IT Solutions Consulting

To further assist you with the CrowdStrike-induced Windows outages, we have added a step-by-step video on our support advisory page to help you resolve the issues on your #Windows machines: https://bit.ly/4cKQMRB. If you need additional support, please contact the ITS Help Desk at helpdesk@itsolutions-inc.com or 215-886-7166. Please be aware that there may be delays and longer wait times than usual due to the high volume of support requests. Our team is diligently working to ensure that your systems are restored efficiently. Thank you for your understanding and cooperation. #CrowdStrike #ITSupport

A recent software update from #CrowdStrike caused widespread system crashes for #Microsoft Windows-based workstations and servers, leading to major disruptions. Manual intervention is required on each system to correct it. The following steps can be used to work around this issue: 🔄 Boot Windows into Safe Mode or the Windows Recovery Environment. 📁 Use File Explorer to navigate to the C:\Windows\System32\drivers\CrowdStrike directory. 🗑️ Locate the file matching 'C-0000029*.sys' and delete it. 🔄 Reboot the host normally. For ITS clients with machines protected by BitLocker, you may be prompted to enter an encryption key; if so, please contact the ITS help desk directly for assistance. If you need any additional assistance with these instructions, please contact the ITS help desk directly at helpdesk@itsolutions-inc.com or 215-886-7166. Please be aware that there may be delays and longer wait times than usual due to the high volume of support requests.

At IT Solutions, we know that our most impressive solution is our people. That’s why we provide a Total Rewards package focused on your professional #growth and personal wellbeing. Our holistic approach to employee benefits integrates several key areas to support your overall development. Compensation 💼 Experience financial growth and rewarding #career progression with our competitive compensation package, including incentive opportunities, a bonus program, and long-term equity through our Stock Appreciation Plan (SAR). Benefits 🏥 Feel secure with comprehensive health benefits, including medical, vision, and dental coverage. Our employer-paid life insurance and AD&D coverage provide peace of mind, while flexible HSA and FSA options help you manage your healthcare expenses. Development & Recognition 📈 Achieve your career goals with our fully funded training programs, materials, and exams. Our MVP program ensures your efforts are celebrated, and our internal mobility opportunities pave the way for your professional growth, allowing you to realize your full potential at ITS. Wellbeing 🏖️ Achieve a healthy work-life balance with Flexible Paid Time Off (Flex #PTO) for all routine time off, including vacation, personal, and sick days. Enjoy eight paid holidays plus parental and pregnancy leave, ensuring you have the time to focus on what matters most. #ExperienceExcellence by joining us on this exciting and innovative journey! #Apply today and thrive with the support of ITS. https://bit.ly/3Wa9DhF

📣 Join today’s FREE professional #training to stay ahead in the evolving world of conversational #AI! Discover the latest from ChatGPT Turbo and OpenAI to boost your efficiency and save time at work. Don’t miss out!

Last week, AT&T revealed a massive cloud platform #databreach that exposed sensitive information of millions. This recent breach serves as a reminder of the ever-growing and pervasive cyberthreat landscape…but why does this matter for your business? ➡ According to a study from Forbes, cybercrime damage costs are increasing by 15% each year, proving it critical for businesses of all sizes to adopt robust security measures. ➡ Preparing for a #cyberattack can save you an average of $1.2 million per incident and preserve your business’ reputation. AT&T is mitigating damage post-breach by notifying all affected customers, launching a comprehensive investigation, and offering free credit monitoring services. As cyberattacks continue to evolve, it is increasingly difficult for businesses to stay protected. Partnering with a trusted #IT provider that can stay ahead of emerging threats reduces your downtime and risk. At ITS, security is at the heart of everything we do, so you can experience peace of mind knowing that your business is safeguarded today and prepared for tomorrow’s challenges—contact us today to learn more. https://lnkd.in/egxjCkVD

At IT Solutions, we recognize that #SMBs face unique challenges when it comes to leveraging #technology to innovate. Our scalable solutions not only address these challenges, but also empower you to concentrate on what matters most—strategic decision-making and #growth. 📽️ Watch our latest video to discover how our tailored approach delivers the actionable insights you need to drive efficiency and long-term success.

Life happens. That's why we've got your back. At ITS, we prioritize our clients' safety by implementing Multi-Factor Authentication (MFA) on all devices. #MFA requires a second device, often your cell phone, to confirm your identity and ensure secure access to your computer. This #cybersecurity essential keeps your valuable information protected. And in those special cases where you've misplaced your second device or cell phone, our IT #helpdesk is always ready to assist.

Have you ever received a suspicious text or email from someone who claims to be an #executive at your company? Did they urgently ask you for a favor? 🤔 If so, this could be a whaling attack, where #cybercriminals impersonate an individual within your organization, exploiting their trust and status to trick you for #financial gain or access to sensitive information. If in doubt, verify identifiers like phone numbers and email addresses or ask your #IT team for assistance. ✅

Curious about how the latest in #AI can increase your productivity? Don’t miss our FREE professional #training! Happening next week, “What’s New in ChatGPT?” will cover: 🔹 Cutting-edge features of ChatGPT Turbo 🔹 Mastering prompt creation for optimal AI responses 🔹 Leveraging GPTs in your workflow Register today and stay ahead with AI!

Navigating the complexities of IT for your business can be daunting. By partnering with ITS, you simplify your IT challenges, aligning technology solutions with your business goals to make technology a competitive advantage instead of a burden. Our commitment ensures that you #experienceexcellence in every interaction and service we provide. Hear from Mike Martin, COO, to discover how we turn IT complexities into sustainable solutions. 🎥