iOPEX Technologies

The Future of AI in Customer Care at Innovate Asia! What’s holding customer care back, and how can we break through? Join Sanjay Mewada as he tackles CX inefficiencies that impact customers and agents alike. This session dives into real-world GenAI use cases that streamline agent workflows, boost productivity, and take customer satisfaction to new heights. Key topics we will cover: Identifying CX pain points GenAI-driven efficiency Competitive edge through innovation Join us in Bangkok to see the future of customer care unfold! (Link in the comment box) #InnovateAsia #CustomerExperience #AIinCX #iOPEXInnovates #FutureOfCustomerCare

The innovation countdown has begun. Are you ready? Join Sanjay Mewada from iOPEX at #TMForum Innovate24 Asia as he shares insights and strategies around being “AI Native”. We will be exploring customer care challenges, & discussing strategies to tackle inefficiencies. Discover how GenAI is transforming this space, enhancing customer satisfaction, and streamlining agent productivity. See you at Innovate Asia! #TMForum #InnovateAsia #CustomerCare #AI #Automation #NetworkTransformation

How AI Can Become Your Competitive Edge in Customer Care. Join us at #TMForumInnovateAsia, Nov 5-7, in Bangkok, where iOPEX’s Chief Growth Officer, Sanjay Mewada, will discuss strategies to leverage AI and automation for lasting efficiency. Explore how AI and automation are set to reshape network operations for lasting impact, streamlining processes and enhancing customer experiences. Stay tuned for insights on redefining efficiency! Learn more at iOPEX. #TMForum #InnovateAsia #CustomerCare #AI #Automation #NetworkTransformation

🦇 It’s #CybersecurityAwarenessMonth and we’re here to talk about Identity and Access Management! Did you know that 80% of data breaches involve compromised user credentials? Implementing a strong IDAM framework can greatly enhance your organization's security posture by ensuring that only authorized users have access to essential resources. Our solutions guarantee fully accurate profile updates within 48 hours, effectively mitigating risks associated with unauthorized access. What do you see as the primary challenge organizations encounter in implementing effective Identity and Access Management (IDAM)? Share your thoughts below!👻💼 #iOPEXTechnologies #IDAM #AccessControl #CyberResilient #DataSecurity

Final Insights from TSIA World Envision 2024 The conversations over the past few days have solidified one key takeaway: AI is no longer an option—it’s a necessity for transforming customer experience. At Booth #614, we’ve explored how leading enterprises are applying GenAI to drive operational efficiency and elevate customer support. If you haven’t stopped by yet, today is the day. Meet experts from iOPEX Technologies to discuss actionable strategies that can accelerate your digital transformation and create a measurable impact for your business. See you today! #CXLeaders #iOPEXTechnologies #TSIAENVISION #Booth614 #AIRevolution #BusinessInnovation #TSIA #customersuccess #CX #AIEngineering #Customerexperience #Fieldservice #Fieldservicemanagement

Retail and Commerce media is no longer just about operations; it’s about driving predictable, profitable growth. The future demands a shift from cost centers to revenue engines 💰, and we’re leading that transformation. At iOPEX, we’re using #Automation and #AI to redefine media operations—delivering seamless execution, data-driven insights, and new revenue opportunities. What are the key factors driving this transformation? ✅ Seamless execution ✅ Data-driven insights ✅ Enhanced return on ad spend (ROAS) ✅ Cost optimization ✅ AI & automation innovation Reach out to us today to discover how we can turbocharge your #MediaOperations. #RetailMedia #CommerceMedia #Automation #DigitalAdvertising #AdvertisingOperations #groceryshop #shoptalk #adweek #admonster

TSIA ENVISION 2024 is Live! And we’re ready at Booth #614, eager to connect with Innovators, Decision-Makers, and everyone shaping the future of CX. Come meet iOPEX Technologies experts – Sivakumar Thiyagarajan, Nithya Priya Rajkumar, Veenaj Vijayakumar, Ananth Sardesai, and Pawan Upadhyay – and discover how GenAI is transforming CX and support operations. We’ll show you how global brands are overcoming digital challenges and driving real results. Let’s explore new ideas, exchange insights, and discuss how we can take your CX strategies to the next level. Ready to reshape the future together? Stop by for a conversation! #CXLeaders #iOPEXTechnologies #TSIAENVISION #Booth614 #AIRevolution #BusinessInnovation #TSIA #customersuccess #CX #AIEngineering #Customerexperience #Fieldservice #Fieldservicemanagement

In CX, as in Vegas, the right play changes the game. From the bright lights to the high stakes, Las Vegas is the perfect setting for big wins. And TSIA World ENVISION 2024 is where you’ll place your bets on the future of customer experience. Whether you’re here to hit the jackpot with AI innovations or discover new ways to streamline your operations, this event is all about reshaping how businesses support and engage their customers. Like a perfect poker hand, a winning CX strategy comes from insight and precision. Don't leave it to chance-meet iOPEX Technologies at Booth #614 to see how GenAI and automation can transform your CX strategies. And while you're in Vegas, connect with our team Sivakumar Thiyagarajan, Nithya Priya Rajkumar, Ananth Sardesai, Veenaj Vijayakumar and Pawan Upadhyay who are ready to help you drive real, measurable results. Let’s make your CX a winning hand! #TSIAWorldEnvision2024 #AI #CustomerExperience #CXTransformation #BusinessGrowth #CXInnovation #LasVegasEvents

3 Days to Go! Discover How AI is Transforming the B2B Customer Lifecycle at TSIA World ENVISION 2024 Join us at TSIA World ENVISION 2024, where iOPEX Technologies is unveiling groundbreaking AI and automation solutions that simplify complex customer journeys, boost operational efficiency, and drive sustainable growth. Our solutions, including ElevAIte, are redefining the B2B customer experience—offering real-time insights, predictive automation, and next-gen customer engagement strategies. Meet us at Booth #614 to explore how AI can elevate your business. Learn more here 👉 https://lnkd.in/gCn3zGHN #CXLeaders #iOPEXTechnologies #TSIAENVISION #Booth614 #AIRevolution #BusinessInnovation #TSIA #customersuccess #CX #AIEngineering #Customerexperience #Fieldservice #Fieldservicemanagement

We just wrapped up an incredible experience at MSSP Alert in Austin, Texas! The event was a treasure trove of insights on AI-driven incident response, threat intelligence and the latest cybersecurity trends shaping our industry. We engaged in meaningful discussions and forged valuable collaborations that showcased innovative solutions designed to elevate security services. We thank everyone who participated in these engaging conversations and shared their knowledge. We’re excited about the new partnerships on the horizon and are eager to enhance our security offerings further! Didn't connect with us at the event? We’d love to keep the momentum going - 📩 reach out to learn how iOPEX Technologies can elevate your cybersecurity strategy. Pawan Upadhyay | Soumya Ahuja #Cybersecurity #AIinSecurity #ManagedSecurity #iOPEXtechnologies