Home Care Payments

Effective 3 Step Strategy for Home Care Agencies to Maximize Cash Flow for Payroll 💡 Managing payroll efficiently is one of the biggest challenges for home care agencies, especially when it comes to timing cash flow from private pay clients. A well-structured billing process can make all the difference in ensuring you have funds available when payroll hits. Here’s a smart strategy for keeping your cash flow on track: 1. Maintain client payment info on file – Keeping your clients’ payment information securely stored allows you to take control of the billing process. No more waiting on self-service payments or chasing down late invoices. 2. Run payments midweek – Scheduling client payments for Tuesday or Wednesday gives you flexibility. By sending a notice ahead of time, you can inform clients of the upcoming charge and ensure the process is smooth and predictable. 3. Next-day funding for payroll – If payments are run on Tuesday or Wednesday, having next-day funding ensures that the cash is in your account by the next morning. This allows you to fund payroll right away without stress or delay. Many agencies still rely on self-service payment systems within their scheduling software, which often results in long wait times—up to 3 days for credit card payments and up to 7 days for ACH transfers. This can significantly disrupt payroll schedules and put a strain on agency operations. But there’s a better way. With a robust billing platform, you can take control of the entire payment process, from invoicing to reconciliation, without the wait. With Home Care Payments' proprietary billing platform, you get: - Guaranteed next-day funds on both credit card and ACH transactions. - Single-click processing of all invoices. - Seamless integration with your accounting software and bank for easy reconciliation. By implementing this approach, you can transform the way you manage your cash flow, ensuring your team gets paid on time, every time. Take the guesswork out of your payments and focus on what really matters—providing exceptional care. 🏥💡 #HomeCare #PayrollStrategy #CashflowManagement #BillingSolutions #NextDayFunding #HomeCarePayments

🔍 Hard Truths From Our Analysis of 3 Months of Disputes for our Home Care Agencies🔍 We took a deep dive into the numbers, and here are some eye-opening statistics for home care agency owners: 1. 35% of all disputes were credit card transactions. The good news? All of these were successfully defended when the agency owner had proof of authorization, leading to a ruling in their favor. 2. 65% of all disputes were ACH transactions. If processed within the last 60 days, these were automatically reversed in favor of the account holder, resulting in a loss for the agency owner. When making ACH payments, customers are protected by the ACH rules and through Federal Regulation, via Regulation E. Under the ACH rules, the customer's bank is obliged to refund the debits without question, as long as the request is received within 60 days from the NACHA transaction date. 3. For ACH transactions older than 60 days, the account holder's bank requested proof of authorization. In every case where the document was correctly signed and up-to-date, the ruling was in favor of the agency owner. 4. In 100% of cases, the payer disputed the agency's right to charge their account. 💡 Key Takeaways 💡 1. Keep authorization forms up-to-date and readily accessible. 2. Remember: ACH transactions aren’t protected like credit cards. The client has 60 days to dispute, and the bank is obligated to reverse the transaction, leaving you to recover funds through the court system. 3. Credit cards may cost more to accept but offer better protection for home care agency owners. 4. If using ACH, always keep a credit card as a backup. ACH is a privilege, not a right! 5. Never accept verbal payment info unless it’s a one-time payment, and always get signed authorization for recurring payments. 🔑 Tips for Authorization Forms: 1. Clearly list payment terms and billing schedules. 2. Include any additional service charges or surcharges. 3. Ensure the correct person signs the form. 4. Retain a digital signature receipt for digital signatures. 5. Revoke ACH terms if there are any returns (except for the wrong bank account numbers). 6. Regularly update the form, especially with service level or cost changes. 7. Store forms securely. Want a free evaluation of your authorization policy? Email us at hello@homecarepayments.com with your sample! 📧 #HomeCarePayments #ACHTransactions #CreditCardProcessing #PaymentAuthorization #HomeCareBusiness

With recent efforts to strengthen cybersecurity in healthcare, it’s crucial for home care agencies to prioritize data protection. Home Care Payments is proud to be at the forefront of secure payment processing, utilizing advanced data tokenization and point-to-point encryption (P2PE) to safeguard sensitive information. Our commitment ensures that payment data remains secure from end to end, providing peace of mind to both agencies and their clients. As the healthcare sector faces growing cyber threats, choosing a secure payment solution is more important than ever. #HomeCarePayments #Cybersecurity #DataProtection #HealthcareFinance https://lnkd.in/emx89ZbE

Every home care agency owner should tune into this webinar if revenue is a priority!

🔥 How to Find Yourself in a Private Pay Dispute Nightmare as a Home Care Agency: Six Easy Steps! 🔥 Are you tired of smooth sailing? Ready to spice up your life with some adrenaline-pumping financial chaos? Look no further! Follow these six easy steps to land yourself in a private pay dispute nightmare as a home care agency: 1. 📝 "Forget Payment Authorization Forms": Who needs proper paperwork? Skip those pesky payment authorization forms altogether. Let's keep things exciting by inviting chargeback disputes straight to your doorstep! 2. 💬 "Slow as Molasses Response Time": Take your time responding to chargeback documentation. Why rush? The longer you wait, the more entertaining the dispute becomes. Let's see who blinks first! 3. 😴 "Sleep on Complaints": Responding too quickly is overrated. Take your sweet time addressing client complaints. Slow and steady wins the race to financial chaos! 4. 💳 "Authorization Forms MIA": Misplace those payment authorization forms like a pro! Who needs handy paperwork when you can play hide-and-seek with your revenue? It's like a scavenger hunt, but with higher stakes! 5. 🚫 "Let the Janitor Sign": Who cares who signs the authorization forms? Let the janitor, the neighbor's dog, anyone! The more random, the better. Let chaos reign supreme! 6. 🤡 "Verbal Agreements FTW": Who needs written agreements? Embrace the thrill of verbal changes to payment methods. What could possibly go wrong? It's like playing financial Russian roulette! Ready to dive headfirst into the chaos? Follow these steps, and you'll be living the private pay dispute nightmare in no time! Remember, mediocrity is for the faint of heart. Embrace the chaos, and watch your agency's finances go up in flames! 🔥🔥🔥 #FinancialThrills #DisputeNightmare #LivingOnTheEdge Just kidding! 😉

🎉 Exciting News! 🎉 HomeWell Care Services has chosen Home Care Payments as a preferred payment processing provider! We are absolutely thrilled to extend our partnership with this fantastic group. A huge thank you to all the amazing franchisees for their glowing reviews, making this possible. Looking forward to seeing everyone in April! 🌟

We are thrilled to announce that A Place At Home Franchise has selected Home Care Payments as their trusted payment processing partner. We look forward to continue working with this wonderful group of passionate providers of care!

It feels good to be of assistance! This YTD we have saved our home care agencies over $894,000 in payment processing fees. Our integrations keep everything simple, and our next day funding on ACH and credit cards keep the cash flowing quicker. Happy December!