It’s a big day for Frate Returns!
We’re beyond excited to announce our oversubscribed $3.6M CAD Seed round, bringing our total funding to $5.7M! 🎉
We’re also delighted to share that Kostya Alexeev will be joining Frate as a Principal Engineer. Kostya was formerly a Staff Engineer on the Shopify Shipping team, and we couldn't be happier to be bringing him on board.
This funding round was led by the incredible team at Matchstick Ventures, who’ve believed in us since investing in Frate in 2022. We’re also thrilled to welcome Whitecap Venture Partners, Better Ventures, Closed Loop Partners, and Ben Zises as new Frate investors, alongside continued support from 2048 Ventures.
Since our last raise, Frate has grown by leaps and bounds—our revenue has surged 30x, we’ve launched cutting-edge AI-driven solutions, and integrated with key partners such as Happy Returns, a UPS Company, Two Boxes, EcoCart, and ShipInsure.
But what we’re most proud of? 100% of the brands who’ve made the switch to Frate are still using our platform.
Here are just a few highlights from brands that have made the switch and why they stay:
- A Canadian accessory brand boosted exchanges over refunds by 45%
- A US footwear brand cut fraudulent returns by 98%
- A UK apparel brand reduced overall returns volume by over 30%
At Frate, brands are leveraging our platform in different ways: all use us to automate returns and accelerate exchanges like never before, others rely on our AI-driven condition assessment to reduce returns fraud, and some are harnessing return resale to boost sales and build community.
No matter the configuration, one thing remains certain—Frate consistently delivers value to customers, and we're here for the long haul.
Simply put, returns are a pain—they’re inefficient, costly, and damaging to the planet. At Frate, we’re on a mission to fix that.
Check out the video in the comments below to learn more about Frate and why we matter.
#ecommerce #returns #logistics