Global Casino Operations is celebrating our Japanese Gaming School graduates!
We are thrilled to welcome onboard our first group of our GCO gaming school graduates! Their journey to this exciting role has been nothing short of remarkable.
We are particularly excited to welcome several Japanese-speaking trainees. Their addition enhances the level of service provided in our onboard casinos and marks the beginning of a new chapter in our commitment to cater to our diverse clientele around the world! This initiative also serves as a launching pad for more Japanese-speaking staff to join our luxury cruise ships, further enriching the cultural tapestry of our team.
Here’s a glimpse into the comprehensive process they’ve undergone, from application to setting sail:
1. Application & Interview Process:
The adventure begins with a rigorous selection process. Prospective apprentices submit their applications, showcasing their passion for the cruise ship and gaming industries, their service industry credentials and previous hospitality related experience. Selected candidates then move through multiple interview stages, ensuring they are a great fit for our dynamic team.
2. Training School:
Once onboarded, our apprentices embark on an intensive training program at our specialized onboard training school. This immersive experience covers everything from gaming regulations and technical skills to customer engagement and safety protocols. Our seasoned trainers, with years of experience in the industry, provide hands-on learning and mentorship.
3. Onboard Training & Integration:
After successfully graduating from training school, our apprentices join one of our onboard teams. Here, they receive additional practical and on-the-job training, working alongside experienced professionals. This stage is crucial for integrating them into the cruise ship casino environment, ensuring they are comfortable and competent in their roles.
4. Graduation & Deployment:
With their training complete, our apprentices are now full-fledged gaming staff members, ready to deliver exceptional experiences to our guests. Their hard work and dedication culminate in a graduation ceremony, celebrating their achievements and the beginning of their new career at sea.
We are incredibly proud of our new gaming apprentices and excited for the unique energy, diversity, language skills and overall expertise they bring to our team. Their journey reflects our commitment to excellence and continuous growth.
Welcome aboard, and here’s to many successful voyages ahead!
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