Humach

Humach

Outsourcing and Offshoring Consulting

Frisco, Texas 2,568 followers

We combine the strengths of both humans and machines to deliver exceptional customer experiences.

About us

We combine the best of human & machine to create the best possible customer experience for your consumers.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Headquarters
Frisco, Texas
Type
Privately Held
Founded
1988
Specialties
customer care, machine learning, ai, bpo, customer experience, cs, nps, digital agent, automation, live agent, white glove, and customer journey map

Locations

Employees at Humach

Updates

  • Humach reposted this

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    2,568 followers

    Does it feel like AI is the Wild-Wild-West right now? Introducing the Award-Winning mAI Pilot: One Partner. One Solution. Effortlessly integrate AI into your contact center in just six months with our low-risk, fully managed services and AI-certified live agents. Streamline transactions, cut down on live agent staffing, boost agent performance, and enhance efficiency. Plus, leverage a custom language model with built-in safeguards—all designed to elevate both agent and customer experiences. Discover more: https://bit.ly/4dLkW6M #Humach #mAIPilot #CX #CustomerExperience

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    2,568 followers

    Many call centers are trapped in the past, paralyzed by the fear of change and daunted by AI advancements. Clinging to outdated systems will only ensure they fall behind. We call these the Haunted Legacy Call Centers. 👻 Your contact center deserves to flourish in the future, not be shackled by antiquated CX methods. It's time to future-proof your operations with Humach’s mAI Pilot—a fearless leap into AI-driven innovation. It’s not too late to break free from the fear of AI. Embrace the future now or risk being left behind. 👇 https://bit.ly/4h66dpP #AIInContactCenters #CustomerExperience #HumachCX #mAIPilot #FutureProofYourCX #FearOfAI

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  • View organization page for Humach, graphic

    2,568 followers

    Implementing AI in your contact center doesn't have to be scary 👻 By Integrating AI into your contact center , you can streamline operations, elevate customer satisfaction, and give your team the freedom to engage in more meaningful conversations. It's about enhancing, not replacing, the human touch. See? Nothing spooky about that! Conquer your AI fears with Humach 👇 https://bit.ly/403FAff #AI #CX #Humach #AutomateCustomerExperience

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  • View organization page for Humach, graphic

    2,568 followers

    Are you afraid AI is taking over #CustomerExperience? Don't stress—it's all about smart integration, not replacement. Take the leap with a low-risk, tailored approach to seamlessly integrate AI into your contact center. Choose a platform that aligns perfectly with your business, enhances your existing systems, and boosts both agent and customer experiences. Get your FREE AI Readiness Checklist for your contact center: https://lnkd.in/gSfuZspu #AI #ContactCenter #mAIPilot #CustomerExperience #FutureProofing

  • View organization page for Humach, graphic

    2,568 followers

    Does it feel like AI is the Wild-Wild-West right now? Introducing the Award-Winning mAI Pilot: One Partner. One Solution. Effortlessly integrate AI into your contact center in just six months with our low-risk, fully managed services and AI-certified live agents. Streamline transactions, cut down on live agent staffing, boost agent performance, and enhance efficiency. Plus, leverage a custom language model with built-in safeguards—all designed to elevate both agent and customer experiences. Discover more: https://bit.ly/4dLkW6M #Humach #mAIPilot #CX #CustomerExperience

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  • View organization page for Humach, graphic

    2,568 followers

    Don't get left behind while your competitors are swiftly automating 33% of their transactions, a number that's set to soar to nearly half within the next two years. Act Fast with our Award-winning mAI Pilot 👉 https://bit.ly/4h64lgN Our Award-Winning mAI Pilot: One Partner. One Solution. Experience a low-risk opportunity to seamlessly integrate AI into your contact center within just six months. Benefit from fully managed services and AI-certified live agents. ✅ Streamline transactions ✅ cut down on live agent numbers ✅ boost agent performance and efficiency ✅ leverage a custom language model with built-in safeguards —all designed to elevate both agent and customer experiences. #AIinCX #2025 #CX #Humach

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  • View organization page for Humach, graphic

    2,568 followers

    Who truly holds the reins of Customer Experience? Is it the Customer Experience Experts or the IT team? Don't let a hefty IT backlog for the next few years derail your goals and allow your competitors to race ahead. Discover a seamless, low-risk solution to integrate AI into your contact center transactions in just six months. Humach does the heavy lifting and provides fully managed services and expertise to reduce the reliance on your IT resources. Learn how: https://bit.ly/3YdZQrQ #Humach #CX #IT #CustomerExperience #AI

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  • View organization page for Humach, graphic

    2,568 followers

    Stuck choosing the right partner to automate your contact center? Let Humach clear the way. With us, you get one partner, one solution, and a low-risk opportunity to integrate AI into your contact center. Our fully managed services and AI-trained live agents are here to help. From automating transactions and optimizing your live agent team to boosting performance and efficiency with agent assist, we offer a custom language model with built-in safeguards—all designed to elevate both agent and customer experiences. Learn more 👉 https://bit.ly/4dMfIYw #Humach #mAIPilot #AutomatedCX #AI

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Funding

Humach 1 total round

Last Round

Series unknown
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