Intermedia Cloud Communications

Is your customer service experience driving the results you need? 🤝 Intermedia Contact Center helps your team by enhancing customer interactions, improving response times, and streamlining operations -– all while seamlessly integrating with your existing systems. With powerful features and user-friendly tools, you can improve your service and boost efficiency with ease. See how: https://ow.ly/f3rU50VltUR

No one better than John Tucker to help Service Providers get Ahead in the Cloud.

Intermedia Cloud Communications Partner Day - Netherlands 🔴 ⚪ 🔵 ! What a fantastic day filled with amazing people, a stunning location, and perfect weather 🌞 at the picturesque Rivers Marnemoende in IJsselstein! We were thrilled to share Intermedia’s product roadmap, strategy, and our exciting growth plans across the NL region. 🚀 As a partner-first organization, Wilco Van Dijk set the stage with our 2025 partner focus, strategy, and vision. This was followed by presentations from John de Breij 🇳🇱 and myself, showcasing Intermedia’s cutting-edge innovations in Unified Communications (UC), Contact Center (CC), AI, and the Data Intelligence Platform. These advancements are paving the way for a future of seamless connectivity, efficiencies, and insightful decision-making; driving transformation and delivering measurable value to our partners and clients. A special shout-out to our integration partners— Red Cactus , Plainwise, IPster, and Array Business Solutions BV —for their impressive ‘Elevat-or’ pitches. Together, we are reinforcing our open platform vision and expanding our capabilities. Thank you to everyone who joined us and made this event a resounding success! Stay tuned for more updates as we continue to innovate and aim for another record-breaking year in the Netherlands! #Intermedia #PartnerDay #Innovation #Netherlands #UC #CC #AI #Data #Partnerships #Roadmap #Mitel #Avaya

The countdown is on for #UCXManchester April 2-3! 🎉 Intermedia is proud to debut the industry's first fully integrated solution for Microsoft Teams, combining UC, CC, and Archiving into one seamless platform. Some key features include: ✅ Omnichannel Support – Voice, chat, SMS, WhatsApp, and email in Teams ✅ Enterprise Calling – 100+ features like call monitoring and voicemail transcription ✅ AI Insights – Real-time sentiment analysis to improve customer interactions ✅ Global Connectivity – Unlimited calling to 33 countries with 99.999% uptime ✅ Secure Archiving – Compliance-driven archiving for Teams, UC, CC, and soon M365 Email Book a meeting with our experts at Booth F40 at #UCXManchester to see it in action: https://ow.ly/pJWc50Vl54o #Intermedia #UCXManchester #MicrosoftTeams #UnifiedCommunications #AI #Omnichannel #Compliance

Join us for an exclusive 30-minute webinar "From Basic Telephony to Full Integration: How Service Providers Can Lead with Teams" happening Thursday, April 3, 2025, at 12:00 PM (GMT-04:00). With over 320 million Microsoft Teams users, but only 20 million using Teams Phone, there’s a massive untapped market for service providers. Intermedia’s Ascend for Teams Advanced is the game-changer that offers a fully embedded integration with Microsoft Teams—something that hasn’t been possible until now. In just 30 minutes, we'll cover: 🔹 How SPs can compete in the Teams marketplace 🔹 Ascend for Teams Advanced 🔹 New embedded Contact Center functionality 🔹 New Archiving for All Teams communications This is a great opportunity that you don't want to miss! If you can't attend live, no worries - we'll send you the recording. Register now to secure your spot and stick around for an additional 15 minute Q&A to answer all your burning questions. 🔗 Register here: https://ow.ly/Mtp350Vl4Wr

Exciting times at #EnterpriseConnect! 🚀 John Tucker is on the ground from March 17-19 at Enterprise Connect 2025, exploring the latest in enterprise communications and how intelligent, frictionless solutions are reshaping the hybrid work experience. A lot of great conversations on this evolving Service Provider market and how Intermedia is helping SPs thrive. If you're attending, connect with John, Brian Gregory, Bojan Dusevic, and Patrick Sheehan to discuss how your business is navigating these changes! #EnterpriseConnect2025

Don’t forget! 🗓️ We’re hosting multiple ways to connect at Channel Partners Las Vegas (March 24-27)! Make the most of your time by planning ahead: 📅 Book a Meeting – Email partnerrecruitment@intermedia.com to schedule a 1:1 conversation with our team. 📍 Tech Session (Level 1, Galileo 901) – On March 26 at 10:45 AM, we’ll be discussing The Teams Effect: How to Seize the UC Opportunity on Your Terms. Don’t miss it! ☕ Intermedia Lounge (Bellini 2003) – Stop by to grab a coffee, network, and recharge with complimentary refreshments. We can’t wait to see you there! 🎰 #CPExpo #ChannelPartners #Intermedia

Happy St. Patrick’s Day from all of us here at Intermedia! 🍀 Just like finding that pot of gold at the end of the rainbow, we're here to help you unlock the best in cloud communications, so your team can work smarter, faster, and with more flexibility than ever before. Here’s to good luck, great connections, and continued success!

Is your business communications platform helping you thrive or holding you back? Intermedia Unite makes it easy to boost productivity, enhance customer interactions, and cut costs – all while integrating seamlessly with your existing systems. Whether you’re looking to streamline workflows, improve collaboration, or take better care of your customers, our AI- powered UC solution keeps your team connected and in control. 🔗 See how Intermedia Unite can elevate your business today: https://ow.ly/ztWV50VgwiY

Is your healthcare team struggling with managing electronic health records? 🏥 With the right data archiving solutions, accessing and working with EHRs becomes seamless – saving time and improving patient care. See how your team can stay organized, compliant, and focused on what matters most: delivering top-tier care. https://ow.ly/N75p50Vgw29