HTEC

Build vs. buy: Choosing the best approach for your payment processing system eBook: https://lnkd.in/eP98smnf Consumers are looking for fast, convenient payment options, and businesses are under increasing pressure to offer those options securely. More than ever, having a secure and easy-to-use payment processing system has become a cornerstone of customer satisfaction and operational success. As companies adapt to consumer demand for intuitive, streamlined payment options, they face a pivotal choice: should they build or buy a payment solution? Our latest eBook provides a comprehensive overview of the build vs. buy debate with insights from our finance experts. Download the eBook now: https://lnkd.in/eP98smnf #PaymentProcessors #FinTech #TransformingPayments

Learn how to drive business growth with customer experience: https://lnkd.in/eN2YweJz Almost 90% of customers say that the customer experience a company provides is equally important as the quality of its services and products. In our latest white paper, we dive into how companies can improve the customer experience to increase customer satisfaction, loyalty, and retention, driving repeat business and growth. #CX #Hyperpersonalization #BetterCustomerExperience

Read the latest news: https://lnkd.in/ganaGBUy HTEC is excited to announce a strategic partnership with d-Matrix a startup specializing in next-gen AI inference efficiency! Together, we’ll enhance d-Matrix's revolutionary AI inference platform and other key offerings, driving innovation for generative AI use in data centers. #Innovation #AI #Partnerships #EngineeringExcellence

Read our latest blog post: https://lnkd.in/e7PM-Z2g “Inspired by the excitement of ’doing something with AI’, technical teams and their clients often rush into building solutions without fully understanding the problem space.” — Sanja Bogdanovic-Dinic, Head of Data Solutions at HTEC. As a seasoned data engineer, Sanja is sharing her advice on how to successfully navigate the initial stages of data and AI solution discovery and scope setting. Learn how to overcome the common pitfalls that many technical teams make at the beginning of data and AI projects in our latest blog post: https://lnkd.in/e7PM-Z2g #AI #AISolutions #DataAndAI

🚀 First meetup in Novi Sad and many more to come! Last Thursday, we teamed up with ProductTank Serbia and brought together an incredible gathering eager to explore product design from multiple perspectives. Carsten Wierwille, our Global VP of Product & Design, welcomed the audience with inspiring words, sharing his thoughts on the importance of collaboration and innovation in product design, followed by inspiring talks from Peter McNulty, Head of UX at HTEC, and and guest speaker Pavle Lucic, Senior UI/UX Designer at Toptal. Big thanks to ProductTank Serbia for the collaboration and to everyone who joined. We can't wait for the next one! 🤗 📸 Check out the best moments! #ProductDesign #UXDesign #UserExperience #ProductTankSerbia #HTEC Isidora Ilin, Aleksa Jojic, Sanja Stankovic, Myra Gamoso - Melillo, Ivana Stankovic

Check out HTEC’s latest blog to learn how RAG can boost productivity, streamline onboarding, and improve customer support: https://lnkd.in/ekYjVZpq When enterprises pair knowledge management systems with retrieval-augmented generation (RAG), they can turn complex data into fast, accurate answers — giving employees the resources they need when they need them. #KnowledgeManagement #EnterpriseAI #KMS #RetrievalAugmentedGeneration

Download Cognitive Jobs vs. Jobs to be Done eBook: https://lnkd.in/eutjyD5X Product designers are grappling with how to adapt surface-level design methods such as “jobs to be done” (JTBD) to sophisticated AI-based product design. Enter “cognitive jobs,” a design approach that considers what users are thinking and feeling when interacting with a product. Learn all about cognitive jobs vs. jobs to be done in our free eBook: https://lnkd.in/eutjyD5X #CognitiveJobs #AIDesign #TransformingAIDesign

Read our latest white paper on how to improve the outcome of AI product development with psychology-backed user research: https://lnkd.in/ec4FY-p4 As the market is flooded with products that apply AI without critical evaluation, the failure rates of these tools spike — exceeding 80% by some estimates. The conclusion is hard to ignore: attaching a “powered by AI” label to a product is no longer enough to impress users. Our latest white paper explores how thorough cross-functional research can improve AI product outcomes, emphasizing the role of sometimes overlooked but often invaluable research psychologists. #AI #AIProductDevelopment #PsychologyBackedAI

Check out our latest blog with Christopher J. Cox, the newest member of the HTEC Advisory Board: https://lnkd.in/eaAwGFuj Chris is an accomplished strategist and technology executive with extensive experience leading digital transformation and financial services initiatives across top organizations.  Currently serving as chief technology and digital officer at Keller Williams, Chris also held prominent roles at Bain & Company, USAA, Regions Financial, Wells Fargo, and KPMG. In our latest blog, we explore Chris’s tips and tricks on how to drive successful transformations, balance risk and innovation in finance, deliver superb CX across sectors, and more: https://lnkd.in/eaAwGFuj

Download our latest eBook and learn how to optimize software delivery with an engineering effectiveness framework: https://lnkd.in/grxZ9mQz Today, more than ever, a superb product or service entails much more than quality — it demands speed, scalability, and seamless user experiences. As companies struggle to increase delivery speed and product quality while cutting costs, optimizing engineering capabilities and the software development life cycle are top priorities. In this eBook, we explore how an engineering effectiveness framework can help companies tackle these challenges. Learn more about its benefits and roadblocks, as well as how it can help you align your software engineering efforts with broader business outcomes. Download here: https://lnkd.in/grxZ9mQz #EngineeringEffectiveness #SoftwareDelivery #SoftwareDevelopmentLifecycle