INTWIN

🚀 At INTWIN, we believe that strategic planning is the key to our clients' success. Understanding the starting point ('Point A') is crucial to navigate the journey to the desired destination ('Point B'). 🔍 We meticulously analyze our client's communication channels, customer interactions, KPIs, and traffic volume to grasp their current landscape. This deep dive helps us identify challenges and opportunities for growth. 🗺️ Armed with insights from 'Point A', we craft a tailored roadmap to guide our clients towards their goals. Our mission is to make this journey smooth, comfortable, and successful for every client we work with. 💼 Your success is our priority. Let's embark on this journey together and reach new heights! #Strategy #Planning #ClientSuccess #INTWINJourney

Join us for an exclusive webinar that promises to redefine the future of contact centers!

✨ INTWIN is revolutionizing customer communication in today's chaotic digital landscape. ✨ Juggling multiple platforms can dilute your message and even cost you clients. But imagine a solution where every interaction, across various channels like website widgets, voice bots, WhatsApp, or Telegram chatbots, is centralized in one dashboard. With INTWIN, that's our reality. Our operator dashboard provides a clear, unified view of all communication with each customer, ensuring nothing gets lost in the noise. Say goodbye to cluttered communication and hello to clarity with INTWIN. #CustomerCommunication #DigitalSolutions #INTWIN

🚀 This Wednesday, we were thrilled to host an insightful online event featuring our CPO, Elena Aivas, and technical specialist, Artem Titov. Together, we delved into the creation process of INTWIN AI Virtual Agents, revealing the omnichannel and AI dimensions of our solutions. We journeyed through development intricacies and even touched upon the burgeoning AI Agents marketplace. A huge thank you to all who joined us - we hope it was as enlightening for you as it was enjoyable for us. 💗 Missed out? No worries! Catch up with the recording here: https://lnkd.in/dJCN2WtC 👩💻🤖 #INTWIN #AI #VirtualAgents #Innovation #ChatBot #VoiceBot #Development #AIMarketplace

Join us for an engaging online event "IntWin Decoded: Technical Expert Insights & Platform Introduction." 🌟 🗓️ Date: Wednesday, 28th February 🕰️ Time: 10:00 AM (Eastern Time) Our esteemed speakers - Chief Product Officer Elena Aivas and Technical Specialist Artem Titov - will take you on a journey through our revolutionary no-code platform where bots come to life and magic unfolds. 🤖 During the event, we will delve into the omni-channel and AI aspects of our platform, showcasing how simple it is to create your own bots on our platform. 🌐 Additionally, we will explore the exciting potential of establishing a marketplace for AI chat and voice virtual agents. This is your chance to ask all the technical questions you have about our platform and solutions. Join us for an insightful session filled with valuable insights and knowledge! 💡 Click the link below to register and secure your spot: https://lnkd.in/dfzdiX_f We can't wait to welcome you to our event next Wednesday! 🔗 

🎉 Exciting News from INTWIN! 🎉 Join us on Wednesday, February 28th, at 10:00 AM EST for a special online event. 🌐 Our CPO, Elena Aivas, and Technical Specialist, Artem, will give you an insider's look at the INTWIN platform - where all the magic happens! ✨ Not only that, but we'll also walk you through building one of our bots together. 🤖 Stay tuned for more information coming your way very soon! 🔜 #INTWIN #OnlineEvent #VoiceBot #ChatBot #AI #BotDevelopment #AIAgent

🎉 Exciting News from INTWIN! 🎉 Join us on Wednesday, February 28th, at 10:00 AM EST for a special online event. 🌐 Our CPO, Elena Aivas, and Technical Specialist, Artem, will give you an insider's look at the INTWIN platform - where all the magic happens! ✨ Not only that, but we'll also walk you through building one of our bots together. 🤖 Stay tuned for more information coming your way very soon! 🔜 #INTWIN #OnlineEvent #VoiceBot #ChatBot #AI #BotDevelopment #AIAgent

🌟 Transforming Customer Service in E-Commerce with IntWin! 🌟 Facing the challenge of handling over 5 million customer inquiries monthly, a leading TV shopping brand in Eastern and Central Europe partnered with us to overcome hurdles. Difficulties with API integration, low conversion rates, and language barriers were impacting service quality—until IntWin intervened. Thanks to IntWin's state-of-the-art omnichannel platform, we've ushered in a new era for their call center. Our bot, boasting a 95% speech recognition rate, takes charge of consultation calls, delivering swift, personalized service that closely mirrors human interaction. This advancement is especially crucial for their predominantly elderly clientele. The outcome? A dramatic increase in successful dialogues (92.6-95.5%), 20% annual cost savings, and the efficiency that allowed reallocating the workload of 25 call center operators. This case exemplifies the transformative power of technology in customer service in the digital age. #INTWIN #CustomerSuccess #TechInnovation #DigitalTransformation #EcommerceExcellence

🎉 This week at INTWIN, we're showcasing a victorious tale from our client—a thriving barbershop chain with a 300,000-strong clientele. Their challange? Customer retention. We devised a unique strategy: 3 voice bots were deployed, programmed to re-engage customers with creativity and a touch of humor. One bot tempted clients with a 'Messi' haircut following the FIFA World Cup buzz; another playfully 'complained' about their long absence. The results? A remarkable 13.6% conversion rate for appointments and 8% client return without needing incentives. Plus, for those seeking bargains, we doubled the savings on certificates. In just 35 days, from approval to evaluation, this success laid the groundwork for an ongoing partnership, not just in retention but also in innovating new beauty products together. INTWIN is cutting through the ordinary, shaping the future of customer engagement one success story at a time. ✂️💈  #CustomerSuccess #Innovation #INTWIN #BeautyIndustry #ClientRetention #AI #AIVoice #VoiceAgent #Voicebot

🌟 At INTWIN, we're continuing to share with you our clients' incredible success stories! 🌟 It's time to take a bite out of advanced customer service as we delve into how we've transformed the order-taking process for a global pizza chain! 🍕🔧 Faced with the extra topping of customer reactive resistance, INTWIN served up a smarter strategy by borrowing a page from the fast-food playbook. 📒🍔 Despite 30% of customers initially hungering for a human touch, we managed to cut down their wait from 2.5 to a mere 1.5 minutes. 🕒✂️ 🔹 Bite into efficiency: a 50% reduction in costs already achieved! 🔹 MVP stage munched through 20% of dialogues; a jump to 40% after perfecting our bot! 🔹 Eyeing a 70% cost cut by year's end with full order automation. Feast on innovation as this pizza franchise transforms chatting into chatting with our top-tier bots! #INTWIN #AIAgent #Chatbot #Voicebot #VirtualAgent #Innovation #ClientStories #Success #Automation #AI