Luminarc Consulting Group

This is one of many challenges we work with our clients to resolve - both among internal teams as well as those teams who work with clients as part of professional services organizations. Do any of these statements sound familiar? ✅ "I told our Account Executive that we needed this during the sales process. Why are you now telling me it's out of scope?" ✅ "We reviewed user stories with the client and they signed off that those stories met their needs." Or "We demoed that functionality as we went, and they approved the work. How can they say we didn't deliver what they asked for?" ✅ "I shared notes and recordings with our delivery team during the sales to delivery handoff. Of course the team knows..." ✅ "I shared status with the customer in our status report. How do they not know we're behind schedule and trending over budget?" Let us help you close those communication gaps to deliver higher customer and team satisfaction and help optimize your organization. Reach out at info@luminarcgroup.com to learn more.

We love our friends at Rosetree Solutions. Check out the job post below.

As technology focused professional services organizations trend towards leaner benches and face constantly evolving technologies, the need for a flexible workforce is more critical than ever. Latin America has been a huge source of talent for our Salesforce clients because of time zone and cost. However, it's often difficult for internal recruiters to find that talent for contract work. Partners like nimbl.ai are more important than ever, helping find incredible contract team members for everything from Salesforce to Data and AI.

As a new team member, adapting to a company and its norms can be challenging. As the article points out, understanding organizational culture and relationship building are critical and often take time. However, they're particularly important and often challenging to navigate for a leader with a mandate for rapid change. One other thing - always have a Change Enablement and/or Organizational Development person working alongside you to help drive change. Those folks run the world. I know; I've worked with some of the best.