IQ Wired

We are thrilled to announce the promotion of Stacey Yannett to Vice President of Service.   Stacey joined IQ Wired with a unique understanding of the IQ Wired experience and the value we provide being a former client herself. Stacey immediately made huge contributions utilizing her experience, vision, attitude and commitment to service as a Major Account Manager. In no time, Stacey was managing one of IQ Wired’s largest clients and quickly being tapped as an internal coach and mentor to the team. Having received numerous and consistent internal and external recognition and recommendations, as well as the only ‘perfect score ever given’ from a client on their Vendor / Partner scorecard, it was no surprise that Stacey was promoted to the Director of Service Management in a few short years.   In Stacey’s Director Role, she became an invaluable asset to the leadership team taking on responsibility to grow and refine our Service Management Program, building internal tools to automate processes, improve quality control and empower the Service Team to support our clients more efficiently and effectively. Her domain expertise, service mindset and dedication to her team, our partners and especially our clients clearly illustrate why she is the perfect fit for her new role as Vice President of Service. We could not be happier to have Stacey as an integral member of the IQ Wired Leadership team! Darcee Nelan Kelly Forsyth Stacey Yannett Julie Owen Jamie StultzRobert Hurst

The results are in! Our Teams are exceeding client expectations and 100% of our clients would recommend IQ Wired to a friend or colleague! #customerservice #clientdriven #IQofEverything #surveysays Darcee Nelan Kelly Forsyth Jamie Stultz Stacey Yannett Robert Hurst Janelle Harms

We held our July All Hands Meeting in Denver this past week. The message, The Power of You resonated with our teams as we talked through how to recharge and focus our energy as a fundamental part of supporting ourselves, our teams and our clients. We mingled, collaborated and celebrated the incredible success of IQ Wired collectively in our industry.  #teamwork #denver #IQofEverything #energy #customerservice #communication Darcee Nelan Kelly Forsyth Robert Hurst Jamie Stultz Stacey Yannett Janelle Harms

To our Sue. Congratulations on your 5 Years. We couldn't do this without you! From our Team to You: "Sue is patient, understanding, knowledgeable, caring and acts as a true teammate with the intent on selflessly helping others learn and grow. She ensures we will all be successful and contributing members of the overall IQW Team and brand." "Sue is the epitome of partnership. She provides the best support I have ever experienced from a fellow coworker." "This girl will move mountains to make sure things are done right!" Darcee Nelan Kelly Forsyth Robert Hurst Jamie Stultz Stacey Yannett #teamwork #leadership #IQofEverything #tenure #teamworkmakesthedreamwork

The Official Start of Summer! Cheers, From IQ Wired

Transitioning and prioritizing for upgrades on or from legacy systems can be a complex process for any organization. With 12 plus competing projects occurring at any given time how do you assess where your team should really be spending their time. The telecommunications industry is ever changing with new factors to consider when putting a strategy together. With 20+ years of industry experience, and a finger on the pulse of the industry, we want to ensure you are ahead of any forced impacts, both financially and operationally, that may be heading your way. This is especially when we are talking about services utilizing copper infrastructure.  Please keep reading: https://lnkd.in/gsdRpXe7 Darcee Nelan Kelly Forsyth Robert Hurst Jamie Stultz #legacytechnology #upgrades #newtech #IQofEverything #prioritytechnology #projects

Annually, on June 14, the United States celebrates our Flag, the Star Spangled Banner. This holiday was declared a national observance by President Woodrow Wilson on May 30, 1916, who declared that Flag Day is a time to “rededicate ourselves to the nation” and “stand with united hearts for our country.” Kelly Forsyth Darcee Nelan Jamie Stultz Robert Hurst

The technology company reduction in force, or layoff, trend continues as we advance through Q2 of 2024. Following significant workforce reductions in 2022 and 2023, this year we have already seen 84,060 job reductions across 293 companies, according to independent layoffs tracker, Layoffs.fyi. Well-known companies like Tesla, Amazon, Google, and IBM have conducted sizable layoffs in the first few months of 2024.   With these companies employing large numbers of people, small percentages and division cuts, turn into thousands of people losing their job. Companies are using words like cost-cutting, commercialization and AI in their messaging. What does that mean to organizations that use the solutions offered by these companies or partner with them? In some cases, we know the service suffers or a vast amount of industry expertise / knowledge is lost. The true impact is yet to be fully known but we are doing what we can to support organizations we work with and those people affected by the job losses. To take a look at some top Technology Companies with recent reductions click here https://lnkd.in/gyr6FJ-f #technology #technology2024 #techchange #Workforce #IQofEverything Darcee Nelan Kelly Forsyth Robert Hurst Janelle Harms Jamie Stultz Stacey Yannett

Every Organization’s Cloud strategy is different and the decision to store all, any or some of your data in the cloud depends on your specific needs, requirements, considerations and industry regulations. While the Cloud allows access to your data from anywhere, making it convenient, it also opens security and cost concerns. The evaluation for which applications or business units should potentially be moved to the Cloud, or stay on premise, involves several considerations. Here are some influences to consider when deciding how much data you put into the Cloud.  https://lnkd.in/e-YyveVM #cloud #strategy #cloudstrategy #elasticity #datacenter #IQofEverything Darcee Nelan Kelly Forsyth Janelle Harms Robert Hurst Jamie Stultz

Please join us for the first of many informative webinars that we hope will elevate the Channel!