Acoustic

🛍️ How can retail and ecommerce brands stand out in an environment that’s more competitive than ever? It starts with data-driven, personalized experiences that customers value. 🤝 By leveraging first- and zero-party data, retailers can gain deeper insights into customer behaviors, preferences, and engagement patterns — creating a foundation for long-lasting loyalty. Here are three ways to build strong customer relationships: ✨ Use real-time data to personalize every touchpoint and reach customers where they are. ✨ Implement loyalty programs that deliver meaningful value and foster engagement. ✨ Prevent customer churn with insights that let you address challenges before they impact conversions. Curious to see how these strategies can transform customer relationships for your brand? 📘 Our ebook outlines proven tactics designed to drive engagement in today’s competitive retail landscape. Learn how you can gain a competitive edge here: https://lnkd.in/eRDtyDFY #RetailMarketing #BrandLoyalty #Ecommerce

Each day, performance marketers must balance multiple channels, metrics, workflows, and competing priorities — not to mention the many meetings that probably could have been an email instead. 🫣 Sound familiar? While no two days are ever the same in marketing, we’ve created a snapshot of a day in the life of a performance marketer so you can discover strategies to optimize your own campaigns and day-to-day workload. 💼 👩💻 Check out an example day from “Alex” to discover new opportunities to simplify your work while reaching your campaign goals — link in comments. #PerformanceMarketing #MarketingStrategy #DigitalMarketing

👋 Need a partner that’s got your back? Our customer experience team goes beyond just solving problems — they’re here to help you run smarter campaigns and cheer you on as you reach your biggest milestones. From seamless onboarding to 24/7 support, we offer the personalized guidance you need to keep your marketing on track. Swipe through to see how we’re here for you and uncover all the details on our customer success page, linked in the comments. 👇 #CustomerSuccess #CX #CustomerExperience

🔥 Put your skills to the test! In our new quiz, find out if you’re reaching your full potential with customer engagement. Listening to customers through their behaviors and feedback reveals insights that go far beyond clicks or opens. By analyzing patterns and preferences, you can personalize each touchpoint, creating high-impact campaigns that resonate. 🚀 But where do you start? Uncover the gaps in your engagement strategy and learn new ways to maximize each moment by taking our quiz. 📝 Link in comments. #Marketing #Personalization #PerformanceMarketing

🔐 Customer behavior is the key to unlocking deeper relationships and driving real results. But how can your brand understand why customers take certain actions (or don’t) across your owned properties? With first-party data. By capturing first-party data directly from customer interactions, you not only gain insights into preferences and behaviors, but you also build trust with a privacy-first approach.💡 📊 Metrics like engagement time and customer lifetime value are becoming the new benchmarks for success, giving marketers a clearer view of what’s truly working. It’s time to leverage behavioral data to transform your customer relationships. Dive deeper with our blog linked in the comments. #DataStrategy #CustomerEngagement #Marketing

📲 SMS marketing offers a direct line to your customers — and at busy times of the year (did someone say Black Friday and Cyber Monday? 👀) this can be especially helpful for driving engagement. But how do you ensure your messages actually reach your audience? Deliverability is key. From opt-ins and personalization to the technical nuances of short codes and sender IDs, mastering SMS deliverability can make or break your high-volume campaigns. If you want to unlock the full potential of SMS, it’s time to sharpen your strategy. 💡 Check out our blog from Sr. Consultant Theo Docherty and Account Director Caroline Henno for actionable tips on improving your SMS deliverability. Link in the comments. 👇 #SMSMarketing #MultichannelMarketing #MobileMarketing

Keep them intrigued, Scorpio. Less is more this month. 😎

Today’s customers expect personalized, relevant experiences, and traditional marketing tactics alone aren’t enough to meet those expectations. That’s where behavioral data comes in. ✨ Imagine knowing exactly what your customers need before they do. With first-party behavioral insights, you can anticipate their next move, deliver timely, tailored experiences, and build stronger relationships. 🎯 Combine that with AI and machine learning, and you’re not just following trends — you're leading them. 🏆 Ready to unlock the full potential of your marketing strategy? Dive into our ebook linked in the comments. #DataStrategy #AI #Marketing

Want to learn how to cut through the noise and uncover real strategies that drive CX success? 🚀 Join us on 29 October at 12pm AET for the third webinar in our series with Arktic Fox where we’ll talk to Michelle Zamora, CMO at Proxima. During the event, we’ll dive into: 💻 How to leverage MarTech to enhance customer experience 🛠️ The key steps to implementing solutions that truly work 💡 Insights from Australia’s industry leaders on what sets successful brands apart Whether you’re just starting out or looking to optimize your current strategy, this session will give you practical tips to unlock the potential of MarTech for better customer outcomes. Register now using the link in the comments. #CX #Webinar #MarTech

📢 The new Acoustic Academy is live! We’ve reimagined the Academy experience to give customers quicker, easier access to the resources you need to succeed. From streamlined navigation to tailored training materials, Acoustic Academy is designed to help you master our tools and unlock the full potential of your MarTech. ️ 🎓 Whether you’re diving into Acoustic Connect, Tealeaf by Acoustic, or DemandTec by Acoustic, the refreshed product pages and learning paths will guide you every step of the way. 🏅 Plus, with certifications and badges, you can showcase your expertise and take your professional profile to the next level. Ready to elevate your skills? Head to the new Acoustic Academy today and explore what's waiting for you through the link in the comments. #CustomerSuccess #AcousticAcademy #MarketingExcellence