Informative Research

🎉Join us in welcoming Brandon Hall as our new EVP of Operations! With over 20 years of experience in financial services, he is a proven leader in operational excellence and process improvement. His expertise will be instrumental in driving efficiency, quality and innovation in our operations. Welcome to the team, Brandon! 📣 Learn more: https://lnkd.in/gGtGNCtj #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

Indulge in the sizzle of the grill, the burst of fireworks, and the joy of freedom this Fourth of July! Wishing you all a safe and unforgettable celebration. 🎆 #simplifyyoursuccess #IndependenceDay #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

Continuing our series celebrating the stellar members of our award-winning Customer Success team, we’re recognizing Jeff Harvey and Jermaine McIver, whose dedication and expertise contributed significantly to our selection for the Stewart Title's Chairman's Award. Jeff Harvey, a seasoned Client Success Manager, has been instrumental in driving revenue sourcing and workflow solutions. With a robust background in account management and relationship building, Jeff has been a key player in enhancing our client services since August 2022. Jermaine McIver, also a Client Success Manager, brings over 16 years of experience in the mortgage industry. His exceptional communication, problem-solving and analytical skills have been vital in building strong client relationships and delivering innovative solutions. His commitment to client success and continuous improvement has been a cornerstone of our team's achievements. Kudos to Jeff and Jermaine for their remarkable contributions and unwavering dedication to client success! #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

We're proud to profile two outstanding members of our award-winning Customer Success team, Angie Reeves and Catelynn Johnson, who contributed to our selection for Stewart Title's Chairman's Award. Angie Reeves, a dedicated Client Success Manager, has over a decade of experience managing credit services for multi-branch national financial institutions. Her ability to build strong client relationships and increase workflow efficiency has been invaluable to our team. Catelynn Johnson, another stellar Client Success Manager, has significantly advanced our customer success strategy. Her extensive background in managing credit and verification services has further solidified our commitment to combining technology with exceptional customer service. Congratulations to Angie and Catelynn for their incredible contributions and commitment to client success! #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

As part of our ongoing series celebrating our award-winning Customer Success team, we're thrilled to highlight Cheryl Hoover and Heidi Goodwine, who played a crucial role in our selection for Stewart Title's Chairman's Award. Cheryl Hoover, a dynamic Client Success Manager, brings 25 years of mortgage industry experience to the team. With a background in implementing and training in AccountChek products, she has driven innovation and efficiency in lender processes, enhancing our client relations and support. Heidi Goodwine, another dedicated Client Success Manager, leverages her extensive experience in customer service and account management. Her skills in risk management, new business development and relationship building have been instrumental in advancing our client-centric approach and fostering strong client connections. Congratulations to Cheryl and Heidi for their outstanding contributions and unwavering commitment to client success! #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

Today, we would like to take a moment to recognize and celebrate Juneteenth! As we honor this important day, we want to inform you that our offices will be closed. #Juneteenth #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

Congratulations to Kelly Richards, Head of Sales Support, and our Customer Success team for earning Stewart Title's Chairman's Award! Our Customer Success team was selected for maintaining a remarkable 100% strategic client retention rate, demonstrating their commitment to client innovation, satisfaction and loyalty. Despite a 40% contraction in origination activity for mortgage lending, we experienced double-digit growth in 2023 due to the team's innovation and seamless coordination. Their 0% churn rate and proactive problem-solving have contributed significantly to our success. We are incredibly proud of their dedication and the positive impact they've had on our organization! Angie Reeves Lindsay Sheehan Cheryl Hoover Jermaine McIver Jeff Harvey Catelynn Johnson Heidi Goodwine Shawn Crawford Mary Yath  #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

📣 Help us welcome Codey Rhoads to the Informative Research team as our new Integrations Analyst! With extensive expertise in the mortgage industry and integrations, he will be instrumental in enhancing our integration practices and modernizing our existing systems. Welcome aboard, Codey—we’re excited to see the impact you’ll make!🎉 #simplifyyoursuccess #NewHire #MortgageIndustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage

Please join us in welcoming Wei-Li Tsai, CFA, FRM, as our new Senior Business Intelligence Analyst! His experience will be invaluable in consulting with our lender customers on how to maximize their use of the IR platform to reduce unnecessary spend, increase profitability and increase loan conversion rates. His data collection, maintenance and analysis expertise will be crucial in supporting our strategic planning and decision-making processes. Welcome to the team, Wei-Li!📣 #simplifyyoursuccess #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing

Let us take a moment to remember and honor those who made the ultimate sacrifice for our country. #simplifyyoursuccess #memorialday #mortgageindustry #mortgagetechnology #mortgagelending #mortgageservicing #mortgagelender #mortgage #loanservicing