International Academies of Emergency Dispatch

You won't want to miss this incredible session!

To get you excited for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some of the incredible sessions we're offering this year. On Monday, April 15, Bryon Schultz and Brett Patterson will take a deep dive into the Medical Protocol Chief Complaint Selection rules, from the ones used every day to those that are rarely used. They'll discuss the hierarchy within the rules, frequent questions, common issues, and how some rules are tied into the ProQA logic to help the emergency dispatcher in protocol selection. Stay tuned for more session highlights!

To get you excited for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some of the incredible sessions we're offering this year. Be sure to attend this session presented by Jeff Hutchens on Monday, April 15, where he shares the results from his research study examining the benefits of waiting for a send point before alerting fire departments. Building on a previous medical pre-alerting study, his findings indicate that delaying alerts improves response recommendations and resource allocation and potentially response times. Stay tuned for more session highlights!

To get you excited for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some of the incredible sessions we're offering this year. Be sure to catch this session presented by Genny Connley and Klia O'Neal on Wednesday, April 16, where they'll explore real-life examples of unusual and unexpected calls, providing insights and strategies for handling them with professionalism and calm. Discover how to use ProQA in these unpredictable situations and keep your composure when faced with the extraordinary. Stay tuned for more session highlights!

Inside the Fujian Provincial Emergency Center, Emergency Dispatchers are more than calltakers—they are the first, critical link in emergency response. A recent news feature highlights their dedication, including how one Emergency Dispatcher used the Medical Priority Dispatch System (MPDS) to guide a family through CPR, saving a 16-day-old baby’s life. With MPDS, Emergency Dispatchers have structured, proven protocols to provide clear, potentially life-saving instructions before responders arrive—ensuring every second counts. 👏 A must-read for anyone who values the incredible work of emergency dispatchers! 📖 Read the full article here: https://bit.ly/4irnWsf

To get you excited for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some of the incredible sessions we're offering this year. Join Claude Marie Hébert and John Lofgren on Tuesday, April 15, to ask them your burning ED-Q questions. Whether you're a brand new Q or have thousands of calls under your belt, this is your forum to get clarification on confusing calls. Stay tuned for more session highlights!

Rob Farmer, interim National Director of Sales of Vertex NG911 Call Handling, joins us to give you the scoop on CentralSquare Technologies. He discusses the company’s own Engage conference, the newly named Vertex, and what to expect at their booth at NAVIGATOR. Listen here or on your preferred podcast platform: https://lnkd.in/gE9ypUTC

There's still time for you to submit your art for our NPSTW Showcase! Our theme for 2025 is “Interconnectivity,” we are accepting any and all forms of art including short videos, writing, music, and photography. We will NOT be accepting anything created using AI. Please send submissions to editor@emergencydispatch.org by Friday, March 28. We can't wait to hear from you!

On April 15, 2025 from 7:00-9:30 PM, unwind at the NAVana Nights – Rhythm & Lights Attendee Party, where a high-energy tropical escape awaits with pulsing beats, dazzling lights, and vibrant island vibes—perfect for dancing, sipping tropical drinks, or soaking in the electric atmosphere. Dress in breezy tropical prints, crisp linens, bold colors, or island-inspired style like panama hats and flowy dresses. Come ready to celebrate, mingle, and create lasting memories as we crank up the excitement at NAVIGATOR 2025’s epic bash! Make sure it's on your agenda: https://lnkd.in/g4WC9_v3

To get you excited for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some of the incredible sessions we're offering this year. On Tuesday, April 15, "Leveraging Federal Partnerships for Enhances 911 Operations" will guide you in learning how to make the most of your federal partners. In this session, you'll meet key personnel from the U.S. Department of Transportation, the FirstNET Authority, the Federal Communications Commission, and the Cybersecurity and Infrastructure Security Agency. Stay tuned for more session highlights!