Khoros

Join us tomorrow, 10/8, for Session 3 of our Community Learning Labs series with community expert Brian Oblinger, where we'll cover how to build a business case that resonates with your stakeholders. 💡 Register now ➡️ https://lnkd.in/gSiAdGxM Missed Sessions 1-2? Get a preview below and register at the link to watch on demand! #communitymanagement #onlinecommunities

How did Cisco evolve from a product-focused community to a global customer success hub serving 1.8 million visitors? Join our upcoming webinar on Wednesday, October 30th to find out! Hear from Denise Brittin, Senior Manager of Community Strategy & Engineering at Cisco, as she reveals the strategies and technology driving this transformation. 🔗 Register here: https://lnkd.in/g_W77r9D

How can Khoros Communities support your team, customers, and your business's overall goals? Just ask SS&C Blue Prism! Learn more about our next gen community management solution ➡️ https://lnkd.in/eKk3Ucke

Implementing AI into your customer service strategy can feel like navigating a maze 😵💫 In our upcoming webinar series, featuring guests from IDC, we'll dive into best practices, provide guidance for brand safety and compliance, and more! Register now for GenAI in Action: Redefining Customer Service": https://lnkd.in/gE9pHEBW

So you're ready to invest in an online community, but now you need C-suite buy-in. 👀 No problem! In Session 3 of our Community Learning Labs webinar series, community expert Brian Oblinger will cover everything you need to build a business case that resonates with your stakeholders. Register now and join us on October 8: https://lnkd.in/gfiuZ8Rs #communitymanagement #onlinecommunities

💥 Don't miss our new live webinar series on GenAI implementation for customer service! Over 3 sessions, we'll explore best practices, how a strong knowledge base fuels GenAI, and provide guidance for brand safety and compliance. Register now ➡️ https://lnkd.in/gijYGrQ5 #GenAI #customerservice

Join us for a crucial conversation on Strategic Governance & Moderation in Online Communities! Khoros' own Helina Medhin, Senior Community Strategist, will take the (virtual) stage alongside renowned community consultant Brian Oblinger on Tuesday, October 1st at 11:20am PT. This panel discussion is part of the Community (re)focus virtual conference, hosted by our strategic partners at Grazitti Interactive - a must-attend for anyone managing online communities in today’s data-driven world. Learn how to maintain trust, transparency, and ethical responsibility while leveraging data to drive community growth. Register now for the virtual event: https://lnkd.in/gMKPGkbk #CRF2024 #communityrefocus2024

Hey telecom leaders - our latest ebook is for you! "The Future of Telecom Support: Your guide to AI-Powered Assistance" includes: 💡 Top challenges and effective strategies 🙌 Telecom industry success stories 🔨 Hands-on implementation tips 📊 ROI calculations And more! Start delivering effortless service and support that your customers love — every time! Download your copy here: https://lnkd.in/g4tUdQjB #telecomsolutions #customerexperience #futureoftelecom

Your social strategy shouldn't (just) be based on ✨vibes✨ We've outlined the metrics you should measure, what they mean, and how to calculate them to analyze your brand's effectiveness and adjust your social strategy accordingly. Check it out: https://lnkd.in/g76XvGFC #socialmediamarketing #socialmediaanalytics

Our latest case study reveals how Ultra Mobile saved $2M by implementing chatbots! 📈🤖 Dive into the details and get inspo for your own service strategy: https://lnkd.in/gwy-TrvX #chatbots #automation #customerservice