Legal & General Retirement America

The Pension Risk Transfer (PRT) market in the US and UK is expected to exceed a combined £250bn in the next 3 years. Learn more in our latest PRT monitor! 🔗 Read the full press release: https://lnkd.in/evrPMhut #pensionrisktransfer #PRT #PRTmarket #derisking #plansponsors #LGRA

Why choose Legal & General Retirement America? We offer: ✔️ Global presence ✔️ Service excellence ✔️ Partnership-oriented approach ✔️ Deep US market experience Visit our website to learn more: https://hubs.la/Q02TYhYc0 #pensionrisktransfer #PRT #plansponsors #dbpensionplans #pensions #LGRA

#TestimonialTuesday is finally here, and this week we are spotlighting our Retirement Services Associate, Tirece Hamilton, for receiving this amazing review from one of our annuitants. Providing easy and great customer experience to our annuitants is important to us. Great job Tirece! "She is delightful and articulate. Thank you for having Tirece doing the job she does. I was thrilled that she could easily handle my difficulties and didn't have to transfer me to another person." Learn more about our approach to customer service: https://hubs.la/Q02W7kGg0 #pensionrisktransfer #pensions #customerservice #serviceexcellence #LGRA

Members of our Marketing team had such an incredible time at this year's Americaneagle.com Customer Forum, where engaging and insightful discussion took place. We had the opportunity to learn about emerging technology trends and solutions in the digital world, and collaborate with industry peers through workshops and roundtable discussions.  Thank you Americaneagle.com for inviting us and for providing us with such an informative event! #DigitalMarketing #AEForum #LGRA 

Our colleagues will be at the Conference of Consulting Actuaries - CCA on October 27-30. Stop by our booth to say hello and learn more about LGRA! #CCA #CCAannualmeeting #conference #consulting #actuaries #LGRA

Check out our latest Customer Service Highlights from our customer service team! As of 9/30/2024, our retirement services team has a call center rating of 4.9 out of 5 stars and a Net Promoter Score (NPS) of 75. These scores are based on our caller satisfaction surveys. Watch the video to find out what makes us excel in customer service! Learn more: https://hubs.la/Q02Vxqv40 #customerservice #serviceexcellence #customersatisfaction #definedbenefit #pensionrisktransfer #LGRA

In this week’s annuitant #TestimonialTuesday highlight, we’re spotlighting our Retirement Services Associate, Alexis Robinson, who recently received a fantastic review for her exceptional customer service. Well done, Alexis! "Her tone and pace enabled me to understand what needed to be done. Alexis knew her stuff. A great call." Learn more about our approach to customer service: https://lnkd.in/eSZ9_bWp #pensionrisktransfer #pensions #customerservice #serviceexcellence #annuitant #LGRA

#NationalHispanicHeritageMonth was a success here at LGRA! As a team, we were able to honor the contributions and influences of Hispanic Americans in our community through different events like a Latin flavors cook-off, virtual salsa classes, a surprise appetizer lunch, and a fun trivia game highlighting the different aspects of Hispanic culture. We’d like to thank everyone who made these celebrations possible and all who participated! #HHM #Culture #DEI #Inclusion #LGRA

This week, our team celebrated Certification Nation Day as a part of being certified as a Great Place To Work US for the third consecutive year! We are thrilled to continue to be recognized for our commitment to foster an inclusive and empowering workplace for our amazing employees. Thanks to everyone for their hard work and unwavering dedication! In honor of the celebration, we asked some of our colleagues what their favorite part about working at LGRA is. Watch the video below to see the responses! #CertificationNationDay #GreatPlaceToWork #CelebratingSuccess #Culture #GPTW #LGRA

In case you missed it, our VP, Head of Client Services and Operations, Londone Moulds, was featured on the US PRT Special Report from InsuranceERM, where she explained the importance of customer service and how to deliver a successful PRT transition process. In this report, you’ll also find unique insights on the US PRT market, the key role of assets, and more! Download here: https://lnkd.in/eMX3iVyj #pensionrisktransfer #derisking #PRT #LGRA