Kasisto, Inc.

🚀 Ready for AI to help level up your customer support and employee operations? 🚀 Join Sasha Caskey from Kasisto, Inc., Gene Fichtenholz from Meriwest Credit Union and Brad W. from First Financial Bank on Wednesday, November 20, at 12 PM ET for a dynamic webinar on how to manage times of disruptions and transitions with the power of conversational and generative AI! 🔗 Register now to secure your spot! https://lnkd.in/gEdP225D Q2 #Q2InnovationStudio #generativeAI #conversationalbanking #conversationalAI Candescent The Financial Brand

We’re excited to announce the appointment of Lance Berks as CEO. Lance is an AI industry veteran, with a track record of growing early-stage, high-growth fintech and AI companies. Thank you to Zor Gorelov for his leadership and we’re looking forward to his continued guidance as our Senior Advisor. Read more here https://lnkd.in/gcG9QwG5

Missed the Live Webinar? Watch It On-Demand Now! Catch the insightful discussion with Kasisto, IU Credit Union, and American Banker on The State of Generative AI in Banking: Transforming Customer Engagement and Workforce Empowerment. Explore how the combined power of generative and prescriptive AI is reshaping the banking landscape. Learn how financial institutions can unlock significant benefits and scale their conversational AI solutions for both customer engagement and operational efficiency. 🔗 Watch now and stay ahead of the AI curve! #AIinBanking #GenerativeAI #DigitalTransformation #FinancialServices #Kasisto #OnDemandWebinar #WorkforceEmpowerment https://lnkd.in/gniDhY2w

📝 White Paper Release: The Current and Future State of Generative AI in Banking 🏦 In the past 18 months, #generativeAI has evolved rapidly, opening new doors for the banking industry. From enhancing digital engagement to empowering workforces, AI is revolutionizing how financial institutions interact with customers and streamline operations. Our latest white paper delves into these key developments and explores how generative AI is shaping the future of banking. Learn how this technology can improve every touchpoint, boost efficiency, and deliver consistently superior customer experiences. 🔗 Get your copy today! #AI #GenerativeAI #BankingInnovation #DigitalTransformation #Kasisto #FutureOfBanking #FinancialServices https://lnkd.in/gTwX8W78

Thanks to Miriam Cross at American Banker for the great coverage of our recent announcement! The article includes great insight on Kasisto from two leading, industry analysts: "Kasisto is demonstrably one of the longest standing providers of virtual assistants that specialize in banking," said Dan Miller, lead analyst and founder of conversational AI-focused firm Opus Research. In his view, Kasisto has set itself apart from other firms that provide tools for building chatbots and voicebots by "keeping its focus on banking and financial services while the hyperscalers pursue more general artificial intelligence," he said. "I think the development of the broader 'platform' speaks to their ambition that AI-driven virtual assistants will play a larger role both within and outside the bank, perhaps one day becoming the face of the bank and handling most transactions, self-service, and engagement," said Dylan Lerner, senior analyst in digital banking at Javelin Strategy & Research. "That's more interesting than the usual promotion about how 'our chatbot can help relieve your call center of a few annoying calls.'" #AI #ConversationalAI #GenerativeAI #FinTech #Banking #Innovation #Kasisto #FundingNews #DigitalBanking https://lnkd.in/gJw-g3Aj

🚀 **Big News from Kasisto!** 🚀 We’re thrilled to announce that Kasisto has successfully raised $90 million in funding to date and are excited to welcome Don Layden Jr as our Executive Chairman! 🎉 With his extensive experience in technology and financial services, Don will guide Kasisto as we continue to lead the way in conversational and generative AI for financial institutions. This new investment will further strengthen our mission to empower banks and financial institutions to enhance customer engagement and optimize operations. Our latest advancements, particularly with KAI Answers, are revolutionizing how employees access information and handle customer service, improving efficiency and satisfaction across the board. Exciting times ahead as we scale new heights! 💡 #AI #ConversationalAI #GenerativeAI #FinancialServices #Kasisto #Innovation #FundingNews #AILeadership https://lnkd.in/gPG7Zumu

Join Kasisto, IU Credit Union and American Banker on September 25th for a live webinar on The State of Generative AI in Banking: Transforming Customer Engagement and Workforce Empowerment! Hear more about how through the combined use of generative and prescriptive AI, institutions can unlock significant benefits and scale their conversational AI solutions like never before. We'll also dive deep into the technical underpinnings of AI-driven banking solutions for those interested in the mechanics behind this technology. 🔗 Don't miss out—register now to stay ahead of the AI curve! #AIinBanking #GenerativeAI #DigitalTransformation #FinancialServices #AIWebinar #Kasisto Q2 #Q2InnovationStudio NCR Voyix https://lnkd.in/gtCeAC-f

Unlock the Power of AI to Elevate Employee Engagement in Banking While AI's impact on enhancing customer experiences is well-documented, its potential to revolutionize employee engagement is equally transformative. For banking executives, leveraging AI—especially conversational and generative AI—can drive productivity, streamline workflows, and foster a more motivated workforce. Key Areas Where AI is Making a Difference: Training & Onboarding: AI delivers real-time guidance and up-to-date resources, making the onboarding process smoother and more effective for new hires. This frees up trainers to focus on complex aspects of employee development. Interdepartmental Communication: Seamless information sharing and customized insights powered by AI help bridge communication gaps, enabling teams to collaborate more effectively and make informed decisions faster. Personalized Employee Support: With AI-driven tools, your team can troubleshoot issues in real-time and receive performance feedback, leading to continuous growth and reduced burnout. Embrace AI to not only enhance customer interactions but also to create a supportive, growth-oriented workplace culture. Curious about how it all works? Set up a meeting with our team to see KAI Answers in action, and discover how AI can transform your employee processes and drive your business forward. https://lnkd.in/g7MXPvV4

🔍 Optimizing Costs and Driving Growth with Generative and Conversational AI in Financial Institutions 🏦 Financial institutions can now leverage generative and conversational AI solutions to #transform cost centers, drive #businessgrowth, and boost #profitability. 💡 From building trust and enhancing customer retention in contact centers to supporting strategic decision-making for tech and operations teams, these advanced AI solutions can holistically elevate business operations and overall performance across the enterprise. 🌟 At Kasisto, we harness the full potential of conversational and generative AI to empower modern, growth-focused financial institutions. 🚀 Ready to take your operations to the next level? Learn more now! #AI #FinancialServices #BusinessGrowth #CustomerExperience #Kasisto #ConversationalAI #GenerativeAI https://lnkd.in/gkiKQ3Gj

🎉 We’re thrilled to announce that Kasisto, Inc. has won the prestigious Tech of the Future – Customer Engagement Award at the FinTech Futures #BankingTechAwardsUSA 2024! 🏆 This recognition underscores the transformative impact our KAI-powered digital assistants have on financial institutions of all sizes. Case in Point: First Financial Bank’s (FFB) Journey with Gabby, their KAI-powered intelligent digital assistant! Why Gabby Stands Out: Seamless Integration for a Superior Experience Gabby seamlessly integrates with two key components of FFB’s banking ecosystem: the NCR Voyix and the LinkLive Live Chat & Contact Center Solution. This ensures a smooth, uninterrupted customer experience, enabling Gabby to autonomously assist customers while effortlessly transitioning to human agents when needed, all without losing conversational context. 👏 Thank you to First Financial Bank for trusting us to elevate your customer engagement. We’re proud to support you in creating a more efficient and enjoyable banking experience. Here’s to continued innovation and success! 🚀 #CustomerEngagement #DigitalBanking #AI #FinancialInnovation #FintechAwards2024 #BankingTechAwardsUSA https://lnkd.in/gDtRPCkr