Marco Experiences

At Marco Experiences, we're both a platform and a service. There's nothing better than seeing our behind-the-scenes work recognized by happy customers around both parts of our business 🖤 This recognition happens consistently, thanks to the dedication and creativity of our incredible team 🕺🏽 Special shoutout to Anna Nikiforov for a stellar job! Your effort truly shines. 🎙️ Referrals and word-of-mouth remain some of our biggest growth channels. We believe deeply that the best way to build our business is by creating consistently outstanding customer experiences. 🏆 Our commitment to excellence is reflected equally in our product and the service we deliver. 🙏🏽 The people behind Marco Experiences are essential. Hearing customer feedback like, “this wouldn’t have been possible without both of you,” reinforces the value of our personal touch. 🎧 Regular feedback sessions for both our product and service help us continuously improve, ensuring each experience is even better than the last and helps us win new business. 🎉 Always celebrate your team's wins—especially in public!

Short-form video is my new favorite case study format! 🎥 Loved chatting with Molly Dunn, Talent Acquisition Partner at 1848 Ventures about their recent experience working with Marco Experiences. My favorite takeaway was how important in-person gatherings are to their distributed team. Their biggest takeaway was how much MOMENTUM 🏃🏽these gatherings unlock. What 1848 Ventures is building is epic. They're an AI incubation lab focused on empowering SMBs succeed. Ventures range from TakeUp (AI-powered hotel reveue optimization), Vandra (helping retail and ecommerce conversion through AI-powered nudges), Propel People (AI enabled HR software for the construction vertical). With such a diverse, and rapidly growing team - getting together in-person is crucial for both team cohesion and aligning on strategy. Full case study coming soon!

Magic happens when our fully distributed team comes together in person! ✨ We call our annual gathering our "Migration," and it's essential for recharging, reconnecting, and strengthening relationships. Last fall, Denver was the perfect backdrop for an incredible week of collaborative brainstorming, deep-dive discussions, and those priceless moments of connection that simply can't happen over a screen. We left Denver with a renewed sense of purpose and stronger bonds. A huge thank you to Marco Experiences for making our Denver Migration seamless and unforgettable! Their expertise in crafting meaningful team experiences was invaluable. If you're looking to elevate your team's offsite or retreat, check them out and learn more about our experience here: https://lnkd.in/gJZjpE4n We're already buzzing with excitement for our next Migration!

One of my favorite things about building Marco Experiences is that we're able to work with some fantastic companies in some of their most special moments. Mockingbird is one of them (my brother tells me they make phenomenal baby gear). It was a pleasure working with Allie Mintz, VP of People, on their annual all-company offsite in Denver, CO, at the Catbird Hotel. Standouts from the retreat were a Red Rocks Hike and a couple of intentional dinner parties with curated conversation starters. Anna Nikiforov from the Marco Experiences crushed it and loved working with Allie: "Working with Allie was a great experience—she had a clear vision for creating a retreat that embodied Mockingbird’s values in every detail. Our ultimate goal was for attendees to leave feeling re-energized about their work and relationships—plus have a few new inside jokes to laugh about on Zoom. And that’s exactly what we achieved!" Check out the full case study in the comments!

How do you book 10+ rooms at a hotel? If your answer includes: 🔍 Hours of Googling to find the right hotel ⏳ Submitting an inquiry form (and waiting… and waiting…) ☎️ Calling, sitting on hold, and playing phone tag 🤞 Sending emails to contact@hotel.com (and hoping for a response) …you’re not alone. Even today, some of the biggest hotel chains like Hyatt still make it this hard to book group reservations. Curious—how do you handle group bookings or team travel? Have you found a better way? Would love to hear your experience in the comments! 👇

One of the secret weapons 🔫 at Marco Experiences that keeps our operationally complex business is our rock-star group of virtual EAs. Yanna F. - our lead EA - celebrated her 4-year anniversary last week. Shoutout to David Weinstein for introducing me to Jonathan Swanson and Christopher Ho many years ago over at Athena, which we use to hire our EAs. The title virtual EAs title doesn’t do their roles justice - Athena EAs are a core part of our team, and are embedded across the business orgs in our business. Yanna Fausto works on everything from finance, HR / admin, and sales ops to EA management. At Marco Experiences, Yanna has also received a part-time MBA and learned countless new skills while managing and growing a team. All being a fantastic mom and incredibly kind human. Whoever you couldn’t have a strong remote culture hasn’t met Yanna, or Jen Serrano - who puts together birthday or milestone for everyone in our company 😢 If you want to skip the waitlist to Athena - check out my link in the comments below. P.S. It is wild to be celebrating employees' 4-year anniversaries! #remotework #employeeexperience #futureofwork

Community isn’t just a feel-good buzzword - in an increasingly crowded go-to-market world, it can be a huge driver of your bottom line. Had a great conversation with Jessica Wolf Lord about what community really means for businesses—and why it’s often an underutilized growth strategy. Jessica Wolf Lord has led community at some of the most influential organizations, including Summit Series, Forbes. She was also recently the CEO and co-founder of Skye, a virtual coaching platform recently acquired by Sounding Board. She says, if leveraged the right way, community can be a major driver of business growth. ✅ Community can be sales, marketing, events—but at its core, it’s about bringing people together with shared goals. ✅ Connecting people the right way isn’t just networking—it’s a mechanism for sales. ✅ For startups, an authentic community isn’t just customers—it’s partners, investors, and champions. In a world where cold outbound is oversaturated and marketing channels are increasingly noisy, leveraging community can be a powerful way to drive growth organically.