Luma Health

NextGen Healthcare users, are you having as much fun as we are at the UGM conference?! Here's what happened at our booth yesterday: 🔭Strategic vision 🏗️New developments 📘Product education 🤝Partner education 🥂Networking Stop by our booth today for more! Pic from L to R: Aditya Bansod Ryan Burnett Kader Kapadia Josh Moore Lauren Acquadro Ed Furlong

Luma has landed at the Oracle Health Summit 2024! See you there? L to R: Erin Norberg, RVP of Cloud Sales at Oracle; Caitlin Rice, Regional Sales Manager at Oracle; Ricky Fletcher, Director of Strategic Partnerships at Luma Health 🤝 #OracleHealthSummit2024

Day 1 at athenahealth's Thrive is in the books! We are energized and excited for day 2. Drop by Booth 10 - Amaya Gonzalez, Humair Burney, and Nathan Robinson would love to see you 🙂 #athenahealththrive

We awarded three customers with the Lumanary of the Year 2024 award to recognize them for delivering exceptional and innovative outcomes in their organizations. Today we highlight one of our winners: DENT Neurologic Institute! After co-developing Fax Transform with Luma, DENT 𝘀𝗮𝘃𝗲𝗱 𝟳𝟬% 𝗼𝗳 𝘁𝗵𝗲𝗶𝗿 𝘁𝗶𝗺𝗲 𝗶𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗳𝗮𝘅𝗲𝘀! 🤯 Emily Smythe explains the motive that fires them up: "𝘞𝘦 𝘸𝘰𝘶𝘭𝘥 𝘱𝘳𝘰𝘣𝘢𝘣𝘭𝘺 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘥𝘰𝘶𝘣𝘭𝘦 𝘰𝘳 𝘵𝘳𝘪𝘱𝘭𝘦 𝘰𝘶𝘳 𝘤𝘶𝘳𝘳𝘦𝘯𝘵 𝘵𝘦𝘢𝘮 𝘫𝘶𝘴𝘵 𝘵𝘰 𝘬𝘦𝘦𝘱 𝘶𝘱 𝘸𝘪𝘵𝘩 𝘧𝘢𝘹𝘦𝘴 𝘢𝘯𝘥 𝘸𝘦 𝘥𝘰𝘯'𝘵 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘵𝘩𝘳𝘰𝘸 𝘮𝘰𝘳𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮. 𝘞𝘦 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘵𝘩𝘳𝘰𝘸 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘷𝘦 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘤𝘢𝘭 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘢𝘵 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮. 𝘚𝘰 𝘵𝘩𝘢𝘵'𝘴 𝘸𝘩𝘺 𝘸𝘦 𝘳𝘦𝘢𝘭𝘭𝘺 𝘢𝘳𝘦 𝘦𝘹𝘤𝘪𝘵𝘦𝘥 𝘢𝘣𝘰𝘶𝘵 𝘪𝘮𝘱𝘭𝘦𝘮𝘦𝘯𝘵𝘪𝘯𝘨 𝘈𝘐 𝘷𝘪𝘢 𝘍𝘢𝘹 𝘛𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮 𝘵𝘰 𝘴𝘰𝘭𝘷𝘦 𝘵𝘩𝘪𝘴 𝘱𝘳𝘰𝘣𝘭𝘦𝘮." Congratulations to the DENT team on yet another massive forward step in delivering superior care to assist patients in maximizing their quality of life!

Starting Monday off with one of our superpowers: Abby Rorex McReynolds, Product Trainer Extraordinaire! We asked her about a typical day at work, what she’s currently excited to work on, and what brings her joy in healthcare. Spoiler: Does anyone see that massive connection between her past job and what she’s doing now? 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗮 𝗻𝗼𝗿𝗺𝗮𝗹 𝗱𝗮𝘆 𝗮𝘁 𝘆𝗼𝘂𝗿 𝗷𝗼𝗯 𝗹𝗼𝗼𝗸 𝗹𝗶𝗸𝗲? I currently am spending most of my time creating in-app training tours for our Luma end users. I am passionate about this because our end users are often the staff in health providers’ offices and I have sat in their seat before. 👉About 10 years ago I started my career in healthcare by working the front desk for a surgeon. There my normal day was very different than it is now. There my day was: clean to prep for patients coming in, greet patients, take payments, schedule their next appointments, make sure office inventory was good or order more supplies (gloves, paper, soap, toilet paper, etc etc etc.), call patients that had not confirmed appointments, call insurance companies for authorizations for patients services, call hospital to schedule surgeries and request surgical equipment, meet with vendors and drug reps that wanted to get our provider to use their products, call patients to fill cancellation spots, answer phone calls from people curious about what our physician offered etc etc etc. Sometimes there would be 30-40 calls a day along with all of the other paperwork and speaking to patients that I was doing. It was a lot. 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗼𝗻 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄 𝘁𝗵𝗮𝘁 𝗲𝘅𝗰𝗶𝘁𝗲𝘀 𝗼𝗿 𝗶𝗻𝘀𝗽𝗶𝗿𝗲𝘀 𝘆𝗼𝘂? I am working on tours within our app that can make learning Luma as quick and easy for our customers and their staff as possible. I know first hand how much is on their plate every day and that our app is not the only one they are using. It is one of many, so how can we make learning it simple? 𝗪𝗵𝗮𝘁’𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗿𝗲𝘄𝗮𝗿𝗱𝗶𝗻𝗴 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗷𝗼𝗯? Knowing we are making a real impact. 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗺𝗼𝘀𝘁 𝗵𝗼𝗽𝗲𝗳𝘂𝗹 𝗮𝗯𝗼𝘂𝘁 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝘁𝗼𝗱𝗮𝘆? There are people who care ♥️

Do the thing that others won’t do. – Dave Smith

All your Friday Luma news in questions: 🥇 Navigator is not your typical AI agent is it? https://hubs.li/Q02VVVB80 🏙️ Guess which Lumanary we're highlighting this week? (Hint: it's UAMS - University of Arkansas for Medical Sciences) https://hubs.li/Q02VVVB90 🌆 Was anyone else at #HLTH2024 in Las Vegas? https://hubs.li/Q02VVXz70 🗽 Can you turn down a newsletter that highlights novel workflows? https://hubs.li/Q02VVV_40 🔒 Are you tired of AI data retention too? https://hubs.li/Q02VVVXv0 🤝 What do you get when you cross Collaboration Hub with Spark? https://hubs.li/Q02VVV_50 🔭 Who's going to Athena Thrive? https://hubs.li/Q02VVS5_0 📺 Want to see AITech365 Spark some conversation? https://hubs.li/Q02VVQ_T0 📽️ Can you hear any of the lines right after Michelle Hanrahan BSN MHA MSN in this video? Shout out your best guess in the comments and we'll reply with a random emoji https://hubs.li/Q02VVVYq0 🫶🏻 How do they rate Luma's customer support on a scale of mediocre to phenomenal? https://hubs.li/Q02VVQ050 🎉 What do moms, sick children, and 2am all have in common? https://hubs.li/Q02VVV-f0 Pic: Throwback pic to the Luma squad at a Boston IRL at MOTW Coffee and Pastries! Left to Right: Lauren Acquadro Elizabeth Porter Lisa Palmerino Ben Pearson Joshua Reinstein Aditya Bansod Salwa Zakaria from Azara Healthcare Kader Kapadia Ed Furlong Stephen Graham, PMP Ryan Burnett Joshua Simon Yvonne H. Adnan Iqbal We'll see you in the feed next Friday 👋

👩🏼 Moms, sick kids, and late nights? 🤒 Vonda Martin, Applications Analyst at Tribe513, PA, shares the importance of online scheduling for their organization and for their patients

🇺🇸 Elections and public health 🇺🇸 What will the outcome of the election be on public health efforts? Stephanie Bernardes from The Health Management Academy shares her insights. The answer may surprise you...

POV: Reviews > claims ⭐