Inktel Contact Center Solutions

🚀 Big wins for the ad-driven tech giants! Snap, Reddit, and Alphabet all reported impressive earnings, showcasing how diversified digital strategies continue to drive growth. Snap saw a 15% sales increase and a boost in daily active users to 443 million. Reddit exceeded expectations, driven by AI-content licensing deals, with after-hours trading reflecting strong investor confidence. Alphabet remains the biggest player, with Google Search as its powerhouse and Google Cloud growing by 35% year over year. Notable updates like Waymo’s 150,000 paid trips per week and the integration of the Gemini AI model across products highlight Alphabet’s forward-looking tech investments. These companies are demonstrating the power of ad revenue to fuel innovation and expand digital ecosystems. At Inktel, we’re inspired by how data-driven insights and customer-centric strategies continue to transform industries. #Inktel #TechTrends #DigitalAdvertising #Innovation #CustomerExperience https://lnkd.in/eXRNs7Pc

Thrilled to announce that John Hellman, our Senior Vice President of Business Development at Inktel Contact Center Solutions, will be speaking at the PIPSO Claims & Underwriting Conference in Greenville, SC! John will be sharing insights on "Crisis-Proof: Elevating Customer Support with Catastrophe Preparedness" – a must-hear for anyone looking to build resilient, responsive support strategies. Looking forward to connecting with top industry professionals and driving innovation in customer experience! If you're attending, don’t miss John's session on November 5th at 8:15 AM. Let’s elevate customer support together! #Inktel #PIPSOConference #CustomerSupport #CrisisPreparedness #IndustryLeadership #EventSpeaking

Meta is making moves to disrupt the search engine market with its own AI-powered search capabilities, aiming to lessen its reliance on Google and Microsoft. With 185M Meta AI users across platforms, Meta is building a more self-contained ecosystem — and protecting its ad revenue in the process. As AI shifts search habits, the competition for control over data and user access is heating up. Will this move from Meta reshape Big Tech’s balance of power? Let us know your thoughts! #Inktel #MetaAI #SearchMarket #BigTechCompetition #Innovation https://lnkd.in/e9CmwTRi.

🎮 Can Call of Duty Put Gamers in the Cloud? 🚀 https://lnkd.in/eDj-TV-B With Microsoft’s $75 billion acquisition of Activision Blizzard, the tech giant is doubling down on cloud gaming by bringing Call of Duty: Black Ops 6 to Xbox Game Pass. This move could be a game-changer—not just for Microsoft, but for the entire gaming industry. The Big Picture: Cloud gaming represents a new frontier, letting players stream high-quality games on any device without needing a console. Microsoft’s hope? To turn gamers into loyal subscribers, locking in recurring revenue that goes beyond the traditional one-time game purchase. But it all hinges on Call of Duty—one of the world’s most popular franchises—convincing players to take the leap. As we’ve seen with other industry-shaking releases (House of Cards for Netflix, anyone?), this could be the moment that defines cloud gaming’s future. Closing Credits: Will Microsoft’s strategy pay off? With Call of Duty positioned as a loss-leader on Game Pass, a lot is riding on it. Game Pass had 34 million subscribers as of early 2022, and if Black Ops 6 delivers, Microsoft is bound to report new subscriber growth in their upcoming earnings. Microsoft’s ambitious gaming vision is a reminder that innovation and adaptability drive success, whether in gaming or customer solutions. Question for Our Community: Do you think this cloud-first approach will change how we game? And would you be more likely to subscribe than buy a game outright? #Inktel #Innovation #CloudGaming #CallOfDuty #CustomerExperience #Microsoft #GamingIndustry #GamePass

AI is Taking Over Your Computer (Literally)! 😱 Anthropic's new Claude chatbot can now automate tasks like browsing the web, inputting text, and even building websites. This is a major step towards AI assistants becoming indispensable in our daily lives. #ArtificialIntelligence #ClaudeAI #TechInnovation #DigitalAssistants #MachineLearning #SmartTechnology #Inktel https://lnkd.in/eNCCmT2Z

Chick-fil-A is redefining brand engagement with the launch of its new entertainment service, “Chick-fil-A Play.” By offering original content, games, and podcasts, they’re extending their connection with customers in a whole new way. This follows a trend where companies like Airbnb and Starbucks use media to build deeper brand stories. Curious to see how this shift impacts customer loyalty! 🍗🎬 #BrandStrategy #Innovation #CustomerExperience #Inktel https://lnkd.in/gfwEEJ2A

Today, we’re thrilled to recognize and celebrate Jason Elozua for his incredible 10-year journey with the Inktel family! Jason’s commitment, hard work, and passion have been an essential part of our success. Thank you, Jason, for your unwavering dedication and for continuously serving our team and clients with excellence. Here’s to many more years of growth and success together! 🙌👏 #InktelFamily #WorkAnniversary #Dedication #Teamwork #CelebratingSuccess #10YearsStrong

Arkansas is emerging as a key player in the global shift to electric power, with the potential to supply the world’s lithium demand. As companies like Exxon Mobil prepare to extract lithium from underground brine, this move could reshape the industry, reduce dependency on fossil fuels, and create thousands of jobs. Could this be a major win for U.S. energy independence? #EnergyInnovation #Sustainability #LithiumMining #ElectricVehicles #Inktel https://lnkd.in/eSPDz8ss

Congratulations to Rafael Perez Toscano, our September Employee of the Month at Inktel! 🎉 Your dedication, hard work, and commitment to delivering exceptional service inspire us all. Thank you for always going above and beyond to support our team and clients! #EmployeeOfTheMonth #TeamInktel #ExcellenceInAction

The countdown is on! I’ll be at The Restaurant Catering Workshop next week. Join me and use code SCHLENKER10 for a discount! [https://lnkd.in/eBnS7Kbw] #RCWorkshop