Ideal Building Solutions reposted this
At IDEAL, our purpose is to show up to work to Do Hard Things, and Become a Better Version of ourselves. We are seeking to hire a Service Department Manager who will lead and manage our service technicians to ensure high-quality workmanship and customer service. This role involves contributing to special projects involving service requests, site inspections, and project planning. The ideal candidate will have experience in coordinating service requests, including scheduling and prioritizing tasks. This role requires conducting site inspections and providing accurate cost estimates and proposals, overseeing service project planning and execution to ensure timely and budget-compliant completion, developing new and existing client relationships and maintaining excellent customer satisfaction, implementing processes to streamline operations and improve efficiency, and ensuring compliance with safety regulations and promoting a culture of safety.