Without customers, you wouldn’t have a business. It’s important to check in with them every once in a while to ensure their needs are being met and that they’re having a positive experience. The easiest way to do this is with a customer satisfaction survey. Regardless of how large a company is, the insight gained from a customer satisfaction survey can be the key to its continued growth. Conducting customer surveys is a great way to gain an understanding of consumers’ needs and improve the customer service you provide. There are multiple advantages of customer satisfaction surveys and asking customers their opinions can benefit everyone They can provide valuable insights into how customers view the products and services you provide. Encouraging customer participation through surveys helps establish a relationship between your company and its customers, which encourages customer loyalty. Call us on: +260971653513
i-Chro Research Zambia Ltd
Research Services
Helping Organizations make data driven decisions to become competitive in the market.
About us
i-Chro is an international firm that is run by a group of executives who collectively have 100 years of experience in research. We are an objective and nonpartisan research company that delivers insight and analysis decision-makers trust. We partner with Government, Corporates, Nonprofit Organizations and Individuals around the world to conduct research that inform critical decisions facing society. Our values include: 1. Transparency 2. Respect 3. Responsive 4. Friendly Our Services include: 1. Corporate Research Services 2. Government Research Services 3. Nonprofit Research Services 4. Academic Research Services
- Industry
- Research Services
- Company size
- 2-10 employees
- Type
- Privately Held
- Founded
- 2018