Jackson Hotel Management

Jackson Hotel Management

Hospitality

Harrisonburg, Virginia 558 followers

Tracing our roots to 1987, Jackson Hotel Management is a family-owned comprehensive hospitality management company.

About us

Tracing our roots to 1987, Jackson Hotel Management is a family-owned third-party hotel management company. JHM takes great pride in our history of successfully operating hotels, golf courses, and restaurants. We focus on the following four pillars of hospitality operations; comprehensive hospitality management, development, renovation & PIP, and distressed hotel / short-term management. Comprehensive Hospitality Management: We pride ourselves on our experience, expertise, and collaborative approach. JHM provides a full range of comprehensive hospitality management services that includes all phases of operating a hotel; including, but not limited to, guest services, brand relationships, expense control, facility management, sales & marketing, revenue management, food & beverage, and talent development. Development: Our leadership has exceptional experience and established results in new hotel development and the development of associated hospitality properties. Our current focus is on quality select service hotels in the Mid-Atlantic, but we can help across a broad range of hotel classes, property sizes, and geographic markets. Renovation & PIP: We will take the lead throughout your next renovation or PIP; including consultation with ownership, interviewing and hiring the required hospitality design and construction professionals, financing, permitting, bonding, insurance, and working with the municipalities and brands. Distressed Hotel & Short-term Management: We have long been known for our success in the repositioning of distressed properties for trusts and institutional lenders. Our expertise in this field provides our clients with peace of mind to focus on their day-to-day tasks and responsibilities; knowing that our team will manage all operations of the facility, increase asset value, and provide positive results.

Industry
Hospitality
Company size
51-200 employees
Headquarters
Harrisonburg, Virginia
Type
Privately Held
Founded
2009
Specialties
Hotel, Hospitality, Development, Management, Consulting, Renovations, Brand Relations, Food & Beverage, Golf, Choice Hotels, IHG, IHG Owners, and Shenandoah Valley

Locations

Employees at Jackson Hotel Management

Updates

  • Each day this week, Jackson Hotel Management president Brent Jackson shared our 'Tips of the Week' on his LinkedIn page. To view a full recap of our tips (including the full explanation, impact, and steps for each best practice) for the week of October 25, 2024, please visit our website's newsroom at: www.jhmgt.com/newsroom This week's tips: •Monday Motivation: "Leadership is not about being in the spotlight, but about shining it on others." -Unknown •Maintenance: Regular Water Heater Maintenance •Management: Promote Cross-Departmental Collaboration •Housekeeping/Laundry: LAUNDRY—Efficient Linen Transportation •Front Desk: Cultural Sensitivity #hospitality #management #training

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  • Comment of the Week - our favorite comment this week comes from the Comfort Inn Gold Coast (Ocean City, MD). Thank you to general manager Jim Peck and their entire team! "It's clean, the employees are extremely friendly and willing to assist you. We've been staying there for many years each October, it's like coming home. Nellie has always been a plus!!" For more details on this property visit our website here: www.jhmgt.com/cgc #hospitality #customerexperience #love

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  • View organization page for Jackson Hotel Management, graphic

    558 followers

    Adam Jackson, Jackson Hotel Management's Vice President-Hotel Operations, will be attending The Hospitality Show in San Antonio this year. It will be his first time at the event, where over 100 industry leaders will gather to share insights on key trends in hospitality. With topics ranging from cutting-edge technology and operational strategies to sustainability and enhancing guest experiences, Adam is eager to take away valuable knowledge to further enhance JHM’s operations. “I’m especially excited to hear from Chef José Andrés, someone I’ve admired for years, and learn more about his work with World Central Kitchen. This event is a great opportunity to not only gain insights but also explore ways to drive growth and profitability in our business,” said Adam Jackson. As Jackson Hotel Management looks to add 1-2 new hotel contracts to its portfolio, Adam is also looking forward to networking with peers. “I’m hoping to meet and connect with others in the industry, share ideas, and discuss potential partnerships. This event is the perfect setting to build relationships and explore new opportunities.” Our team is looking forward to seeing familiar faces and meeting new connections at this year's #TheHospitalityShow in San Antonio.

    View profile for Adam Jackson, graphic

    Vice President - Hotel Operations

    Excited to announce that I’ll be attending The Hospitality Show this year in San Antonio! This will be my first time attending, and with over 100 industry leaders sharing insights, I believe this event will be an incredible opportunity to learn, grow, and stay ahead of key trends. From cutting-edge technology and operational strategies to sustainability and guest experience, the sessions are sure to provide valuable takeaways that will enhance Jackson Hotel Management’s operations. I’m particularly excited to hear from one of my heroes, Chef José Andrés, and learn about his inspiring work with World Central Kitchen. I can’t wait to bring back innovative ideas and solutions that will help drive growth and profitability. If you’re attending, I’d love to connect! Let’s meet, exchange ideas, and explore ways to collaborate. As Jackson Hotel Management looks to add 1-2 new hotel contracts to our portfolio, I’m eager to network and discuss potential opportunities. Looking forward to seeing everyone there! #TheHospitalityShow

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  • Each day this week, Jackson Hotel Management president Brent Jackson shared our Tips of the Week on his LinkedIn page. To view a full recap of our Tips of the Week for the week of October 18, 2024, please visit our website's newsroom at: www.jhmgt.com/newsroom This week's topics included: •How a hotel's team members can take inspiration from the quote; "Success is not about how far you go, but how many lives you touch along the way." -Unknown •How to Use Quality Paints to Ensure Durability and Longevity •How to Invest in Leadership Development to Improve Your Leadership Pipeline •How to Maintain High Bathroom Cleanliness Standards and Improve Guest Comfort •How to Provide Multi-Lingual Support at the Front Desk to Ensure Effective Communication #hospitality #management #training

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  • Comment of the Week—our favorite comment this week comes from the Clarion Pointe Harrisonburg (Harrisonburg, VA). Thank you to general manager Benjamin Wilkins and their entire team! "Christian at the front desk was very helpful. We were traveling with a pet and did not have a reservation. He was able to get us a room that was reasonably priced. The room was clean and spacious. The complimentary breakfast provided sufficient choices. The hotel is right off I 81 in Harrisonburg." For more details on this property visit our website here: www.jhmgt.com/cph #hospitality #customerexperience #love

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  • Each day this week, Jackson Hotel Management president Brent Jackson shared our Tips of the Week on his LinkedIn page. To view a full recap of our Tips of the Week for the week of October 11, 2024, please visit our website's newsroom at: www.jhmgt.com/newsroom This week's topics included: •How a hotel's team members can take inspiration from the quote; "The only thing worse than being blind is having sight but no vision." -Helen Keller •How to Complete Room Repairs in a Timely Manner to Ensure Guest Satisfaction •How to Provide Time Management Training and Enhance Productivity •How to Properly Handle Delicate Linens to Prolong Their Lifespan •How to Go Above and Beyond at the Front Desk #hospitality #management #training

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  • Comment of the Week—our favorite comment this week comes from the Holiday Inn Express & Suites Ocean City-Northside (Ocean City, MD). Thank you to general manager Marie Hopper and their entire team! "My wife and I have been coming to OC for years. We have been to cheaper hotels and motels and even some more expensive ones but this hotel/motel is the best on all levels." For more details on this property visit our website here: www.jhmgt.com/hxo #hospitality #customerexperience #love

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  • Each day this week, Jackson Hotel Management president Brent Jackson shared our Tips of the Week on his LinkedIn page. To view a full recap of our Tips of the Week for the week of October 4, 2024, please visit our website's newsroom at: www.jhmgt.com/newsroom This week's topics included: •How a hotel's team members can take inspiration from the quote; "Leadership is the capacity to translate vision into reality." -Warren Bennis •How to Implement and Maintain Sustainable Landscaping •How to use Goal Setting to Improve Performance •How to Create a Memorable Guest Experience by Fulfilling Guest Requests •How to Express Positivity at the Front Desk #hospitality #management #training

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  • Comment of the Week—our favorite comment this week comes from the Holiday Inn Staunton Conference Center (Staunton, VA). Thank you to general manager Del Sanders and their entire team! "The desk clerk was great. We asked about places nearby for dinner and she recommended we go into town which was a few miles away. We ate at the restaurant she said her and her husband liked and it was a great suggestion. We also walked around the town of Staunton which is charming. We're glad we took her advice." For more details on this property visit our website here: www.jhmgt.com/his #hospitality #customerexperience #love

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