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵: In reality, MSPs often save businesses money by reducing downtime, improving efficiency, and preventing costly cyber incidents. With predictable pricing models, you get enterprise-level support at a fraction of the cost. 𝗠𝘆𝘁𝗵 #𝟱: 𝗔𝗹𝗹 𝗠𝗦𝗣𝘀 𝗔𝗿𝗲 𝘁𝗵𝗲 𝗦𝗮𝗺𝗲. ✅ 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵: Not all MSPs offer the same level of service, expertise, or industry focus. A great MSP will tailor solutions to your business needs and provide strategic guidance—so choose wisely! #MSP #Cybersecurity #ITSupport

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  • Spring cleaning isn’t just for your home—it’s for your digital life, too. 🧹💻 Just like physical clutter, digital mess can slow you down, create risks, and make everyday tasks harder than they need to be.   If your business hasn’t done a digital cleaning in a while, now’s the time to refresh and reorganize. Here’s where to start: ☑️ 𝗖𝗹𝗲𝗮𝗿 𝗢𝘂𝘁 𝗢𝗹𝗱 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 – Unused accounts are prime targets for cybercriminals. Close them down and tighten up access permissions. ☑️ 𝗨𝗽𝗱𝗮𝘁𝗲 𝗣𝗮𝘀𝘀𝘄𝗼𝗿𝗱𝘀 & 𝗘𝗻𝗮𝗯𝗹𝗲 𝗠𝗙𝗔 – Strengthen your defenses with strong passwords and multi-factor authentication (MFA). ☑️ 𝗗𝗲𝗰𝗹𝘂𝘁𝘁𝗲𝗿 𝗙𝗶𝗹𝗲𝘀 & 𝗘𝗺𝗮𝗶𝗹𝘀 – Archive or delete unnecessary files, clear old emails, and organize cloud storage. ☑️ 𝗥𝗲𝘃𝗶𝗲𝘄 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 & 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻𝘀 – Still paying for tools you don’t use? Cut the excess and streamline your tech stack. ☑️ 𝗨𝗽𝗱𝗮𝘁𝗲 & 𝗣𝗮𝘁𝗰𝗵 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 – Stay protected by keeping systems, apps, and plugins up to date. What’s on your digital spring cleaning checklist? #Cybersecurity #DigitalSpringCleaning #TechTips

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  • 𝗖𝗹𝗲𝗮𝗿 𝗬𝗼𝘂𝗿 𝗕𝗿𝗼𝘄𝘀𝗲𝗿 𝗖𝗮𝗰𝗵𝗲: Speed up your browser by regularly clearing cached data, cookies, and browsing history to improve performance and protect your privacy.

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  • 𝗨𝗽𝗱𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Keep your operating system, browsers, and applications up-to-date with the latest security patches and feature updates to enhance performance and protect against vulnerabilities.

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  • 𝗗𝗼𝗻’𝘁 𝗳𝗼𝗿𝗴𝗲𝘁—D𝗮𝘆𝗹𝗶𝗴𝗵𝘁 𝗦𝗮𝘃𝗶𝗻𝗴 𝗧𝗶𝗺𝗲 𝗶𝘀 𝘁𝗵𝗶𝘀 𝗦𝘂𝗻𝗱𝗮𝘆, 𝗠𝗮𝗿𝗰𝗵 𝟵𝘁𝗵! ⏰ Yes, we lose an hour of sleep (ouch 😴), but we gain 𝗹𝗼𝗻𝗴𝗲𝗿, 𝗯𝗿𝗶𝗴𝗵𝘁𝗲𝗿 𝗲𝘃𝗲𝗻𝗶𝗻𝗴𝘀 to enjoy! 🌞 Whether that means extra time outside, a refreshed routine, or just soaking up the sunlight, try to make the most of the shift. How do you handle the time change? Do you have any tips for adjusting smoothly? Drop them in the comments! #SpringForward #DaylightSavings #MoreSunlight

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  • Tech conversations tend to spotlight big-name companies and male CEOs. But let’s set the record straight—women have been shaping the tech industry for decades. 👩💻 With Women’s History Month in full swing, let’s shine a light on some of the trailblazers who changed the game: 💡 𝗔𝗱𝗮 𝗟𝗼𝘃𝗲𝗹𝗮𝗰𝗲 – Often referred to as the first computer programmer, she wrote an algorithm for Charles Babbage’s Analytical Engine back in the 1800s. 💡 𝗚𝗿𝗮𝗰𝗲 𝗛𝗼𝗽𝗽𝗲𝗿 – A pioneer in computer science, she helped develop early programming languages and coined the term “debugging” (after literally removing a moth from a computer!). 💡 𝗛𝗲𝗱𝘆 𝗟𝗮𝗺𝗮𝗿𝗿 – More than just a Hollywood icon, she co-invented frequency-hopping technology, the foundation of today’s Wi-Fi, GPS, and Bluetooth. 💡 𝗥𝗮𝗱𝗶𝗮 𝗣𝗲𝗿𝗹𝗺𝗮𝗻 – Known as the “Mother of the Internet,” she developed the Spanning Tree Protocol (STP), which made modern networking possible. Women have 𝗮𝗹𝘄𝗮𝘆𝘀 been at the forefront of innovation, yet they still make up just 28% of the STEM workforce today. It’s time to change that. Let’s celebrate the past, uplift the present, and build a more inclusive future in tech. Who are the women in tech that inspire you? Drop their names below! ⬇️ #WomenInTech #WomensHistoryMonth #STEM

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  • Tax season is a prime time for cybercriminals. 📆💻 With sensitive financial data in play, hackers ramp up phishing scams, tax-related fraud, and ransomware attacks—putting businesses and individuals at serious risk. Here’s what every business owner and taxpayer needs to know: 𝗖𝗼𝗺𝗺𝗼𝗻 𝗖𝘆𝗯𝗲𝗿 𝗧𝗵𝗿𝗲𝗮𝘁𝘀 𝗗𝘂𝗿𝗶𝗻𝗴 𝗧𝗮𝘅 𝗦𝗲𝗮𝘀𝗼𝗻 🔹 𝗧𝗮𝘅-𝗧𝗵𝗲𝗺𝗲𝗱 𝗣𝗵𝗶𝘀𝗵𝗶𝗻𝗴 𝗘𝗺𝗮𝗶𝗹𝘀: Fake IRS notices with urgent subject lines like “Immediate Action Required” or “Tax Refund Suspended” trick victims into clicking malicious links. 🔹 𝗙𝗮𝗸𝗲 𝗧𝗮𝘅 𝗣𝗿𝗲𝗽 𝗣𝗼𝗿𝘁𝗮𝗹𝘀: Cybercriminals create convincing but fraudulent websites to steal sensitive data. 🔹 𝗠𝗮𝗹𝘄𝗮𝗿𝗲 & 𝗥𝗮𝗻𝘀𝗼𝗺𝘄𝗮𝗿𝗲: Hackers use tax documents as bait to infect systems and demand payment. 🔹 𝗪-𝟮 𝗦𝗰𝗮𝗺𝘀: Using CEO fraud tactics, attackers impersonate executives via email to trick HR into handing over W-2s. 𝗛𝗼𝘄 𝘁𝗼 𝗦𝘁𝗮𝘆 𝗦𝗲𝗰𝘂𝗿𝗲 ✔️ 𝗩𝗲𝗿𝗶𝗳𝘆 𝗜𝗥𝗦 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: The IRS never initiates contact via email, text, or social media. ✔️ 𝗨𝘀𝗲 𝗦𝘁𝗿𝗼𝗻𝗴 𝗔𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Enable MFA on tax software and financial accounts. ✔️ 𝗪𝗮𝘁𝗰𝗵 𝗳𝗼𝗿 𝗥𝗲𝗱 𝗙𝗹𝗮𝗴𝘀: Misspellings, urgent requests, and suspicious links are warning signs. ✔️ 𝗙𝗶𝗹𝗲 𝗘𝗮𝗿𝗹𝘆: The sooner you file, the less chance a scammer has to submit a fraudulent return in your name. ✔️ 𝗘𝗱𝘂𝗰𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺: Train employees to spot and report tax scams before damage is done. Cybercriminals thrive on urgency and confusion. Don’t let them take advantage of you this tax season. If you suspect a scam, report it to the IRS and your IT team immediately. #Cybersecurity #TaxSeasonScams #BusinessSecurity

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  • 𝗨𝗻𝗰𝗹𝘂𝘁𝘁𝗲𝗿 𝗬𝗼𝘂𝗿 𝗗𝗲𝘀𝗸𝘁𝗼𝗽: Organize your desktop by removing unnecessary files and grouping similar items into folders to improve accessibility and optimize system performance.

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  • Data breaches are becoming alarmingly common, and the fallout can be devastating—lost revenue, damaged trust, and steep penalties. What are the usual suspects behind these breaches? Let's break it down: 🔑 Weak Passwords: Using simple or reused passwords? That's an open invitation for hackers. 📧 Phishing Scams: One careless click on a deceptive email can compromise your entire system. 🖥️ Outdated Software: Skipping updates leaves your business exposed to vulnerabilities. 👥 Insider Threats: Whether accidental or deliberate, insiders can leave critical security gaps. If a breach does occur, your response plan matters. Here's how to stay in control: 1. Detect Quickly: Identify the source and scope of the breach. 2. Limit Damage: Act fast to isolate affected systems. 3. Communicate Transparently: Inform stakeholders, customers, and regulators promptly. 4. Recover Strategically: Restore operations while addressing security weaknesses. 5. Learn & Adapt: Analyze the incident to strengthen your defenses. Proactive prevention and a solid response plan are your best defense against chaos. Don't wait for a breach to act—start safeguarding your business today! #Cybersecurity #DataProtection #StaySecure

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